751 Cypress Station Drive, Louisville, KY 40207, United States
#47 of 122 hotels in Louisville
Guests' ChoiceBased on 653 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 4 November 2024
William
United StatesThe breakfast needs alot of work, need to have fresh eggs, cooked bacon and sausage not just microwaved bacon every day. Make sure the waffles are made to be consistent instead of watery. Need to have melted butter so the syrup and butter will both be warm and not have to microwave your waffle to melt the butter.
The muffins.
Stayed in November 2024
Reviewed: 22 October 2024
Sathya
United StatesNice property. Specious and clean room. Comfortable beds. Safe location. Would stay again
Stayed in October 2024
Reviewed: 20 October 2024
Emily
United StatesJust wish they served breakfast for an extra hour. We were on vacation and wanted to sleep in and missed the free breakfast the first day we were there. The location is excellent and in a upscale part of town. Beds were comfortable.
Stayed in September 2024
Reviewed: 16 October 2024
Sahera
United StatesI did not like the attitude of the front staff when i came in for check in she was least bothered to see who is standing I felt she was being lazy for her job. I was there for 3 nights stay but according the hotel rule u get cleaning staff only after 3 nights which I felt was not good atleast 2 night house keeping is necessary.
The breakfast was good nice and clean..the rooms were also very clean.
Stayed in October 2024
Reviewed: 10 October 2024
Rick
United StatesOld hallway carpets, overall pretty tired, needs major refresh
Overall layout, size of room, breakfast buffet layout
Stayed in October 2024
Reviewed: 9 October 2024
Allison
United StatesIt is a little dated but it was clean and comfortable.
I loved our room. It was very spacious had a living room and separate bedroom. The breakfast was great! The staff was friendly.
Stayed in October 2024
Reviewed: 6 October 2024
Dan
United StatesHotel tub was green and gross
Most everything was great
Stayed in October 2024
Reviewed: 1 October 2024
Terriserpa
United Statesthe lady who checked me in was surly and less than willing to help when I requested extra towels. the young tall white girl restocking the breakfast Buffett was more interested in gossiping at the front desk with Ms Surly. further you had a whole hotel of concert going guests maybe extend the breakfast buffet till 10am. when advised napkins, coffee and breakfast foods were empty she and an older woman in the kitchen acted annoyed to be bothered. but eventually did restock. and I was heart broken by no hot tub and freezing cold pool water.
the room was wonderful. the evening staff was very nice. the people who checked me out were very nice. the cleaning staff was very friendly and accommodating.
Stayed in September 2024
Reviewed: 23 September 2024
Rebecca
United Statesjust a lot of knick knacks dirty or not well kept. holes and stuff. the door between the bedroom and living room was messed up. our car got hit in the parking lot. that wasn't fun.
great space for me and family. liked the pool. good breakfast
Stayed in September 2024
Reviewed: 28 August 2024
Jim
United StatesIf it mattered to us in this case, I’d have preferred a setting that didn’t feel like an office park
Nice suite format
Stayed in August 2024
Reviewed: 26 August 2024
Claudeandrosalee
United States. Staff was a little tired, and seemed shocked when I asked for an extra sheet. Not very quick to be helpful. A little outdated, but clean
Prices and availability were reasonable. Breakfast was good. Location was good as well. Room size was good as we had five people and it had an extra pullout couch.
Stayed in August 2024
Reviewed: 25 August 2024
Jill
United StatesOlder property, but well maintained and very clean. Large suites great for families! Breakfast was great with bacon eggs and French toast as well as lots of cold options.
Stayed in August 2024
Reviewed: 19 August 2024
Dina
United StatesI purposely looked for a hotel that had a hot tub due to the tremendous amount of walking we were doing during the day. When we checked we were informed in a fairly rude way that the hot tub was not working and that they were not going to fix it. This information should not be included as an amenity! This was why I chose this hotel over others and then couldn't use it.
The hotel was very clean and comfortable.
Stayed in August 2024
Reviewed: 1 August 2024
Garfield
United StatesBreakfast could have had more variety and the front desk staff could have been friendlier; their heads were always 'down' and rarely made eye contact with the guest arriving or departing the facility.
The breakfast was favorable and the location was very serene.
Stayed in June 2024
Reviewed: 29 July 2024
Lyle
United StatesBreakfast was great. enjoyed our stay
Stayed in June 2024
Reviewed: 21 July 2024
Diane
United StatesI can complain of nothing.
The layout of the room was great. It was clean, especially for an older establishment. Breakfast was very good with nice selections. Most importantly, the staff was friendly and helpful.
Stayed in July 2024
Reviewed: 21 July 2024
Thom
United StatesDecor somewhat dark
Helpful friendly staff Close to a venue we were attending Also close to a Trader Joe’s Comfy bed
Stayed in July 2024
Reviewed: 20 July 2024
Collins
United StatesThe hot tub was broke .
Price was reasonable, close to most attractions, room was clean , comfortable and quiet.
Stayed in June 2024
Reviewed: 12 July 2024
Welch
United StatesWould have appreciated more fruit; milk alternatives and healthy cereal choices
The blueberry waffle batter had a strange taste. The waffle-maker was stiff and difficult to rotate.
Stayed in July 2024
Reviewed: 24 June 2024
Deandra
United StatesThe rooms and bathroom weren’t as clean as o am used to. The bathroom really needs a deep cleaning and the tub was dirty.
I liked the location
Stayed in June 2024
Reviewed: 24 June 2024
Angela
United StatesPool was dirty and very small hottub not working
Friendly staff. Breakfast was great. Room was excellent
Stayed in June 2024
Reviewed: 23 June 2024
Danielle
United StatesNice rooms, friendly staff, good breakfast
Stayed in June 2024
Reviewed: 20 June 2024
Denise
United StatesI think it was a really nice and would stay again.
It was great!
Stayed in June 2024
Reviewed: 18 June 2024
Erin
United StatesOur room smelled like it used to be a smoking room
The staff was super friendly, the pool was great and
Stayed in June 2024
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