4003 South Loop 289, Lubbock, TX 79423, United States
#22 of 73 hotels in Lubbock
Guests' ChoiceBased on 98 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 19 June 2024
Evelia
United StatesPool it wasn’t clean it had not towels Unfriendly staff, Guess was drinking beer on the pool area around the kids
Price and location
Stayed in June 2024
Reviewed: 2 June 2024
Banot
United StatesIt would have been better if they had adequate food options.
Breakfast was just fine though.
Stayed in June 2024
Reviewed: 8 January 2024
Dave
United StatesLocation sign very hard to see, not lighted.
Quiet rooms.
Stayed in January 2024
Reviewed: 28 October 2023
Tyler
United StatesNice breakfast and the room was very comfortable even with it being very hot outside
Stayed in August 2023
Reviewed: 5 September 2023
Andre
BrazilVery good service
Stayed in September 2023
Reviewed: 31 July 2023
Brittany
United StatesOur soap dispensers were almost empty so my family couldn't all shower up when we got in that night. We just ended up buying personal soap.
Leigh was very informative during check in and her positivity was delightful. Breakfast variety was good and fresh. Beds were comfortable.
Stayed in July 2023
Reviewed: 3 July 2023
Carter
United StatesThat I was charged $30.00 per day from my card and you worked off my money. If it was for incidentals I should have received money back every day from the desk
Adequate room
Stayed in July 2023
Reviewed: 30 March 2023
Candice
United StatesI didn't like that there was only one elevator.
The location was awesome
Stayed in March 2023
Reviewed: 22 March 2023
Jina
United StatesShower needs an upgrade. The water ran in the tub from the faucet the whole time while the shower was being used. The room was rather small - a tight fit for moving around and storing your bags. The thermostat did not work well - we woke up hot in the night. We also heard voices in the hall and the ding of the elevator. Additional sound proofing would be nice - we were there just for one night and really needed a good night's sleep.
Breakfast was fine. Room was clean. Location was convenient and seemed safe.
Stayed in March 2023
Reviewed: 23 January 2023
Angie
United Statesclose to restaurants and stores
Stayed in January 2023
Reviewed: 19 December 2022
Meagan
United Statesthere was a little pile of dried mud in the entrance of the room. it looked like maybe the vacuum wouldn’t pick it up and it had pushed against the wall. it was easy to pick up ourselves, but it was kind of obvious and we were surprised that it was missed/left in a turnover.
close to outback for dinner. cozy bed. easy last minute reservation.
Stayed in December 2022
Reviewed: 19 September 2022
Larita
United StatesFaucet had a drip and it sounded like they might be working on the floor above me.
Clean, comfortable, great linens!
Stayed in September 2022
Reviewed: 20 August 2022
Isabel
United StatesI feel the "fee" reserved on your card should be communicated, in plain sight, when you book. The fee is "hidden" within all the reading content, but no amount is specified. For our stay they held $90, which was later reimbursed. I just feel that should be communicated better when registering to stay at this place.
The hospitality. The breakfast staff was amazing!
Stayed in July 2022
Reviewed: 11 July 2022
Jeanne
United StatesFinishes. Pool closed.
Breakfast was ok. Location ok. Staff was friendly.
Stayed in July 2022
Reviewed: 7 June 2022
Jamen
United StatesThe beds are not comfortable
Stayed in June 2022
Reviewed: 25 May 2022
James
United StatesOnly complaint, but a big one! The clock in the room had not been changed for daylight savings time; which caused us to be late for the event which was the reason for our travel.
Stayed in May 2022
Reviewed: 21 April 2022
Deanna
United Statesmy room, carpet a bit worn.
breakfast good.
Stayed in April 2022
Reviewed: 23 October 2021
Martha
United StatesNothing
Clean & comfortable!’
Stayed in October 2021
Reviewed: 11 October 2021
Charles
United StatesThe staff they were great I didn’t make the morning meal but it did look good, there was a football game in town that weekend I know the rate goes up but I didn’t think it needn’t up as much as it did, to much I think
Stayed in October 2021
Reviewed: 8 August 2021
Danielle
United StatesAtmosphere was dark and dingy, kind of depressing.
WiFi worked great.
Stayed in August 2021
Reviewed: 3 August 2021
Jovanna
United StatesThe pool was closed for renovation. Sure we were allowed to use the one next door at the Fairfield inn but that was too much of an inconvenience, free breakfast! so as good as free goes it was ok
The staff was great! Very friendly and helpful. The location was excellent, I loved that it was walking distance to the lake/park, Walmart, ihop, Applebee’s and other restaurants!
Stayed in August 2021
Reviewed: 23 July 2021
Paul
United StatesFacility look tired
Stayed in July 2021
Reviewed: 22 July 2021
Frank
United StatesOpen pool.
Breakfast was good.
Stayed in July 2021
Reviewed: 25 June 2024
Lemoine
United StatesIt is my fault that I didn't check to see that this was a pet-friendly establishment. Upon our arrival, a small dog across the hall was "yapping" for some time, but stopped before we retired for the evening. Next, after booking our room, a receipt was sent to me for $105,17, at checkout, we were asked to pay$107.02 did not get an explanation for the increase. I booked the room with my credit card, but asked them NOT to charge the room to this card. They did it anyway! System was down at checkout, so my wife gave her debit card information to pay for the room. They NEVER used that information to pay for the room. When I called to inform the hotel of this, the young lady was unable to explain what happened.
The room was clean and spacious.
Stayed in June 2024
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