201 Woods Park Drive , New Hartford, NY 13323, United States
#2 of 2 hotels in New Hartford
Guests' ChoiceBased on 115 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.6
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Custom
United StatesI like everything about it
Food the room
Stayed in March 2024
Reviewed: 11 May 2024
Bernard
United StatesPool was cloudy. Halls and outside was noisy until almost 11. Hotel doesn't take cash???
A lot of different foods. Hot foods were just ok. Bed and room were great. Lemon water and coffee were always available which was great
Stayed in May 2024
Reviewed: 23 April 2024
Anne
United StatesIt was a little noisy. For some reason we could hear the steps people would make whether they were above us or in the hall.
The location was great, the staff were very friendly and the room was clean.
Stayed in April 2024
Reviewed: 12 April 2024
Carol
United StatesVery clean, nice grounds, breakfast buffet had good variety.
Stayed in April 2024
Reviewed: 10 April 2024
Giuseppe
ItalyRoom cleaned only every other day!
Good breakfast
Stayed in April 2024
Reviewed: 1 April 2024
Brian
United StatesThe bed was sooooo stiff
Everything was great!!
Stayed in March 2024
Reviewed: 28 September 2023
Jennifer
United StatesNothing
Clean, friendly staff and great breakfast and very nice breakfast attendant
Stayed in September 2023
Reviewed: 5 September 2023
Sharon
United StatesBooking . com I can NEVER get my final reciept after the fact so I can be reimbursed.
The hotel was great
Stayed in August 2023
Reviewed: 2 September 2023
Katleen
United StatesThe staff was very friendly and accommodating. The bed was so comfortable and the room was clean.
Stayed in September 2023
Reviewed: 14 August 2023
Gregory
United StatesBe able to provide a newspaper.
Quiet and rural setting was nice. Dog friendly. Excellent breakfast. Very clean. Great parking. Easy access to highways.
Stayed in August 2023
Reviewed: 21 June 2023
Oksana
United StatesThe breakfasts were great 👍
Stayed in June 2023
Reviewed: 19 June 2023
Spearing
United StatesThe Breakfast was very good. I enjoyed the oatmeal and egss.
Stayed in June 2023
Reviewed: 19 April 2023
Janet
CanadaDecor is dated
Good selection at breakfast Enjoyed the patio and fire table Close to shopping, restaurants
Stayed in April 2023
Reviewed: 14 April 2023
Harpezm
United StatesNo complaints at all, the only bad part of our stay was not wanting to leave!
The hotel was amazing, SPOTLESSLY CLEAN huge rooms, great variety for breakfast, both the breakfast area and the pool lead to the patio with tables and chairs as well as a firepit with Adirondack chairs they turn on at night. Every single employee was super friendly. We had 3 rooms (3 moms and 7 kids) we asked to be close together and if possible over a common area since we had all the little feet. They put us all together over the lobby. This has been the best hotel stay I've ever had. Literally zero complaints, we will absolutely be returning!
Stayed in April 2023
Reviewed: 31 March 2023
Caroline
United StatesVery noisy neighbors one evening (a hickey team). But that’s not the hotel’s fault. That could happen at any hotel.
The hotel is clean and the beds are super comfortable. The breakfast buffet is very nice. The staff at this location was exceptional! Very accommodating and super kind.
Stayed in March 2023
Reviewed: 11 March 2023
Sanjeev
United StatesBreakfast - more options The staff was excellent.
Location was good Breakfast was OK
Stayed in March 2023
Reviewed: 23 December 2022
Andrew
United KingdomThat we weren't there long enough to really use the facilities.
Big rooms,great shower,good WiFi . Staff were very exceptional.
Stayed in December 2022
Reviewed: 28 November 2022
Marty
United StatesCoordination with booking.com. We reserved 2 rooms and they only had us down for one.
basic. The food was what you would expect in a low cost hotel.
Stayed in November 2022
Reviewed: 21 November 2022
Lisa
United StatesCarpet was not vacuumed, pet food on it from previous patrons, no maid service at all checked in Thursday out Sunday. garbage over flowing no linen change
nice, comfortable, friendly staff
Stayed in November 2022
Reviewed: 23 September 2022
Barbara
CanadaBreakfast was very good.
Stayed in August 2022
Reviewed: 1 September 2022
David
United Statesroom was great.
Stayed in August 2022
Reviewed: 2 August 2022
Robert
United Statesit was a little farther from the highway than I realized
it was a nice facility
Stayed in August 2022
Reviewed: 27 June 2022
Erika
United StatesI was offered cleaning the next day. I left a few hours and told the concierge that I'll be leaving for a few hours and would like the room cleaned and refresh. They told me no problem. Upon my return all i noticed the only change the towels. They didn't do the bed or cleared the garbage. It looked disgusting. Other than that everything else was fine.
Loved the hotel staff
Stayed in June 2022
Reviewed: 26 June 2022
Donna
United Statesnothing
convenient to our activities and setting. feeling of being out in the country
Stayed in June 2022
Rzeszów, Poland
Poděbrady, Czech Republic
Pattaya South, Thailand
Xi'an, China
Annbank, UK
Zakopane, Poland
Seogwipo, South Korea
Masham, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content