5800 Universal Boulevard, Orlando, FL 32819, United States
#109 of 388 hotels in Orlando
Guests' ChoiceBased on 1473 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.9
Staff
9.0
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 22 June 2024
Granado
United StatesEverything
Stayed in June 2024
Reviewed: 21 June 2024
Jane
United KingdomDucks pooping in the pool!
Comfy room, friendly staff, amazing location
Stayed in May 2024
Reviewed: 21 June 2024
Michele
United StatesGorgeous property! Close to universal- felt Luxurious . Staff was amazing- Garth was so helpful in the bellhop Part
Stayed in June 2024
Reviewed: 16 June 2024
Tony
United KingdomGreat location
Stayed in June 2024
Reviewed: 16 June 2024
Joan
United KingdomNothing to comment
A beautiful hotel and really close to the Universal parks
Stayed in May 2024
Reviewed: 15 June 2024
Kelly
United KingdomExpensive , wish they did family suites
Great location and friendly staff
Stayed in May 2024
Reviewed: 13 June 2024
Michelle
United StatesThe hotel was very clean. The staff was amazing and so close to the park very short walk.
Stayed in June 2024
Reviewed: 12 June 2024
Sarah
United KingdomGreat location. Pool entertainment was also good. We have stayed a few times now and love the express passes you get with the room.
Stayed in May 2024
Reviewed: 8 June 2024
Tara
IrelandThe price of eating in the hotel was very expensive and unfortunately way out of our budget. We only ever order takeout away pizza. Some of the bar staff were very rude and dismissive, which doesn’t make for a night evening drink.
The staff were very welcoming and helpful. The room was so nice and very comfortable beds (which is important after a day of parks). The pool and bar area were lovely and the shop and pizza place had everything. We really enjoyed our stay.
Stayed in May 2024
Reviewed: 8 June 2024
Kerem
Turkeypool was not clean and the water level on your nees cant swimm well much children
good location
Stayed in May 2024
Reviewed: 4 June 2024
Callan
United KingdomProbably just the price, quite expensive for 1 night and noticed jumped up in price again for next year
Closest hotel to universal,amazing stay,defo be back☺️
Stayed in May 2024
Reviewed: 2 June 2024
Neil
New ZealandThe breakfast wasn’t as nice as we would of hoped.
The closeness to Universal Studios. The size and layout of the pool. The music theme.
Stayed in April 2024
Reviewed: 2 June 2024
Stuart
United KingdomPool was shallow and pool area noisy..
Great location for Universal parks and Express passes. Lovely clean and quiet room..
Stayed in May 2024
Reviewed: 1 June 2024
Elena
United KingdomWater bottles in the room were not complimentary but charged for in a very small print - cheeky
Location. Staff support. Accommodation size.
Stayed in May 2024
Reviewed: 30 May 2024
James
United KingdomBeds and pillows are awful
Love it location to the parks The pool vibe and food Love the express passes
Stayed in May 2024
Reviewed: 27 May 2024
L
United StatesThe breakfast food wasn’t very good, no flavor
Great pool, great room, amazing staff
Stayed in May 2024
Reviewed: 25 May 2024
Melanie
United KingdomLocation and comfy beds
Stayed in May 2024
Reviewed: 25 May 2024
Linda
United KingdomVery expensive
Central location
Stayed in April 2024
Reviewed: 25 May 2024
Brian
United KingdomExcellent location and amenities. Would recommend club level
Stayed in May 2024
Reviewed: 24 May 2024
Leanne
CanadaWould be nice to have a free bottle or two of water in the room
Location, beautiful hotel, pool open till 10pm, friendly and helpful staff, text communication for all needs.
Stayed in May 2024
Reviewed: 24 May 2024
Cathal
IrelandNothing - everything was great.
Lovely hotel. Great pool area & poolside bar was nice too. Rooms are spacious, modern & clean. All the staff members we encountered were friendly & helpful. The fast passes for Universal theme parks were a fantastic bonus - they are worth the stay alone as they are valid for the day of check in & the day of check out (for a 1 night stay). Special mention to John Power who really made us feel welcome. We will hopefully return some day & would highly recommend this hotel.
Stayed in May 2024
Reviewed: 23 May 2024
Garth
United KingdomRoom not serviced, therefore paper cups, shower gel etc ran out. Took an hour and a half to get replaced. WiFi outtage but not made aware. Thin walls and very noisy corridors between 1-2am, more like Benidorm than a premium hotel.
Great facilities, close to the theme parks. Universal Unlimited Express Passes a godsend. Lovely pillows.
Stayed in May 2024
Reviewed: 18 May 2024
Maria_rusitaus
RussiaIf I had to be picky: the outside of the windows in the room could have been cleaner and the two sink situation (one inside and one outside of the bathroom) significantly reduced the capability to close the door to the bathroom comfortably.
Ideal location and fantastic perks to make a fantastic vacation at the parks. With just two days right at the beginning of our vacation we didn't even have time to try everything out (all the facilities like swimming pool and perks like water taxi).
Stayed in April 2024
Reviewed: 16 May 2024
Aixa
United StatesAttention in kitchen restaurant.
Attention cleaning
Stayed in May 2024
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