1885 South Roane Street, Harriman, TN 37748, United States
#1 of 4 hotels in Harriman
Guests' ChoiceBased on 142 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
8.9
Facilities
9.0
Staff
9.4
Value for money
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 June 2024
Debra
United StatesLighting in the room.
Breakfast was great and loved location 😁
Stayed in May 2024
Reviewed: 3 June 2024
Geralyn
United StatesBreakfast could be better
Stayed in June 2024
Reviewed: 22 April 2024
Cherry
United StatesNone
Very accommodating.
Stayed in March 2024
Reviewed: 16 April 2024
Diana
United StatesA little off the highway but convenient and easy to get to. Clean , comfortable, friendly and great breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Arlis
United StatesEveryone was so friendly. The breakfast was great also. It was rainy when we were there so the pool was fantastic for the kids.
Stayed in April 2024
Reviewed: 8 April 2024
Tabitha
United StatesThis hotel feel very safe. As a female who travels alone safety is very important. I felt very safe in the parking lot. It was lit up so well. The halls ways are well lighted. The people are super friendly and we're always smiling.
Stayed in April 2024
Reviewed: 2 April 2024
Kimberly
United StatesI wish the price was a little cheaper
The beds are so comfortable and the staff were all so very friendly and helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Teresa
United StatesPrice after fees an taxers was more than I wanted, but sty worth it
Clean convenient friendly good nreakfast
Stayed in March 2024
Reviewed: 21 March 2024
Michele
United StatesNA
Loved the mountain location, cleanliness and courteous staff.
Stayed in February 2024
Reviewed: 11 January 2024
Tammy
United StatesWe have stayed here before, and enjoyed our experience.
Stayed in January 2024
Reviewed: 26 November 2023
John
United StatesClean and up-to-date property that is well-maintained
Stayed in November 2023
Reviewed: 30 October 2023
Susan
United StatesBkft cold occasionally
Cleaning crew exceptional. Thanks guys.
Stayed in October 2023
Reviewed: 23 October 2023
Leann
United StatesIt was clean, quiet and comfortable
Stayed in August 2023
Reviewed: 12 October 2023
Margaret
United StatesBody wash top came off during shower. There was some mold in the corner of the shower.
It was a little hard to find the entrance. The bed was super comfortable. Staff was very nice. Breakfast was very good and a good selection. The lady who was stocking breakfast and cooking it was fantastic.
Stayed in October 2023
Reviewed: 4 October 2023
Tina
United StatesThis is my third time staying at this Holiday Inn Express & Suites in Harriman, TN. I've never had any issues. Each time has been a great experience. The rooms are clean, breakfast is great, and the staff is helpful and friendly. I highly recommend staying here.
Stayed in September 2023
Reviewed: 4 September 2023
Maynor
United StatesThere was a lot of excess water in the hallway from the pool.
Friendly staff, very clean, fantastic breakfast and gorgeous view.
Stayed in September 2023
Reviewed: 9 August 2023
Deborah
United StatesClean rooms and the staff was very friendly and accommodating
Stayed in July 2023
Reviewed: 4 August 2023
Mary
United StatesVery clean very friendly and welcoming and accommodating
Stayed in August 2023
Reviewed: 18 June 2023
Marc
United StatesI have no real complaints. The hotel is well kept and was being updated a bit when I was there. Maintenance staff was wonderful!!
Great hotel right in the middle of everything!! Walking distance to almost everything you would need. Breakfast included!! Free Parking, Nice pool and hot tub, great staff!!
Stayed in May 2023
Reviewed: 14 June 2023
Clayton
United StatesNothing
Didn't have breakfast. Hotel was nice.
Stayed in June 2023
Reviewed: 27 May 2023
Marilyn
United StatesStaff at checkin, excellent. Housekeeping very accommodating. Quiet, good location. Clean.
Stayed in May 2023
Reviewed: 24 May 2023
Steven
United StatesThe best hotel breakfast I've ever had. Appreciated electrical outlets on the light posts so I could charge my boat batteries.
Stayed in May 2023
Reviewed: 22 May 2023
Fairchild
United StatesEverything was nice.
Breakfast was delicious.
Stayed in May 2023
Reviewed: 15 May 2023
Linda
United StatesAC was a little hard to get at a comfortable level.
Excellent breakfast. Bed was great. Room was. Dry nice.
Stayed in May 2023
Alpbach, Austria
Bethlehem, South Africa
Bozcaada, Turkey
Nové Město na Moravě, Czech Republic
Odeceixe, Portugal
Bentota, Sri Lanka
Pyeongchang , South Korea
Jakarta, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content