202 Emert Street, Pigeon Forge, TN 37863, United States
#342 of 462 hotels in Pigeon Forge
Guests' ChoiceBased on 2365 hotel reviews
7.0Cleanliness
7.4
Comfort
7.4
Location
8.5
Facilities
7.2
Staff
7.9
Value for money
7.6
Free WiFi
7.3
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End of dialog contentReviewed: 24 June 2024
Landon
United StatesSmall room and little out of date, uncomfortable beds
Affordable and location
Stayed in June 2024
Reviewed: 24 June 2024
Dan
United StatesI was very disappointed in the fact when I arrived to check in they told me that booking.com must have over booked the room that I wanted. I wanted the first floor king and they said it was not available. They did put me on the second floor two beds. They blame booking.com for this mistake
Very close to everything. Good location
Stayed in June 2024
Reviewed: 22 June 2024
Michael
United StatesBreakfast.
No breakfast.good location.
Stayed in June 2024
Reviewed: 21 June 2024
Debra
United StatesWe didn't have enough towels in our room for the number of people we booked. To
Location
Stayed in June 2024
Reviewed: 10 June 2024
Glenda
United StatesIt was very slow process checking in. The lady was nice but couldn’t hardly understand what she was saying.
The location
Stayed in June 2024
Reviewed: 10 June 2024
Reyes
United StatesHad gnats all in our room and bathroom was a little dirty.
Close to everything.
Stayed in June 2024
Reviewed: 10 June 2024
Garrett
United StatesRooms were ok, bed is way to hard. A few questionable stains on the door facing and floor but no bugs that we could see
Location is great.
Stayed in June 2024
Reviewed: 5 June 2024
Martinez
United StatesI'm a handicap person and while trying to get in the bathroom. I had a hard time getting my walker in the door frame. And the bath tub was super narrow. There were no safety rails in there. It was super hard to move around in there. The hotel expects the rooms not to get damaged but you can easily slip on the shower curtain if you make one bad move
I liked the hotel and the room was nice n clean and the front desk staff was nice
Stayed in June 2024
Reviewed: 3 June 2024
Delisa
United StatesNothing
The staff was phenomenal
Stayed in June 2024
Reviewed: 28 May 2024
Timothy
United StatesRoom was a little small
Location
Stayed in May 2024
Reviewed: 28 May 2024
Andrew
United StatesThe AC
In the middle of everything, basically can walk where you want
Stayed in May 2024
Reviewed: 27 May 2024
Jennifer
United StatesThe beds were very hard and there was a lot of noise from kids running up and down the halls.
The front desk lady was wonderful. The room was clean.
Stayed in May 2024
Reviewed: 18 May 2024
Heather
United StatesThis is a all shower hotel. No bathtub in any rooms. Indoor pool area disgusting. Complained about rusted chairs with chunks of rust on the floor by hot tub. The inside of a blown out diaper on pool room floor. Hot tub jets blow up and out of water, not relaxing or massaging at all. There is lots of room for improvement in this hotel.
Hotel is in a good location, just off the parkway. Outdoor pool is heated and nice to get in.
Stayed in May 2024
Reviewed: 16 May 2024
Rebecca
United StatesInside was worn, only one small elevator.
Location was great, outside appeared clean, friendly staff.
Stayed in May 2024
Reviewed: 5 May 2024
Sandra
United StatesThe receptionist is wonderful. She always greets us with a smile and is very polite.
Stayed in May 2024
Reviewed: 29 April 2024
Chris
United StatesLocation.
Stayed in April 2024
Reviewed: 22 April 2024
Savannah
United StatesThe staff wasn’t super friendly or welcoming!
Location was great! Very affordable! Clean!
Stayed in April 2024
Reviewed: 20 April 2024
Terry
United StatesFront desk lady always smile
Stayed in March 2024
Reviewed: 20 April 2024
Darren
United StatesLocation
Stayed in March 2024
Reviewed: 20 April 2024
Josh
United StatesElevator sounded like it could break any minute.
Close to all the attractions, can walk 15ft to the McDonald’s ! beds are very comfortable. Pool did not seem to be open yet, but that was okay. Shower was hot , and the room seemed to be clean.
Stayed in April 2024
Reviewed: 10 April 2024
Wendy
United Statesdidn’t have breakfast
location
Stayed in April 2024
Reviewed: 7 April 2024
Sarah
United Statesa bit larger room and more than two towels.
no breakfast on site. very small room. no table , however we liked the upholstered window seat
Stayed in April 2024
Reviewed: 6 April 2024
Cole
United StatesThe bed and pillows were not comfortable at all. The outside screens on most of the ground floor windows were loose or laying on the ground. This is my second time staying here and the screens were the same before.
The location was in a great area.
Stayed in April 2024
Reviewed: 4 April 2024
Hobbs
United StatesBathrooms are incredibly small. Noise level from the occupants on the floor above was pretty loud at times.
Stayed in April 2024
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