8900 Universal Boulevard, Orlando, FL 32819, United States of America
#140 of 388 hotels in Orlando
Guests' ChoiceBased on 1533 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.5
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Chakeyla
United States of AmericaUnfortunately I was on the floor with leaking pipe so the smell lingered in our room and on our person
Convenience of I-drive
Stayed in June 2024
Reviewed: June 1, 2024
Carey
United States of AmericaWe were unknowingly charged for parking Housekeeping comes every other day- they didn't even make our beds which they were supposed to do
Breakfast
Stayed in May 2024
Reviewed: April 30, 2024
Charles
United States of AmericaNever changed the sheets on the bed.
Stayed in April 2024
Reviewed: April 24, 2024
June
United KingdomPrice and breakfast
Convenient
Stayed in April 2024
Reviewed: April 19, 2024
Barney
United States of AmericaLocation just perfect the breakfast was exceptional would stay here over and over
Stayed in April 2024
Reviewed: April 18, 2024
Matthew
United States of AmericaElevators are very loud, do not function well. Breakfast options were okay.
The location is premium, the staff were very nice.
Stayed in April 2024
Reviewed: April 16, 2024
Jeffrey
United States of AmericaThe only bad thing was that in the morning during breakfast it was so incredibly hot downstairs. After the first day I just grabbed a tray of food and went back to the room for the rest of the week. Overall a nice place though just that on negative.
It was clean, comfortable, staff responded to our every need and did so quickly. The location was amazing it was close to everything just a walk or short drive away.
Stayed in April 2024
Reviewed: April 15, 2024
Shelly
United States of AmericaAll good
Close to convention center
Stayed in March 2024
Reviewed: April 9, 2024
Debra
United States of AmericaElevators were slow and there was a leak in the hallway.
Staff were excellent and breakfast was very good and items were fresh.
Stayed in April 2024
Reviewed: April 2, 2024
Christine
United States of AmericaIt was all really great. I would have liked to have been told ahead of time that they don't provide a crib, they provide a pack and play, because our little one is 2.5 so it was kinda small for her but honestly that's really minor.
It was really convenient and close to Seaworld and universal. The staff were all really nice and helpful. I liked the ability to chat directly with them. They only charge $5 for parking which is great. They allow pets. And then provided a small pack and play for our baby which was convenient. Breakfast had a large variety of food.
Stayed in April 2024
Reviewed: April 1, 2024
Jaeson
Costa RicaOpportunity to increase the number of options available per day. There were very few options for breakfast.
Good breakfast! Very good flavor on options.
Stayed in March 2024
Reviewed: March 31, 2024
Laura
United States of AmericaSlow elevators, room service was not provided every day and quality of matters and pillows
Location and breakfast
Stayed in March 2024
Reviewed: March 5, 2024
Peter
United KingdomLocation was handy. Just a short walk to local eateries.
Stayed in February 2024
Reviewed: February 14, 2024
Roland
United States of AmericaComfortable room
Stayed in February 2024
Reviewed: January 29, 2024
Chad
United States of AmericaNothing
Everything
Stayed in December 2023
Reviewed: January 20, 2024
Roy
United States of AmericaAt times loud noise after going to bed at 11 o’clock periodically through the night hearing people being loud in the hallway
Close to attractions and theme parks, and restaurants near Universal Boulevard and international Drive. Great location. Excellent staff and cleanliness of rooms and pool area clean and amenities affordable.
Stayed in January 2024
Reviewed: January 18, 2024
Margaret
United States of AmericaComfy beds. Friendly staff. Good location for the Convention Center. Near lots of good restaurants.
Stayed in January 2024
Reviewed: January 14, 2024
Kirby
United States of Americathey were cleaning carpets and did not like the smell
close to amenities
Stayed in December 2023
Reviewed: January 13, 2024
Linda
United States of AmericaHampton could really stand to improve the breakfast. I will never understand why a hotel puts you right at the elevator. You hear every time the doors open and every person coming and going. Especially will a pet. Ours was deaf so he wasn't barking at the noise.
The facility was very nice. Close to restaurants. Very clean. Pet friendly.
Stayed in January 2024
Reviewed: January 6, 2024
Andy
United States of Americajust fine with the setup.
plenty of food an clean areas staff kept well stock.
Stayed in December 2023
Reviewed: January 3, 2024
Barry
United KingdomEverything was okay
Location and atmosphere
Stayed in January 2024
Reviewed: January 3, 2024
James
United States of AmericaElevators are painfully slow at times, the room was clean but needed an update.
Good location, nice selection of channels on the TV, free breakfast.
Stayed in January 2024
Reviewed: January 3, 2024
James
United States of AmericaToilet kept running and stopping up
Convenience
Stayed in December 2023
Reviewed: January 2, 2024
John
United States of AmericaSatisfied with our entire experience. Everything met our expectations.
The breakfast was very good. Loved the omelet and sausages.
Stayed in January 2024
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