Nothing it’s paradise!

Well maintained, clean pools. Access to the beach. Employees were very helpful and nice!

Stayed in June 2024

cost of everything

pool and room

Stayed in May 2024

Very small hotel rooms

The pools are amazing and open 24 hours

Stayed in June 2024

Enjoyed everything

Excellent

Stayed in May 2024

Expensive ++

Amazing grounds and kindness.

Stayed in April 2024

Well kept, clean, friendly staff, amazing location and amenities for the whole family.

Stayed in April 2024

Prices were very high, dining and food options were limited. After 5 pm no pool side dining or locations for people to gather for informal meals. Cost for everything....

Extremely family friendly, fun pool: slide, lazy river, walking trails, ocean

Stayed in April 2024

Incredibly expensive to me - most I’ve ever paid for a hotel room

Architecture, layout of pools, service

Stayed in March 2024

Breakfast was not good. They charge $52 per person ( Four Seasons hotel Pricing) but the food quality was not there and should be priced closer to $34 to be fair. Charging a family of four $200 every day for breakfast is a crime. We needed up going elsewhere even though on vacation you’d much rather stay at the hotel. Also having to carry your own umbrellas and beach chairs to the beach was crazy especially when you’re paying close to $1k a night for your stay. They should at least have the recreation desk set close to the beach. You have to walk to the center of pool area, talk to a grumpy lady who literally acted like she could care less about anyone there and awkwardly ask for chairs and your sun umbrella then carry it in the heat with your towels and waters ten min and set up your own umbrella in the sand. That seems like something the resort could do better for people and would improve the experience.

The property is in a beautiful location. Lots of space and you never feel crowded by people. The rooms are clean and comfortable. We really enjoyed the ocean view rooms. We would definitely return.

Stayed in March 2024

Great location, activities for all age groups, helpful.

Stayed in January 2024

Food could be improved, we ate at every restaurant and although the food is good, it could be much better.

The property and location are incredible! The pool is worth it alone. Food options are solid.

Stayed in November 2023

No music at the pools or most days in the lobby. Very quiet

Beautiful, clean, friendly staff

Stayed in October 2023

Love the charging bands rather than room keys. So easy and never took it off! Great toilet with many amenities. Digital TV was excellent! Pool was fantastic! Nice restaurants. Local Hiking trails were awesome!

Stayed in October 2023

A little over priced for the property.

The grounds are beautiful.

Stayed in October 2023

Very clean and good location

Stayed in September 2023

way more expensive once they charge you a service fee and then all the taxes on top, very big hotel, flair of restaurants could be better

great location, beach and pool, room is large and well serviced, good options to pick up food, parking included

Stayed in October 2023

Very pricy

Great facility and staff

Stayed in October 2023

Nothing, everything was great.

Everything thing was top notch. No complaints at all. We’ll definitely stay there again.

Stayed in October 2023

The only mark against this place for me was the gym. It was still an above average gym for a hotel / resort, but considering the cost I think this would an area to work on and improve. The rooms could be slightly more modern for the price, but that's nitpicking.

This was my favorite place to stay during my three weeks in Hawaii. The staff was excellent. The early check in was very much appreciated! The rooms were nice and very clean, although could possibly use an update. The bed & pillows were very comfortable. The pool was excellent, and so were the restaurants I visited. I appreciated the separate parking lot for guests that didn't want to pay $50 per day for valet.

Stayed in October 2023

Our shower leaked terribly. The cost of all the things in the hotel was very high

The location was excellent, our view from our lanai was great

Stayed in August 2023

Hotel corridors and rooms felt tired, especially for the price!

Lovely grounds, great selection of pools and a fab location.

Stayed in August 2023

The service.

The landscaped gardens and plants.

Stayed in August 2023

I Felt Like having MORE Hawaiian Music throughouth the Lobby, Hallways, & Pool Could have GREATLY helped the already beautiful environment.

Stayed in July 2023

Everything in the Resort is fantastic. I enjoyed swimming in the 24-hour learning pool every day. I loved all the hospitality and service from the hotel, especially 'Learning Hawaiian language'. I had a 30 minute Hawaiian language class with my partner. I learned how to read them and the beauty of the language, which was super helpful to understand Hawai'i for the rest of the trip. I highly recommend their Pad Thai at TidePool, one of the hotel restaurants, which was the best one in my life, better than anything I had in Thailand. Also the Hyatt made it possible for a friend to pay for our stay in advance as a wedding gift, unlike for example the Marriott hotel in Honolulu, which was completely rude and unhelpful about this.

Stayed in July 2023