200 South Payne Stewart Drive, Branson, MO 65616, United States
#29 of 103 hotels in Branson
Guests' ChoiceBased on 128 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
7.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Jeremy
United StatesPrice
Breakfast was good. Staff was great. Rooms were great.
Stayed in May 2024
Reviewed: 22 April 2024
Sarah
United StatesNothing
Clean. Workout room.
Stayed in April 2024
Reviewed: 16 December 2023
Allyson
United StatesOther than the person in the room stomping around everything was great
Stayed in December 2023
Reviewed: 7 December 2023
Lyla
United StatesBreakfast buffet was okay. A water main pipe broke and we were without water for several hours. We were in Branson for our granddaughters wedding. Location was great. Bed was comfortable.
Stayed in December 2023
Reviewed: 28 September 2023
Tina
United StatesThe hotel was pricey. There are a ton of snacks at the front that I think should have no cost on them.... because of the price of the nightly stay. We also asked for the cleaning service every day and we had just one day; we were there 3 nights and 4 days. The cleaning on that day was not much. I was glad to have clean towels, but we had to ask for more tp.
The Breakfast was always GRRREAT! And I loved that the Hotel was just mere MINUTES to everything! The front check in lady was super helpful too. :)
Stayed in September 2023
Reviewed: 20 September 2023
Robin
United StatesNo more free wifi unless you're a Hilton honors member 👎
Great breakfast options and we had the pool all to ourselves.
Stayed in September 2023
Reviewed: 12 September 2023
Jeffrey
United StatesGreat breakfasts and coffee.
Stayed in September 2023
Reviewed: 18 August 2023
Malone
United StatesNo issues
Location. Off of the strip
Stayed in July 2023
Reviewed: 14 August 2023
André
United StatesThar I couldn't stay longer...
Great weekend price for the location. Professional and courteous staff. Plenty of breakfast options. Emelie, the manager on duty, was knowledgeable of her duties and the surrounding area. She was also extremely helpful, not only to myself, but to the employee she was helping train. This will be my go-to hotel for future stays in Branson.
Stayed in August 2023
Reviewed: 27 July 2023
Tonya
United StatesThe location was odd
Everything
Stayed in July 2023
Reviewed: 17 July 2023
Lisa
United StatesConvenient location
Stayed in July 2023
Reviewed: 4 July 2023
Mark
United StatesCould use some more sound proofing, could hear everything in the halls. Water would be hot then flash to cold and then back. I’d say these are common hotel issues though.
Friendly staff and clean facilities.
Stayed in June 2023
Reviewed: 8 June 2023
Loleeta
United StatesI had an issue with my reservation. I booked and confirmed 2 queen beds. Upon arrival the staff said I had a king only. Tried to lay blame on booking.com, then, they also said they had over booked. They offered a roll away bed, which I had to use and sleep on. I am 5ft 11in. I was disappointed in the experience overall because they should have just owned up to their error. I should have received a free room, along with a complimentary stay for a future stay. I will be speaking with cooperate regarding this issue.. Loleeta Ford
The location and hotel was beautiful.
Stayed in June 2023
Reviewed: 4 June 2023
Ashley
United StatesIt was close to shops and only 15 minutes away from attractions.
Stayed in June 2023
Reviewed: 25 May 2023
Fiona
United Kingdomplastic cutlery and paper plates and cups
ability to buy snacks
Stayed in May 2023
Reviewed: 9 May 2023
James
United Statesnot a thing
everything was great
Stayed in May 2023
Reviewed: 25 March 2023
Patty
United Stateseverything was great
roomy, clean and welcoming
Stayed in March 2023
Reviewed: 16 March 2023
Patricia
United StatesNot a thing
Location and great staff
Stayed in March 2023
Reviewed: 16 September 2022
Pattie
United StatesThe location of the hotel was a little further than I thought to Hwy 76. The rooms were clean and the beds were comfortable. Check in was easy. I would stay again
Stayed in September 2022
Reviewed: 6 September 2022
Angela
United StatesThe staff, especially the managers who we spoke with truly needs additional training in customer service. Even though I booked three months prior to my stay, the staff refused to honor my booking through booking.com but rather up charged us. Very unprofessionally handled by what appeared to be a teenage “manager,” and instead of not over charging us by 47 dollars and then say it was because it was Labor Day weekend, a proficient and honorable manager would honor our original booking. Seriously needs a master class on customer service. The Hampton in Branson earned an F in that category.
Excellent location. Breakfast bar was good. Rooms were comfy.
Stayed in September 2022
Reviewed: 27 June 2022
Magdalena
United Statesin door Pool water too cold
Stayed in June 2022
Reviewed: 31 May 2022
Danielle
United StatesVery clean and nice rooms. Friendly staff and good breakfast.
Stayed in May 2022
Reviewed: 22 May 2022
Roger
United StatesLocation
Good breakfast. Location was a little out of way but quiet.
Stayed in May 2022
Reviewed: 25 April 2022
Cassandra
United StatesIt was quiet and relaxing. The staff were very friendly.
Stayed in April 2022
Orillia, Canada
Binzenbach, Germany
Sargans, Switzerland
Cheyenne, USA
Cuevas del Becerro, Spain
Mount Ābu, India
Murau, Austria
Sisophon , Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content