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Reviews of Hampton Inn & Suites Columbus-Easton Area 3 stars

4150 Stelzer Road, Columbus, OH 43230, United States

#49 of 124 hotels in Columbus

Guests' Choice

Review score

Based on 1066 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 27 September 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    none

    location

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    A great hotel to stay in.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was a bit dirty. The indoor pool was not very warm.

    We got a free upgraded room. The hot breakfast was very good. The room was very nice and clean. Staff was very friendly.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Great location, wish both elevators were working- will probably stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Only one elevator was working and it sounded like it was about to break everytime we were on it.

    The location was wonderful and the front desk staff was exceptional to say the least!

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Overall great stay just a little disappointed by the pool not being open
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Wasn’t notified until after checking in and looking for the pool that there was a sign on the pool door that it was closed for maintenance then it was confirmed by front desk that the pool would not be reopened during our stay

    Very clean, staff were great. Nice stay! Easy check in and check out!

    Stayed in September 2024

  • Reviewed: 24 August 2024

    9.0
    It was nice welcoming everything was clean and we got to do what we needed on the stay there
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not a lot of amenities included

    The staff was nice and welcoming the food provided was good and the staff was on top of everything

    Stayed in August 2024

  • Reviewed: 23 August 2024

    7.0
    Not bad but could use some sprucing up.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Electric window shade in room didn’t work. Elevator made weird unsettling sounds. Breakfast was mediocre. Carpets were old and dirty.

    Good location. Coffee was decent. Staff were nice.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Great for a night's stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast had limited options. They did fill up the eggs but there wasn't any waffle mix, but maybe I came down late. Other than that it was perfect.

    Breakfast was okay. It was expected from the place since i've stayed similar places before. Room was great! The bed was comfy and the bathroom was nice. It was perfect for my one night stay. They also didn't trip about me checking out a little late (like 5 minutes past 11a)

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    The hotel was great, really clean except for the buffet, eating area and coffee station near the front desk.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast area was a total mess, there were two attendants, neither of which did anything. Many of the breakfast items were completely gone, not offering much variety and the waffle station had batter all over, milk was spilled on the counter, as was coffee. The tables needed wiping off as well.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    I would stay here again!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit uncomfortable

    Central located to everything Great Breakfast offerings! Pool

    Stayed in August 2024

  • Reviewed: 28 July 2024

    7.0
    Overall great stay. Just go out for breakfast and not eat theirs.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was NOT GOOD (besides the breakfast potatoes. Tasted similar to Frisch’s potatoes).

    Area was convenient to a lot of stores and restaurants including the Mall. Staff at the front desk were very friendly and accommodating. Ohio State Fair was a 15 minute drive. Pool area was clean. They need to keep the pool towels restocked though. Room was nice and cozy. Central air worked fine.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Atypical Hampton.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The television didn’t work. They offered to change my room, but we had events to go to and didn’t have time. The hotel desk clerk had the personality of an ATM. She did her job professionally, but took my smile away. The pillows were flat as a pancake. We’ve had much better quality bath towels in other Hampton Inns and only had two towels for three guests. I’m sure I could have gotten more, but we were very busy and didn’t have time to make up for the hotel’s oversight. The cleaning crew was knocking on our door before check out time, didn’t wait for an answer, and walked into the room. They were apologetic. I’m not sure why I pay a higher price to stay with this chain.

    Easy to find, great location close a huge shopping mall and the airport. Room was clean and within the facility and cleanliness standard I expect from this chain.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It's was good but I thought it would open at 6am but it opened up at 7am

    Stayed in June 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    Nice breakfast. Close to airport and Sam's/ Walmart.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    We enjoyed the facility but breakfast was not nearly the quality I’ve enjoyed in other Hampton Inns.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    See above.

    Location was great. The breakfast bar was terrible. What little hot food was served was not replenished often and other Hampton Inns I’ve stayed at had gravy and biscuits. This one didn’t.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    8.0
    I enjoy Hampton inn and this place was good but not as good as others in other locations.
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was sparse and without meat making it difficult for Keto people. The pool was oily and so tiny it was useless.

    The location was excellent. The rooms were clean.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    It was good . We would stay again if we are in the area
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Someone left food in the refrigerator and They forgot to clean out the refrigerator

    The food selections were good. Our stay was comfortable I would recommend this place to others

    Stayed in May 2024

  • Reviewed: 21 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Older building, old carpet, sticky floors and surfaces.

    Convenient location, friendly & helpful staff.

    Stayed in May 2024

  • Reviewed: 20 June 2024

    8.0
    Stop on the way to Illinois.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean. Staff was very helpful when booking.com did not have our reservation set correctly.

    Stayed in May 2024

  • Reviewed: 18 June 2024

    8.0
    Great place for a short stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    All good !

    Just a overnight stay..rooms were comfortable and breakfast was great !

    Stayed in May 2024

  • Reviewed: 15 June 2024

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was just okay nothing good or bad about them

    Breakfast was awesome! Bed were comfortable and room was big And very personal-able

    Stayed in June 2024

  • Reviewed: 14 June 2024

    7.0
    Adequate facilities. Breakfast bar needs work
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    One out of two elevators was out of service. The working elevator sounded like it was in its last leg.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Fun an relaxing
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not enough food for breakfast

    Great customers service nice location room spacious

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Good and will use the company again.
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Checking out was not a pleasant experience. The one person was eating while telling checking out and telling to placeing the room key in the box while talking over the person in front of the client.

    ... Checking in was a pleasing experience. Staff was helpful.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator service was suspect at times. Also, the water pressure, particularly with the toilet was subpar.

    I appreciated the cleanliness of the hotel.

    Stayed in June 2024

Showing 1 – 25

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