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  5. Reviews of El Sendero Inn, Ascend Hotel Collection

Reviews of El Sendero Inn, Ascend Hotel Collection 3 stars

311 Old Santa Fe Trail, Santa Fe, NM 87501, United States

#19 of 44 hotels in Santa Fe

Guests' Choice

Review score

Based on 1589 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 23 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location was excellent! Walking distance to all the things on our list. Museums, shopping and restaurants.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    No electricity due to black out. The staff did not suggest what to do where to go until the electricity came back on. Dissappointed.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Great location, comfortable stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    We had to pay for parking, which was the only hotel to charge on our 8 night road trip. However, with it being close to downtown we were able to walk and avoid paying for parking when we went out to eat or to sightsee - so overall it probably would have cost us the same.

    The location was really good. We were able to walk a few blocks to get to attactions in the historic downtown area. The rooms were clean. They had a nice clean and attractive property.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Comfortable, Clean, Friendly, Good Value
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location, good value for money

    Stayed in May 2024

  • Reviewed: 15 June 2024

    9.0
    Location, comfort, and great staff; we’ll be back!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. This is a bit awkward, but the only thing I ‘d suggest is including a toilet brush in the bathroom.

    It was a very comfortable motel in a great location. The staff were all very helpful and informative. And it offered good value for money.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    The hotel is very convenient and the beds were very comfortable. The lighting was nice. The bathroom
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lady with black hair at front desk was not nice. She was actually quite rude. Your restaurant for breakfast was a big miss. My daughter and son-in-law went to get breakfast there and we shocked that it was Chinese food. They were too shy to tell them no thank you.

    My daughter and son-in-law had breakfast at the restaurant not knowing it was Chinese food. It was not appetizing at all and they thought I would be more of a breakfast menu. Very disappointing. Also, there was a lady at the front desk that was not friendly at all, and we checked in, even though we tried to be friendly with her. Rethink her as a front desk Representation of your hotel

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It would be nice to have chairs so you could sit outside your room to relax. I hate sitting on beds in a hotel room and often look for a nice place to drink my coffee in the morning or to have my cocktail at night.

    Clean, bed was very comfortable, great location for plaza, loved the Keurig coffee maker in room...usually the in room coffee is undrinkable.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Great location and friendly staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lots of lights on top of building needed to be repaired. Adult daughter didn’t like barn door on bathroom since sharing with dad and stepmom.

    Easy location to downtown and parking was allowed to 3pm on check out day

    Stayed in May 2024

  • Reviewed: 10 June 2024

    9.0
    The stay went flawlessly.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing stands out

    The location is excellent and the room was renovated.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was over sold. Should be sold as continental breakfast.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Breakfast inexistant

    Stayed in May 2024

  • Reviewed: 8 June 2024

    9.0
    Great stay
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Good value for money, clean and comfortable. Location perfect to explore the city on foot. Breakfast is simple, but ok. Coffee in each room.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Felt like a motel

    Great location l, comfortable bed

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room AC wasn’t working well

    Location

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very nice clean recently updated room.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The “grab and go” breakfast although better than nothing, wasn’t much.

    Daniel, evening desk clerk was very nice and helpful. The morning desk clerk could learn lessons from him - zero personality, couldn’t even muster a “good morning.”

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights

    The shower, sink, and toilet were all in the same room, rather than having the sink outside of the shower/toilet area. This meant that everyone had to single thread through the facilities, rather than other hotels where 1 person could be showering while another person could shave or wash their face.

    Hotel was close to the square - within walking distance. The room was surprisingly quiet - don't know if this was due to the location or if it is just a quiet town - no racing cars or parties in the parking lot. We were looking for inexpensive accommodations within walking distance of the Governor's palace and this hotel fit the bill.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Relaxing and convenient location added to our trip of closeness with the Plaza! We love Santa Fe!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    Clean and courteous staff all around! Great location, secure and not to pricey. Continental breakfast & coffee a plus! Thanks El Sendero we will be back!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The breakfast had very limited choices.

    I absolutely loved this place! Nice staff and helpful, nearby everything we wanted to visit.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    My stay was very nice.
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 2 nights

    The hotel was in a very good location.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Wonderful experience in Santa Fe
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 3 nights

    A little more substantial breakfast would have been nice but overall good continental breakfast.

    It was a great location and very accommodating. Beds were really comfortable. The restaurant connected to hotel was great!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Too expensive.
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The continental breakfast. Packaged danish and “protein “ bars full of preservatives

    The pool, the sheets, the location

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Pleasant. We would stay again because it’s centrally located to the shopping for souvenirs and religious places.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The parking lot was a little dark.

    Its closeness to the Loretto Chapel and the St. Francis of Assisi Cathedral.

    Stayed in April 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    be careful in the shower, it's slippery. Should have a bar on the wall to hold on to.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Excellent location, convenient car parking, comfortable room.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    very convenient location - 5 minute walk to the historic plaza and presidential palace and other sights in the old town. Just parked the car at the hotel and left it there for our whole visit. $10 per day for car parking was reasonable. room was comfortable and spacious.

    Stayed in May 2024

Showing 1 – 25

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