311 Old Santa Fe Trail, Santa Fe, NM 87501, United States
#19 of 44 hotels in Santa Fe
Guests' ChoiceBased on 1589 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.2
Staff
8.9
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 23 June 2024
Diamond
United StatesLocation was excellent! Walking distance to all the things on our list. Museums, shopping and restaurants.
Stayed in June 2024
Reviewed: 21 June 2024
Stankovic
AustraliaNo electricity due to black out. The staff did not suggest what to do where to go until the electricity came back on. Dissappointed.
Stayed in June 2024
Reviewed: 20 June 2024
Lindsey
United StatesWe had to pay for parking, which was the only hotel to charge on our 8 night road trip. However, with it being close to downtown we were able to walk and avoid paying for parking when we went out to eat or to sightsee - so overall it probably would have cost us the same.
The location was really good. We were able to walk a few blocks to get to attactions in the historic downtown area. The rooms were clean. They had a nice clean and attractive property.
Stayed in June 2024
Reviewed: 20 June 2024
Ruben
United StatesGreat location, good value for money
Stayed in May 2024
Reviewed: 15 June 2024
Stephen
AustraliaNothing really. This is a bit awkward, but the only thing I ‘d suggest is including a toilet brush in the bathroom.
It was a very comfortable motel in a great location. The staff were all very helpful and informative. And it offered good value for money.
Stayed in June 2024
Reviewed: 12 June 2024
Cindy
United StatesLady with black hair at front desk was not nice. She was actually quite rude. Your restaurant for breakfast was a big miss. My daughter and son-in-law went to get breakfast there and we shocked that it was Chinese food. They were too shy to tell them no thank you.
My daughter and son-in-law had breakfast at the restaurant not knowing it was Chinese food. It was not appetizing at all and they thought I would be more of a breakfast menu. Very disappointing. Also, there was a lady at the front desk that was not friendly at all, and we checked in, even though we tried to be friendly with her. Rethink her as a front desk Representation of your hotel
Stayed in June 2024
Reviewed: 11 June 2024
Karen
United StatesIt would be nice to have chairs so you could sit outside your room to relax. I hate sitting on beds in a hotel room and often look for a nice place to drink my coffee in the morning or to have my cocktail at night.
Clean, bed was very comfortable, great location for plaza, loved the Keurig coffee maker in room...usually the in room coffee is undrinkable.
Stayed in June 2024
Reviewed: 10 June 2024
Mcnamara
United StatesLots of lights on top of building needed to be repaired. Adult daughter didn’t like barn door on bathroom since sharing with dad and stepmom.
Easy location to downtown and parking was allowed to 3pm on check out day
Stayed in May 2024
Reviewed: 10 June 2024
Inna
United StatesNothing stands out
The location is excellent and the room was renovated.
Stayed in June 2024
Reviewed: 10 June 2024
Kenneth
United StatesBreakfast was over sold. Should be sold as continental breakfast.
Stayed in June 2024
Reviewed: 8 June 2024
Gaston
FranceBreakfast inexistant
Stayed in May 2024
Reviewed: 8 June 2024
Lea
FranceGood value for money, clean and comfortable. Location perfect to explore the city on foot. Breakfast is simple, but ok. Coffee in each room.
Stayed in June 2024
Reviewed: 8 June 2024
Lauren
United StatesFelt like a motel
Great location l, comfortable bed
Stayed in June 2024
Reviewed: 6 June 2024
Thomas
United StatesRoom AC wasn’t working well
Location
Stayed in June 2024
Reviewed: 2 June 2024
Stephen
United StatesThe “grab and go” breakfast although better than nothing, wasn’t much.
Daniel, evening desk clerk was very nice and helpful. The morning desk clerk could learn lessons from him - zero personality, couldn’t even muster a “good morning.”
Stayed in May 2024
Reviewed: 2 June 2024
John
United StatesThe shower, sink, and toilet were all in the same room, rather than having the sink outside of the shower/toilet area. This meant that everyone had to single thread through the facilities, rather than other hotels where 1 person could be showering while another person could shave or wash their face.
Hotel was close to the square - within walking distance. The room was surprisingly quiet - don't know if this was due to the location or if it is just a quiet town - no racing cars or parties in the parking lot. We were looking for inexpensive accommodations within walking distance of the Governor's palace and this hotel fit the bill.
Stayed in May 2024
Reviewed: 2 June 2024
Richard
United StatesClean and courteous staff all around! Great location, secure and not to pricey. Continental breakfast & coffee a plus! Thanks El Sendero we will be back!
Stayed in May 2024
Reviewed: 26 May 2024
Livia
BelgiumThe breakfast had very limited choices.
I absolutely loved this place! Nice staff and helpful, nearby everything we wanted to visit.
Stayed in May 2024
Reviewed: 26 May 2024
Debbie
United StatesThe hotel was in a very good location.
Stayed in May 2024
Reviewed: 25 May 2024
Robert
United StatesA little more substantial breakfast would have been nice but overall good continental breakfast.
It was a great location and very accommodating. Beds were really comfortable. The restaurant connected to hotel was great!
Stayed in May 2024
Reviewed: 24 May 2024
Katharine
United StatesThe continental breakfast. Packaged danish and “protein “ bars full of preservatives
The pool, the sheets, the location
Stayed in May 2024
Reviewed: 24 May 2024
Sylviaroland
United StatesThe parking lot was a little dark.
Its closeness to the Loretto Chapel and the St. Francis of Assisi Cathedral.
Stayed in April 2024
Reviewed: 24 May 2024
Shelley
United Statesbe careful in the shower, it's slippery. Should have a bar on the wall to hold on to.
Stayed in May 2024
Reviewed: 23 May 2024
Michael
Australiavery convenient location - 5 minute walk to the historic plaza and presidential palace and other sights in the old town. Just parked the car at the hotel and left it there for our whole visit. $10 per day for car parking was reasonable. room was comfortable and spacious.
Stayed in May 2024
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