7074 Engle Road, Middleburg Heights, OH 44130 , United States
#3 of 11 hotels in Middleburg Heights
Guests' ChoiceBased on 111 hotel reviews
7.6Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.0
Staff
8.3
Value for money
7.8
Free WiFi
9.0
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End of dialog contentReviewed: 21 March 2024
John
United StatesStaff & clean
Stayed in March 2024
Reviewed: 17 January 2024
Vernon
United StatesLocation was awesome, counter person was very distracted with her phone. She wasn't very helpful but I don't know what else she had going at the time either. She wasn't disrespectful she just didn't seem to want to deal with people.
Stayed in January 2024
Reviewed: 22 December 2023
Katie
United Statesmaybe a few more amenities in the room
Very friendly staff. Clean room. Good and easy parking.
Stayed in October 2023
Reviewed: 20 March 2023
Rodriguez
United StatesI had to wait around 2 1/2 hours after check in time for my second room I booked.
The inside lobby area and breakfast area was really nice, had a great range of breakfast foods. The rooms were nice and the bedding wasn’t as cheap unlike some hotels I’ve stayed at. The pool was nice, got a little busy towards the end of the night, the opening hours were very convenient.
Stayed in March 2023
Reviewed: 12 March 2023
Brittany
United StatesPool area was a little cold.
everything was clean & quiet!
Stayed in March 2023
Reviewed: 13 October 2022
Angela
United StatesStaff at front desk talked about how much they disliked their jobs as I was checking in and weren't very friendly but the room was good and location was convenient. Staff at checkout was friendly.
Stayed in October 2022
Reviewed: 9 October 2022
Estefania
Belgiumclean, comfortable, friendly staff.
Stayed in October 2022
Reviewed: 13 September 2022
Stephanie
United StatesThe bed was a bit firm for me
This place was clean and had decent coffee.
Stayed in September 2022
Reviewed: 31 July 2022
Jennifer
United StatesWe got the suite and it was a great size room, the beds were very clean and comfortable. All of the staff was very kind and helpful.
Stayed in July 2022
Reviewed: 7 July 2022
Kathleen
United Statesnot a lot of shopping centers close
close to the airport
Stayed in July 2022
Reviewed: 14 June 2022
Thomas
United StatesBeds were a bit firmer than I like. If you're without your own transportation, dining options are limited.
Breakfast was pretty good given the times we live in now. The shuttle from the airport was convenient (call and they come get you) and the shuttle driver (Billy) was great. Check in was easy, Check out just as easy. Good, steady shower pressure.
Stayed in June 2022
Reviewed: 26 May 2022
Haneefah
United StatesThe room was very small.
The hotel was clean, the breakfast was good and staff was nice.
Stayed in May 2022
Reviewed: 15 April 2022
Beverly
United StatesAbrupt answers to questions about attractions nearby. Asked if they had discounts for the zoo or any pamphlets. Was told No, No, No! Should have been - I'm sorry no we don't. Room was small for 2 adults & one 10 & 14 yr. old. Tight quarters and small bathroom. Wastebaskets were ridiculously small. One out of two elevators were working.
The breakfast was good. Everything was very clean. The boys enjoyed the pool a couple of times.
Stayed in April 2022
Reviewed: 10 April 2022
Toni
United StatesI didn't like booking with Booking.com!!! I have been now charged with THREE rooms!! I received my bill from the hotel and am working on my for one of two rooms booked (my family member paid for their room) but in checking my credit card statement today, I see that I have been billed for THREE ROOMS!! This is my first time using your service and I will NEVER AGAIN utilize your service. Patrick will hear from me!!!
Stayed in March 2022
Reviewed: 9 April 2022
Barbara
United Statesthe pool was nasty
clean and close to many attractions
Stayed in March 2022
Reviewed: 1 March 2022
Andrea
United StatesLocation was convenient for the other plans / places I needed to be in the area.
Stayed in February 2022
Reviewed: 14 February 2022
Mary
United StatesThe first room we were in had a leak from the bathroom upstairs. Even at 11:30 at night, the front desk was very responsive and moved us to another available room.
I did not try the breakfast.
Stayed in February 2022
Reviewed: 16 December 2021
Lolita
United Statesn/a
everything
Stayed in December 2021
Reviewed: 10 September 2021
Andrea
United StatesPool was freezing. Had to call back to the front desk person every time we went to the desk.
Breakfast was good. Housekeepers were nice. Good location. Clean.
Stayed in September 2021
Reviewed: 8 September 2021
Helene
United StatesMy refrigerator didn’t work. I really need the refrigerator because I brought food.
The digital key. My flight was late I got in at 1am. Using my phone to in so late was so easy.
Stayed in September 2021
Reviewed: 21 August 2021
Eileen
United StatesIt could have been a little cleaner. I think housekeeping has to move too fast and things get skipped.
Breakfast was very good. Hot and lots of choices.
Stayed in July 2021
Reviewed: 20 August 2021
Katarzyna
United StatesMore trash baskets in the room, cleaner bathriom
Location, breakfast
Stayed in July 2021
Reviewed: 7 August 2021
Suzanne
United StatesJust the breakfast. No fruit, cereal, or muffins.
The staff was amazing, they went out of their way to make sure we were happy. Our only complaint would be, the free breakfast. It was not good. There was no fruit, cereal, or pastries. They ran out often and were slow to refill. Loved this place and would stay here again....would just go eat at I-hop which was right around the corner. The beds and pillows were very comfy and the bathroom was big.
Stayed in August 2021
Reviewed: 4 August 2021
Jeanette
United StatesNothing.
The breakfast area was very nice and located in a good place on the first floor. Coffee was good and the food acceptable.
Stayed in August 2021
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