91-5431 Kapolei Parkway, Suite 900, Kapolei, HI 96707, United States
#4 of 13 hotels in Kapolei
Guests' ChoiceBased on 324 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.0
Staff
9.3
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 12 June 2024
Theresa
United StatesNothing
The staff were amazing, great location, free parking and breakfast. Very clean and easy to get to any area within a short time.
Stayed in June 2024
Reviewed: 15 May 2024
Jen
CanadaNothing
Wonderful clean hotel, friendly staff. Loved our stay here!
Stayed in April 2024
Reviewed: 12 May 2024
Laura
United StatesGreat value. Free parking. After the hustle and bustle of Waikiki, this hotel was a great change.
Stayed in April 2024
Reviewed: 8 May 2024
Judith
United StatesIt was extremely COLD throughout the building.
Everything - the staff from the front deck to housekeeping/maintenance were exemplary.
Stayed in May 2024
Reviewed: 6 May 2024
Cecelia
United Statesnothing that I did not like.
I think we should have some Gluten Free Food choices for breakfast.
Stayed in May 2024
Reviewed: 4 May 2024
Canionero
United StatesThe fridge didn’t keep anything cool
Clean and there was a lot of places to eat and shop at around it.
Stayed in May 2024
Reviewed: 28 April 2024
Michael
United StatesLocation and the ease of getting groceries during the stay. The breakfast was outstanding.
Stayed in April 2024
Reviewed: 25 April 2024
Lauriston
United StatesThere was no heat in the room
The breakfast, The employees being friendly and helpful. The shopping mall being right next door.
Stayed in April 2024
Reviewed: 24 April 2024
Oscar
United StatesN/a
Professional and friendly staff very accommodating
Stayed in April 2024
Reviewed: 13 April 2024
Etueni
United StatesCheck out time earlier than normal
Stayed in April 2024
Reviewed: 12 April 2024
Monique
United StatesThere wasn’t really anything I didn’t like about it. I like everything.
Local atmosphere
Stayed in April 2024
Reviewed: 12 April 2024
Clifford
United StatesIf the room had drawers to put some of our clothes. Toilet had to be recaulked due to cracks and dirty appearance. The treadmills in the work out room were not running on several occasions and I had to call for maintenance service. No yoga mats to do floor exercises.
Breakfast was very good . Location to shops and restaurants excellent.
Stayed in April 2024
Reviewed: 10 April 2024
Joanne
CanadaNo concerns.
Very nice breakfast Clean and comfortable rooms with everything you need Staff was invariably pleasant and helpful. Very close to shopping, restaurants etc. Different vibe from the huge crowds at Waikiki area which we really appreciated.
Stayed in April 2024
Reviewed: 5 April 2024
Sheira
United StatesNot enough washing machines, only 2 for such a huge hotel
Everything was wonderful staff included!
Stayed in April 2024
Reviewed: 1 April 2024
Mabute
United StatesGreat Breakfast! Rooms are always clean! Awesome staff all around!
Stayed in March 2024
Reviewed: 1 April 2024
Andrea
United StatesThere was no fan for venting steam from the shower. The beds were a bit hard
The breakfast was good. Plenty of options
Stayed in March 2024
Reviewed: 31 March 2024
Brian
United Statespillows were too cheap and too small
breakfast was great. keep up the good work
Stayed in March 2024
Reviewed: 29 March 2024
Joyce
United StatesA microwave in the room would have been nice. Our fridge was a lot smaller than we would have expected from the price of the hotel. There was not enough handicapped parking. 2 spaces for the whole hotel was not enough. We were only able to access those spaces once during our whole trip and never at night when we really needed it.
The breakfast was excellent, good variety, good supply. You didn't run out of variety at the very end of the breakfast window. The room was exceptionally clean and roomy. The shower head in the bathroom was awesome. The beds were very comfortable. The hotel was centrally located to the places we needed/wanted to go and it was wonderful to have good restaurants and grocery shopping nearby.
Stayed in March 2024
Reviewed: 28 March 2024
Stacey
United StatesThe parking filled up in the evenings and sometimes it was difficult to find a spot.
Everything was great during our stay. The gym was clean, the free breakfast had good options, and housekeeping cleaned our room daily (even though their policy says every other day).
Stayed in March 2024
Reviewed: 27 March 2024
Shelby
United StatesLocation! Location! Location! Spacious, clean and convenient. Staff was friendly and breakfast was tasty. Definitely our new go-to hotel on Oahu.
Stayed in March 2024
Reviewed: 24 March 2024
Jonathan
United StatesAC would not work properly. Fortunately, weather wasn't that hot during our visit. Parking for Hotel is shared with mall, which was not good when events were present.
Cleanliness and location.
Stayed in February 2024
Reviewed: 23 March 2024
Aaron
United StatesDon't have any complaints. Maybe add one more waffle station.. since that is popular.
We have stayed twice while in Hawaii. If you want a new clean competitive priced hotel. If you don't mind waking up and not seeing the ocean. Remember you are on a island you can be at the beach in 10 min. For us I could not beat the breakfast and free parking. The staff was great. It's also in a mall so shopping is right there and they had music on the weekends. There are good restaurants nearby in the outdoor mall. Foodland is a good place to eat at also. Hawaii is a beautiful place on earth it's great to have a home base to come back to and the Hampton inn suites is mine.
Stayed in March 2024
Reviewed: 3 March 2024
Jan
GermanyAC was very cold and not really adjustable in the room (control had no effect). Windows could not be opened. Bathroom felt not really therefore. Ridiculous(!) amount of waste every day especially for breakfast. Breakfast room rather small. Unfortunately typically US hotel issues - so likely would stay here again.
We stayed two weeks on Oahu. This hotel was perfect to explore the island (all directions) and park the car for free in front of the hotel. Many options to eat and shop next door. Hotel in rather good shape for US hotels. No hidden fee. Washing/drying machines on site. Safe neighborhood. Beach with car nearby (nice: Ko Olina!) but no typical beach hotel
Stayed in February 2024
Reviewed: 25 February 2024
Diego
CanadaWe did not have to visit the business area shops, and the mall. They are just a few minutes' walking distance.
Friendly staff Clean Comfortable bedding Breakfast: many options Parking
Stayed in February 2024
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