Pool is a little small and only open till 8

location cleanses and Morden facility

Stayed in September 2024

No milk for coffee and only two paper cups. No mugs or glasses for your drinks, only dentures😂

Spacious room, comfortable king bed, clean bathroom, soft towels, great hotel happy hour activities, great location, close to beach, main shopping strip

Stayed in August 2024

Try avoid giving rooms overlooking the car park to families because car alarms go off and the kids wake up. Nightmare to get them back to sleep :(

Beautiful pool and location, movie night for kids. Offered us a room to chill after check out and showers because our flight was late in the evening. Our son was able to watch a bit of TV but also we had access to the pool too. Very friendly staff.

Stayed in August 2024

The whole atmosphere was amazing. My wife loved this place.

Stayed in September 2024

Great location and very clean.

Stayed in September 2024

Everything!

Stayed in September 2024

Quiet/Clean

Stayed in September 2024

The only minor drawback was that we could not charge our meals at the hotel restaurant to our room. We always had to pay directly at the restaurant. So it is important to remember to take your credit card with you.

Excellent location. Very modern and clean hotel with friendly staff located just a few meters from the ocean. We had a room on the 18th floor with a direct ocean view, so we enjoyed watching the sunset over the ocean while sitting on the balcony. We were also able to enjoy live Hawaiian music every night from the sister hotel Halekulani across the street. There is a very good restaurant on site so the food was excellent. There are also really good restaurants in the sister hotel Halekulani and we were able to charge everything to the room from there as well. It was also no problem to extend our stay on the day of check out as our flight was at 9pm. Overall one of the best experiences we had on our travels. Highly recommended.

Stayed in August 2024

The parking garage should have a 'car counter' so guests do not waste time circling the garage when there are no parking spaces available and can opt immediately for valet parking.

The hotel is located in a cul-de-sac which helped tremendously with the tourists' noise. It was quiet and luxurious and quite enjoyable!

Stayed in September 2024

- The bathroom was a little small for our preference, but it was still nice. - Although there is a bakery onsite, (on the street near the lobby), the onsite restaurant Umi is fine dining and very expensive. It would be good to have a more affordable dining option onsite. - Install a normal toilet. The one that is there is way too bulky for the space.

- This hotel had a great check in experience. The lady who served us was thorough, friendly and provided us with a map and helpful information on what’s happening at the hotel (there’s daily free activities) and the good spots in the surrounding area. - Our room wasn’t ready when we arrived but they held our luggage for us. - The hotel has no resort fees which is definitely a plus in Honolulu! - It is closeby the main area of the strip and the surrounding area has plenty of shops and places to eat. It is halfway between the different beaches on the strip (which makes it easier to explore either end). - Everything was so clean! - Daily room servicing. - The room is decorated in a modern, beachy way. It had a small two person table / chairs to sit at. It wasn’t very noisy staying here despite being central. We were on the 22nd floor and had gorgeous mountain views. The room was spacious enough for two people. The room has a small juliette balcony (no furniture). - Loved the electric blinds (block out and sheer) and lighting panel on one side of the bed. - If you are taking a tour, ie to Kuola Ranch, or a shuttle bus, it departs a short 3min walk away from Aloha Landing Bus Depot. - There’s a self service laundry room which costs 4.50 usd to use the washer & 4.50 usd to use the dryer. Only takes quarters OR you can download an app to pay digitally.

Stayed in September 2024

Would have liked a bar and lounge area in the hotel itself, but if you wanted this you had to go across the road to the parent hotel (Halekulani). A chilled soft drink vending machine would have been useful

Perfect location right at the start of Waikiki. Easy to get about on foot, everything just 2 minutes from hotel. The hotel entrance is at ground level and rooms start on the 8th floor (parking on 2-7) My room had a fantastic lanai (balcony) with 2 loungers as well as 2 chairs and a table, it was about 12ft x 15ft! I had a lovely view of the sea. All other floors that had the sea view only had the normal small balcony. Everything was very clean and staff very friendly. There was a small bar by the pool which is only open till about 6pm. Loved that they provide slippers in the room and also water bottles that you can keep (no charge) and on every floor there is a water fountain to fill them up.

Stayed in August 2024

I don’t recommend the public beach.

My family loves this hotel! The rooms are clean, cozy, and the staff is very friendly. The pool is great, and they offer fun activities like yoga, which my mom especially enjoyed. The bakery is impressive, too.

Stayed in September 2024

Nothing I could think of, everything was delightful.

Very friendly and polite staff, great amenities, great complimentary activities (while we were there, there was a wine degustation event with a piano concert, a movie night on the rooftop terrace, a yoga class and many more) and overall an excellent location. The room we stayed in was well organized, very clean and yes, the Japanese toilet was a highlight as well :)

Stayed in September 2024

Na

Extremely clean which is top on my list, staff was friendly. Nice facilities, nice pool.

Stayed in September 2024

The room is much smaller than we expected

the location is fantastic and the staff are friendly

Stayed in September 2024

I wouldn’t say ‘didn’t like’, but the only thing to be aware of is that the closest beach access is a small beach and the tide can be a bit much for smaller children. But Main beach is only a 10min walk away!

The hotel was beautiful. I don’t remember seeing anything that wasn’t clean or needed maintenance. All staff is super friendly. Calls to reception were answered promptly. They offer a free activity for guests each day of the week which was really enjoyed by my daughter. The pool is area is really nice and clean with a nice pool bar. Free sun beds and towels. There are cabana’s you can rent for $75 minimum spend, but honestly the free lounges are just as nice. The pool doesn’t go any deeper than 1.2m which is good when travelling with kids. Very close to the Royal Hawaiian Center which offers plenty of shopping opportunities and food options. You can grab a free towel bag for beach visits.

Stayed in September 2024

The pool was not heated and very windy on the upper level.

The hotel was beautiful, the rooms exceeded our expectations in terms of amenities (toto washlet, complimentary water bottle, beautiful refrigerator, all electronic controls including window sheers and blackout curtains) and very comfortable beds. In addition the staff was extremely helpful, the facilities spotless, a level that included a garden, pool, hospitality suite with ATM and office features. The lobby was filled with comfortable furniture to wait for our departure. A fabulous bakery with great coffee and breakfast items was adjacent to the hotel. All in all exceeded our expectations relative to the price we paid and top notch for any price.

Stayed in August 2024

The pool doesn't have such shade, and looks a bit concrete jungle.

Great location, rooms were clean and with a great sea view. Staff are great.

Stayed in July 2024

Limited room size and the TV is not configured with Netflix/YouTube. No espresso coffee machine.

The location is excellent, the view is super. Staffs are all very friendly and helpful. AC is silent and efficient. Shampoo/Conditioner works well for repairing the hair after swimming in seas.

Stayed in August 2024

That there was not an affordable restaurant in the building for 1 or 2 of every day meals. The sister hotel across the street had restaurants but they were too expensive for “regular” meals.

Beautiful, very clean, comfortable and secure. Beach access directly across the street. Superb location!

Stayed in August 2024

Great location and all the staff were exceptional

Stayed in August 2024

Was very expensive and needs a casual coffee shop or similar Only one chair in room which meant one of us had to sit uncomfortably on the bed.

View, location, friendliness of all staff

Stayed in August 2024

The bakery next door was excellent and open from 6.30 am. Close to everything.

Stayed in August 2024

Location difficult to get in and out of

Loved all of the modern conveniences - blinds, lighting, Toto washlettes, water dispensers, outlets ...

Stayed in August 2024