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Reviews of Hampton Inn Akron-Fairlawn 3 stars

80 Springside Drive, Montrose, OH 44333, United States

#2 of 5 hotels in Montrose

Guests' Choice

Review score

Based on 96 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 5 June 2024

    7.0
    Adequate
    • Leisure trip
    • Couple
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 4 nights

    4 day stay - room not cleaned everyday. Was told when leaving that on multi night stay, room only cleaned every other day unless requested. Should have been advised when checking in. Needs a bit of updating.

    Good location and breakfast.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    9.0
    I staybher monthly because it just is a good place to stay
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Consistently good, clean and good breakfast

    Stayed in May 2024

  • Reviewed: 10 April 2024

    9.0
    Clean and easily accessible from the freeway. There are plenty of restaurants nearby.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place is fine it’s not the fanciest but it is fine

    Clean and easily accessible

    Stayed in March 2024

  • Reviewed: 2 January 2024

    9.0
    Fun and comforting
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool wasn’t clean enough when it was time to swim. I also had an incident with the people next door playing their music too loud but that’s something to expect on New Year’s Eve!

    The staff were friendly. It was close to restaurants and gas stations. I also liked how it wasn’t too expensive. Very clean hotel room.

    Stayed in January 2024

  • Reviewed: 19 December 2023

    8.0
    This is a nice no frills good place to stay. I will go back
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could use some air freshener in common area

    Not super fancy but checked all the boxes for me. I will return

    Stayed in December 2023

  • Reviewed: 25 October 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good Location was right by the interstate Beds were comfortable Quiet

    Stayed in October 2023

  • Reviewed: 12 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room did smell like cigarettes the entire stay. Also, the breakfast was out of things both mornings, even when it wasn't very busy: like coffee, fruit, water. Also, the staff didn't seem to be around very much to ask for help.

    Location was good, our room was spacious.

    Stayed in September 2023

  • Reviewed: 16 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Front desk staff were great. The person manning the morning breakfast. Walked in at 9:59 and was told breakfast ended at 10:00 and we could not grab and go. sad, as the Food was still out and we were not asking for her to go find things. But she a schedule to keep and a Manager watching her and we need to leave so she can clean up. Sad for a Sunday morning. She needs to get some proper training on dealing with people.

    It’s a HAMPTON INN. It was close to highway, when we needed to stop for the day.

    Stayed in August 2023

  • Reviewed: 21 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean lots of amenities and great crew doing breakfast. They were the friendliest I’ve met in a while

    Stayed in July 2023

  • Reviewed: 6 September 2022

    9.0
    Overall it was a nice hotel and I would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I was disappointed that the room didn’t have a microwave. The breakfast could’ve been better.

    The room was very clean and the bed was comfortable.

    Stayed in September 2022

  • Reviewed: 26 August 2022

    8.0
    Satisfied our needs
    • Leisure trip
    • Couple
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 1 night

    No drawers for clothes in the room, no night stand drawers. Maybe another set up elevators would be more convenient. The breakfast was not hot enough and not fresh to our taste. Would have preferred bacon or sausage gravy and biscuit.

    Comfortable bed, clean room. Staff was pleasant.

    Stayed in August 2022

  • Reviewed: 20 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There was no safe in the room. When I checked in, nobody was at the desk. I waited almost 15 mins before someone showed up. This is not the fault of the staff - it is the fault of the management to not have enough people working there.

    Location good, free breakfast was fine, no concerns - plenty of simple choices

    Stayed in July 2022

  • Reviewed: 7 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Great weekend, WE saw Grandson Graduate HS!

    Stayed in June 2022

  • Reviewed: 1 June 2022

    9.0
    Will be staying here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Can't think of anything negative to say.

    Breakfast was great! Alot of variety. Hotel was super close to highway. Mike at the front desk who works 3rd shift was super helpful, friendly and accommodating. Very much appreciated his great customer service. The free water at check-in was a nice touch!

    Stayed in May 2022

  • Reviewed: 31 May 2022

    7.0
    good value. good location. needs some fine tuning
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    pool was out of service no stationary bike in exercise room

    location shower in room excellent

    Stayed in May 2022

  • Reviewed: 9 May 2022

    8.0
    Overall visit was very nice.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Water in the shower took about 35 to 40 minutes to drain.

    Breakfast was good. It included pastry, cereal (hot & cold), yogurt, eggs, French toast sticks, juice, coffee, etc. Smoked sausage pieces were interesting.

    Stayed in May 2022

  • Reviewed: 26 February 2022

    8.0
    it was ok and we would stay there again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    internet was poor and spotty. bed were not comfy with heavy blankets

    location was great, right off the expressway. decent breakfast and variety

    Stayed in February 2022

  • Reviewed: 12 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was inside but cold, not very enjoyable. We were in room 307, the heater/AC was loud, you could hear water running when drawn from rooms next door.

    It was easy access, restaurants were plenty and you could walk to them, gas was close. Breakfast was good, plenty was offered, it was clean and well taken care of.

    Stayed in September 2021

  • Reviewed: 3 August 2021

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Charged for 2 nights, only gave me room for one. Had to stop for emergency and tried to check in very early next day, they rented the room. Did not honor my request for 1st floor handicap room. Room was on 2nd floor

    Stayed in August 2021

  • Reviewed: 1 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location. Staff.

    Stayed in August 2021

  • Reviewed: 24 May 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Great breakfast

    Stayed in May 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    n/a

    Friendly quick service at the front desk. Inviting lobby area with tea and coffee available. First impression of our room was that it smelled so clean and it was clean. Comfortable beds. Shower head had a strong steady flow. Would definitely stay again. 😊

    Stayed in April 2024

  • Reviewed: 31 December 2023

    5.0
    OK, but not great.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Bathroom cleanliness borderline - dirt buildup in corners. Silicone grout deteriorating.

    Middling breakfast. Limited selection, ingredient quality.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    This particular Hampton Inn did not live up to my expectations of a Hampton Inn - I have been staying at HI for 20+ years. The hotel was outdated. There was no hot water initially - you had to run the water for 10 minutes. The breakfast was mediocre at best - nothing like my past experience has been with breakfasts at HI. I stayed for 5 minutes and could not get my room cleaned. I tried to get clean towels one day from the housekeeper and she told me she didn't have any extra towels. The mattresses on the bed were old and saggy.

    Staff very friendly and tried to be accommodating, given some of the issues we had and their limitations.

    Stayed in December 2023

Showing 1 – 25

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