311 Old Santa Fe Trail, Santa Fe, NM 87501, United States
#17 of 43 hotels in Santa Fe
Guests' ChoiceBased on 1559 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.3
Staff
8.9
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 28 September 2024
Megan
United StatesDark, ugly room with an inconvenient layout. Lack of electrical outlets. Unappetizing breakfast.
The pool is great. Good location for walking everywhere. Comfortable bed. Spacious. Easy parking. Good restaurant and pizza place next door.
Stayed in September 2024
Reviewed: 26 September 2024
Sarah
United StatesI didn't like that we had to pay 10.00 to park. That seemed unnecessary--parking isn't that hard in Santa Fe. They offered breakfast at a new restaurant that was owned by a separate company--so you had to pay 8.50 but it looked like every free breakfast a person would get at any chain motel. My advice is to come to an arrangement with the restaurant themselves and offer it to the patrons for free. Also, if you have a heavy bag and are on the second floor, you have to lug it up yourself because it's a motor lodge setup. Not a problem for me, but it might be for someone.
This hotel is in a very good location for bopping around Santa Fe's Plaza and beyond. It was super clean and the beds and pillows were extremely comfortable. The shower was nice and I liked being on the second floor. Also, the room was a great value for September in Santa Fe.
Stayed in September 2024
Reviewed: 24 September 2024
Marsha
United StatesLocation, friendly and helpful staff, quiet, thoughtful amenities
Stayed in September 2024
Reviewed: 23 September 2024
Kristi
United StatesJust dated facility.
Loved the location - easy to walk to downtown.
Stayed in August 2024
Reviewed: 18 September 2024
David
United StatesThis is definitely a no-frills hotel. It actually doesn't bother me at all, but if you're looking for the extras like spa, hot tub, etc., this is not the place for you. The bathrooms in the lobby could use a little help, too.
This place is an excellent value for the location! Easy walking distance to downtown. Most of the rooms have been recently renovated, and everything is in good shape. The pool was just fine, too.
Stayed in August 2024
Reviewed: 16 September 2024
Judy
United StatesExpensive
Location close to historical area of Santa Fe
Stayed in September 2024
Reviewed: 16 September 2024
Linda
United StatesWalking distance to downtown plaza
Stayed in September 2024
Reviewed: 13 September 2024
Rebecca
United StatesI loved the flowers on the balcony It was clean, comfortable perfect location.
Stayed in September 2024
Reviewed: 13 September 2024
Dean
United StatesThey had to move us upon arrival because the refrigerator wasn’t working and smelled really bad! There are no outlets in the bathroom and they didn’t provide extension cords so one could use a hair dryer, shaver, or water pick by the sink. The rooms should either be upgraded with proper electrical, or should be provided extension cords.
The location was excellent. Close to downtown. The room was clean. The flowers around the balcony were simply beautiful! Good parking. Friendly staff.
Stayed in September 2024
Reviewed: 11 September 2024
Liza
United StatesThe ice machine was in the office. This was my only complaint, and I am being nitpicky about it.
The room was nice and clean. Location was great!
Stayed in July 2024
Reviewed: 7 September 2024
Carol
United StatesNothing
Older, but in great shape. Excellent location for walking around the Plaza, shops, museums and restaurants.
Stayed in September 2024
Reviewed: 7 September 2024
Jordan
United StatesStaff was ok. Facility was in need of maintenance
Location
Stayed in September 2024
Reviewed: 30 August 2024
Tom
United StatesChain at front of parking lot difficult to see
Location and seemed well managed
Stayed in August 2024
Reviewed: 6 August 2024
Kurt
United StatesGreat location
Stayed in August 2024
Reviewed: 5 August 2024
Julie
United StatesThe bed was too hard, I didn’t sleep well on it. The rooms are a bit small. We were told that free breakfast came with the room but the property blamed this on Booking.com and wouldn’t honor it.
The location was amazing! They had an awesome cleaning staff and daily housekeeping. They kept the noise down, pretty quiet property although the walls were a bit thin.
Stayed in August 2024
Reviewed: 31 July 2024
Jennifer
United StatesThe shower floor was very slippery and the shower door didn't stay shut because it was on a slant
Very close to the plaza. Very quaint and not too big
Stayed in July 2024
Reviewed: 27 July 2024
Donna
United StatesRestaurants and Shops were within walking distance of the Hotel. Rooms were very clean, and beds were very comfortable.
Stayed in July 2024
Reviewed: 27 July 2024
Maria
United Statesthe address you have sends you to a different hotel
Stayed in July 2024
Reviewed: 26 July 2024
Gail
United StatesSmall room Toilet kept getting clogged Restuarant wasn't always available for breakfast. Smell in lobby
Convenient location. Kuerig in room Friendly staff
Stayed in July 2024
Reviewed: 26 July 2024
Monika
United StatesPrice was on the high side for the quality of the room compared to hotels in other areas. Room service forgot to clean our room one day.
Great location in close proximity to the plaza. Nice pool and comfortable parking.
Stayed in July 2024
Reviewed: 24 July 2024
Shirley
United StatesReally low water flow
Great location
Stayed in July 2024
Reviewed: 19 July 2024
Amador
United StatesNeed more bars of soap. Get rid of the ironing board and iron. Need towel racks near the sink.
Love the location and the parking.
Stayed in July 2024
Reviewed: 17 July 2024
Stephen
United StatesA bit dated
Excellent location
Stayed in July 2024
Reviewed: 16 July 2024
Kris
United StatesProper breakfast area.
The location.
Stayed in June 2024
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