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  5. Reviews of Hawthorn Suites by Wyndham Louisville East

Reviews of Hawthorn Suites by Wyndham Louisville East 3 stars

751 Cypress Station Drive, Louisville, KY 40207, United States

#47 of 122 hotels in Louisville

Guests' Choice

Review score

Based on 653 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 4 November 2024

    9.0
    Mu stay was great enjoyed my room and the staff but I wish they would also bring back happy hour
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast needs alot of work, need to have fresh eggs, cooked bacon and sausage not just microwaved bacon every day. Make sure the waffles are made to be consistent instead of watery. Need to have melted butter so the syrup and butter will both be warm and not have to microwave your waffle to melt the butter.

    The muffins.

    Stayed in November 2024

  • Reviewed: 22 October 2024

    9.0
    Comfortable stay with value for money
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nice property. Specious and clean room. Comfortable beds. Safe location. Would stay again

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Great spot. Will stay here again! Free breakfast!!!
    • Leisure trip
    • Group
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Just wish they served breakfast for an extra hour. We were on vacation and wanted to sleep in and missed the free breakfast the first day we were there. The location is excellent and in a upscale part of town. Beds were comfortable.

    Stayed in September 2024

  • Reviewed: 16 October 2024

    9.0
    Superb
    • Couple
    • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I did not like the attitude of the front staff when i came in for check in she was least bothered to see who is standing I felt she was being lazy for her job. I was there for 3 nights stay but according the hotel rule u get cleaning staff only after 3 nights which I felt was not good atleast 2 night house keeping is necessary.

    The breakfast was good nice and clean..the rooms were also very clean.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    7.0
    Served our purpose for one night
    • Leisure trip
    • Couple
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old hallway carpets, overall pretty tired, needs major refresh

    Overall layout, size of room, breakfast buffet layout

    Stayed in October 2024

  • Reviewed: 9 October 2024

    9.0
    I will definitely be back!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It is a little dated but it was clean and comfortable.

    I loved our room. It was very spacious had a living room and separate bedroom. The breakfast was great! The staff was friendly.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel tub was green and gross

    Most everything was great

    Stayed in October 2024

  • Reviewed: 1 October 2024

    9.0
    great kitchenette suite
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    the lady who checked me in was surly and less than willing to help when I requested extra towels. the young tall white girl restocking the breakfast Buffett was more interested in gossiping at the front desk with Ms Surly. further you had a whole hotel of concert going guests maybe extend the breakfast buffet till 10am. when advised napkins, coffee and breakfast foods were empty she and an older woman in the kitchen acted annoyed to be bothered. but eventually did restock. and I was heart broken by no hot tub and freezing cold pool water.

    the room was wonderful. the evening staff was very nice. the people who checked me out were very nice. the cleaning staff was very friendly and accommodating.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    ok stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    just a lot of knick knacks dirty or not well kept. holes and stuff. the door between the bedroom and living room was messed up. our car got hit in the parking lot. that wasn't fun.

    great space for me and family. liked the pool. good breakfast

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Quick overnight while dealing with family business in Louisville. This comfortable mini suite was perfect
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    If it mattered to us in this case, I’d have preferred a setting that didn’t feel like an office park

    Nice suite format

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    . Staff was a little tired, and seemed shocked when I asked for an extra sheet. Not very quick to be helpful. A little outdated, but clean

    Prices and availability were reasonable. Breakfast was good. Location was good as well. Room size was good as we had five people and it had an extra pullout couch.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Great hotel for families!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Older property, but well maintained and very clean. Large suites great for families! Breakfast was great with bacon eggs and French toast as well as lots of cold options.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    It was comfortable and very clean!
    • Leisure trip
    • Couple
    • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
    • Stayed 1 night

    I purposely looked for a hotel that had a hot tub due to the tremendous amount of walking we were doing during the day. When we checked we were informed in a fairly rude way that the hot tub was not working and that they were not going to fix it. This information should not be included as an amenity! This was why I chose this hotel over others and then couldn't use it.

    The hotel was very clean and comfortable.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Based on the price for a week-end stay, the cleanliness, location, and service was impressive.
    • Leisure trip
    • Couple
    • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
    • Stayed 2 nights

    Breakfast could have had more variety and the front desk staff could have been friendlier; their heads were always 'down' and rarely made eye contact with the guest arriving or departing the facility.

    The breakfast was favorable and the location was very serene.

    Stayed in June 2024

  • Reviewed: 29 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Breakfast was great. enjoyed our stay

    Stayed in June 2024

  • Reviewed: 21 July 2024

    9.0
    Very nice.
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    I can complain of nothing.

    The layout of the room was great. It was clean, especially for an older establishment. Breakfast was very good with nice selections. Most importantly, the staff was friendly and helpful.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    Perfect place for us.
    • Leisure trip
    • Couple
    • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Decor somewhat dark

    Helpful friendly staff Close to a venue we were attending Also close to a Trader Joe’s Comfy bed

    Stayed in July 2024

  • Reviewed: 20 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hot tub was broke .

    Price was reasonable, close to most attractions, room was clean , comfortable and quiet.

    Stayed in June 2024

  • Reviewed: 12 July 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 2 nights

    Would have appreciated more fruit; milk alternatives and healthy cereal choices

    The blueberry waffle batter had a strange taste. The waffle-maker was stiff and difficult to rotate.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    7.0
    The staff was really nice and welcoming.
    • Leisure trip
    • Group
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms and bathroom weren’t as clean as o am used to. The bathroom really needs a deep cleaning and the tub was dirty.

    I liked the location

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Business trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was dirty and very small hottub not working

    Friendly staff. Breakfast was great. Room was excellent

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice rooms, friendly staff, good breakfast

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I think it was a really nice and would stay again.

    It was great!

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Good value with a nice staff
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room smelled like it used to be a smoking room

    The staff was super friendly, the pool was great and

    Stayed in June 2024

Showing 1 – 25

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