The A/C unit made noise.

Location

Stayed in October 2024

First room smelled really bad, and door was extremely beat up. #427? Jacuzzi was broken. Pool was freezing. Girl at front desk on the morning shift is a smart aleck. When we mentioned at check out that it was the only reason we stayed there because of kids. Her instant response was to next time book a Jacuzzi room! Uhm, no ma'am. How about have the things operational that are supposed to be operational. Should have asked for a discount after her smart ass remark.

Breakfast Heather & Patty were super nice and helpful

Stayed in September 2024

The pool was nice we enjoyed it and it was hot but the hot tub was not working the food was good we felt safe there as a family there were nice restaurants and fun things to do close by it was a nice mini family vaca

Stayed in August 2024

Will never use booking.com again. We needed rooms with double beds in the three rooms we booked. When we checked in we were given just a king bed in all three rooms. The hotel staff was very helpful to make our stay great. We had to use portable cots to make sure the kids didn’t sleep on the floor.

Hot breakfast and even with a large baseball team staying they kept it together.

Stayed in May 2024

The breakfast was awful it looked like it had been setting there all night . We actually left and ate somewhere else!!

Stayed in April 2024

See above

Breakfast was ok. Housekeeping staff needs training. They didn’t clean room. The day requested it they changed towels and emptied waste baskets but did not make the bed. Other than that the front desk staff and the room were great.

Stayed in November 2023

For the value it was very good. I think the beds were comfortable enough- I’m just used to our bed that is ultra comfy so have a hard time

Jose was great- it was clean spacious - breakfast was great- grounds were nice and courtyard to sit and visit with family. We were attending a funeral so a lot of family staying at one

Stayed in November 2023

There really isn’t anything that I didn’t like. The only inconvenience was my door card to my room wouldn’t open all the time. The staff were nice and helped me wax time.

Absolutely love the staff. They are all so nice and helpful.

Stayed in September 2023

We didn't have enough towels and there were no sheets for the sofa bed. I went to the desk 3 times asking for things. The poor girl seemed extremely frazzled.

In a good location and close to everything. The breakfast was good and hot. The staff was pleasant

Stayed in September 2023

Only thing I did not like was the tile in our room was a bit sticky when we walked on it. Not a big deal.

I enjoyed breakfast, but it was light. The all day coffee in the lobby was wonderful!!! Staff and management worked well together!

Stayed in June 2023

The pool was out of order and the coffee was not hot so we had to microwave our cups.

Ii was in a good location. The staff were all very nice.

Stayed in January 2023

The property is just fine just as it is.

I liked the location of the handicap area parking lot. It was very convenient for my vision impaired spouse, close to the front doors.

Stayed in December 2022

no complaints

everything

Stayed in December 2022

Control of a/c was confusing though it cooled effectively.

The location was excellent. Parking lot was well lit.

Stayed in November 2022

I was charged and extra $11 for what I don't know never got a receipt for it..... I was billed 119 for the room as promised by booking.com but also $11.96 by the Hotel..... not good business. Also pillows were super small, like for a toddler bed.

Location and area were nice. Hotel exterior looked nice

Stayed in October 2022

Good breakfast poor TV no fox and no sounds on some channels

Stayed in October 2022

no problem

great

Stayed in September 2022

there is a weird hum in the bathroom fan in room 414.

very clean. friendly staff. comfortable bed.

Stayed in September 2022

no trash can by the front door

how easy it was to miniver through it

Stayed in June 2022

The noise that I heard when I returned from my uncle's memorial service. It was as if there was a party of some sort. The clerk on duty when I arrived and checked out was not personable

The room

Stayed in May 2022

they canceled my room due to being overbooked

nice and comfortable

Stayed in March 2022

location

Stayed in February 2022

Room didn’t feel clean; floor was sticky in spots and I cleaned it myself; windows had prior guests’ lip “kiss” marks on them; microwave was broken and only after several requests, was finally replaced; indoor pool was ice cold.

Staff was friendly and accommodating; bed was comfortable; in-room spa tub was great; breakfast was ample and tasty.

Stayed in February 2022

I didn’t like how the fridge didn’t work but they changed our room for us so that was amazing

I liked how they were welcoming

Stayed in December 2021