22 West Monroe, Chicago Loop, Chicago, IL 60603, United States
#48 of 181 hotels in Chicago
Guests' ChoiceBased on 636 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 21 September 2024
Tsvetan
United StatesNothing. Everything is great!
The hotel is great! Everything was on point about it. It's located close to all the attractions you would want to visit. It has a metro station just next to it. We got the L Train from the airport which stops exactly next to the hotel. They have a luggage room so you can leave your luggage before or after check-in/check-out and explore the city. The food is very very good! It's your usual continental breakfast, but everything they offer is of great quality! Quiet rooms, friendly staff! This became our go-to hotel when we are in Chicago!
Stayed in September 2024
Reviewed: 12 September 2024
Barry
United StatesThe valet parking was a little frustrating
The breakfast was nice and location great.
Stayed in September 2024
Reviewed: 7 September 2024
Ken
United Statesreception is small and cramped. Had to wait a long time while clerks tried to find stored luggage for a large family.
Skipped the breakfast, room is small and very crowded. We try to eat organic and unprocessed foods in general, so usually don't eat hotel breakfast.
Stayed in August 2024
Reviewed: 27 August 2024
Lori
United StatesElevators on Sunday morning very busy. Business center not great.
Clean and good location.
Stayed in August 2024
Reviewed: 25 August 2024
Eitan
Israelkids bed was low quality (poor condition)
location. stuff.
Stayed in July 2024
Reviewed: 21 August 2024
Robert
United StatesYou need to be on the upper floors so you can get in the small elevators during morning rush hour
Location
Stayed in August 2024
Reviewed: 17 August 2024
Roni
United StatesParking was way too expensive
Not the best. Coffee was weak
Stayed in August 2024
Reviewed: 14 August 2024
Sheri
United StatesThings that could have been better would be overcrowded elevators and wait times for elevators. The sofa bed was not comfortable at all. We wanted the sofa and not necessarily the bed though so it worked out. The king bed was firm but pretty comfortable. The rooms are dated in some areas, there was carpet ripped pretty obviously in the joints.
Great options for hot breakfast! They always have hot coffee in the lobby, staff were very friendly and accommodating. The room service attendant made a sweet little bed for my daughter’s stuffed animal when she cleaned the room. The location is really great. Quieter than the next black over but still very very close to walk to anything essentially (or at least all the tourist attractions). Public transport readily available near the hotel for travel if needed.
Stayed in August 2024
Reviewed: 13 August 2024
Ruth
United StatesBooking.com
Prime location
Stayed in August 2024
Reviewed: 2 August 2024
Miriam
United StatesLocation, clean, friendly staff
Stayed in May 2024
Reviewed: 30 July 2024
Steven
CanadaNo complaints!
Great rooms, great location, great staff! Exçeptional experience!
Stayed in July 2024
Reviewed: 26 July 2024
Sandra
United StatesNo laundry room or pool
Location
Stayed in July 2024
Reviewed: 25 July 2024
Carole
United StatesNothing
Location and I like Hampton Inns
Stayed in June 2024
Reviewed: 19 July 2024
Ben
United StatesThe fact that valet parking is the only option
The valet and concierge are wonderful. So helpful and willing to go above and beyond!
Stayed in June 2024
Reviewed: 15 July 2024
Min
CanadaBreakfast options are not good enough
Clean and good location
Stayed in June 2024
Reviewed: 12 July 2024
Victor
United StatesNot enough staff at check in and valet.
Near where I needed to be. Clean.
Stayed in July 2024
Reviewed: 5 July 2024
Taneja
United StatesCheckin times 11 am checkout and 4 pm check in
Very good location and clean property
Stayed in July 2024
Reviewed: 2 July 2024
Cecile
United StatesOnly one working elevator. Waited 15 minutes to get to the lobby. Ran out of a lot of the breakfast food when we got there. Only one open table. Not equipped for the number of hotel guests.
Friendly valet staff Friendly, helpful front desk check in staff especially Robyn.
Stayed in July 2024
Reviewed: 28 June 2024
Chris
CanadaBreakfast was adequate, needed more whole grain breads.
Great location, staff was friendly and helpful
Stayed in May 2024
Reviewed: 23 June 2024
Tiffany
United StatesNothing
The cleanest hotel I’ve ever stayed in. Floor had only a few rooms so it was very quiet. Breakfast was good.
Stayed in June 2024
Reviewed: 22 June 2024
Marcia
United StatesExcellent location. Interesting historical building.
Stayed in June 2024
Reviewed: 12 June 2024
Nicole
United StatesThe rooms were the nicest I’ve ever seen at a Hampton Inn. Clean, comfortable and spacious.
Stayed in June 2024
Reviewed: 10 June 2024
Tammy
United StatesI wish there was a bit more variety for kids to choose from for the daily breakfast. Also, a bigger lounge area for eating since the area fills up quickly.
Location, comfortable beds, breakfast daily, cleanliness of our room, great room service, large bedroom windows, walkable area, & nice staff.
Stayed in June 2024
Reviewed: 4 June 2024
Kimberly
United StatesLady at check in was very rude.
I absolutely love the door man he knows us every time we stay. Rooms are very clean and most of the staff is very friendly. We love the location.
Stayed in May 2024
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