211 North WW White Road, San Antonio, TX 78219, United States
#233 of 312 hotels in San Antonio
Guests' ChoiceBased on 133 hotel reviews
6.5Cleanliness
7.1
Comfort
7.1
Location
6.7
Facilities
6.9
Staff
7.7
Value for money
7.0
Free WiFi
6.9
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End of dialog contentReviewed: 26 June 2024
Alena
United StatesStaff is welcomed and nice!
It is good for the amount of money that you pay. Nothing extra and nothing less. Good to stay one night!
Stayed in June 2024
Reviewed: 9 June 2024
Candice
United StatesOur room was not cleaned before our arrival, the restroom smelled of urine & the floors were sticky!
Reasonable price and room! Is a bit noisy considering it’s on the highway, but food is close by with a Wendy’s next door!
Stayed in March 2024
Reviewed: 18 March 2024
Amy
United StatesI had requested a room downstairs for my husband who is handicap and staff didn’t reserve the bottom Room we got a top room
It was ok
Stayed in March 2024
Reviewed: 14 March 2024
Aliya
United StatesNot enough variety for breakfast
Friendly staff, good location, Pet friendly
Stayed in March 2024
Reviewed: 6 March 2024
Carmen
United StatesNo lock, roaches, thin walls, tv didn't function well, restroom dirty was not happy that the pictures were not the same as room.
The price was nice... But you got what you paid for
Stayed in February 2024
Reviewed: 28 December 2023
The
United StatesThe door didn't have a safety guard.
Location was buy the highway,and very clean.
Stayed in December 2023
Reviewed: 26 October 2023
Victor
United StatesPrice is good and they are pretty clean
Close to everything
Stayed in September 2023
Reviewed: 9 April 2023
Karina
United StatesOnly downside was there were cockroaches since the first night we stayed here.
It was really comfortable and peaceful. wasn’t to far from river walk and zoo. Like 5 miles away.
Stayed in April 2023
Reviewed: 26 February 2023
Per
SwedenWe got a non-smoking room that someone had snoked in. We also discovered we paid quite a premium over the walk-in rate but this might be the way it works
Friendly staff and good location as we were visiting the AT&T Center
Stayed in February 2023
Reviewed: 14 January 2023
Kevin
United StatesThe thin walls.
The price and the convenience.
Stayed in January 2023
Reviewed: 10 November 2022
Jean
United StatesRoom had a slight smell for part of the stay, did go away eventually with AC running
Staff was friendly and helpful, comfortable room & easy to sleep in, felt safe
Stayed in November 2022
Reviewed: 16 October 2022
Lucia
MexicoI spect a better bathroom , and more clean
They dont havw carpet on the rooms and it seems to be clean
Stayed in October 2022
Reviewed: 8 August 2022
Jessica
United StatesI like the modern furniture as well as having vinyl flooring instead of carpet (easier to clean and doesn’t trap bad smells) but what I and my family loved the most was the cleanliness. Usually lowering your budget means lowering your standards which tends to fall on the sanitary side but that was not the case with this hotel and we are truly grateful and will be using them again.
Stayed in August 2022
Reviewed: 18 July 2022
Katherine
United StatesThe floors needed to be mopped or swiffered, the walls could be wiped down, the area was semi-decent, and there was only one remote.
The pool was really nice and clean, two bed room were spacious, AC was rattling but worked great, and the staff were very nice. Also the pillows were so fluffy!
Stayed in July 2022
Reviewed: 12 July 2022
Sandra
United StatesMy stay was comfortable and pleasant. I was content with the room and amenities. Staff was kind a attentive. The pool I'd hoped to enjoy was unavailable due to a leak. Other than a misunderstanding on checking in I have no complaints.
Stayed in July 2022
Reviewed: 4 April 2022
Mario
United StatesLoud noises from the Main Street. Appliances were extremely loud
The room was clean and up to date. Staff was friendly. Breakfast was convenient.
Stayed in April 2022
Reviewed: 23 June 2024
Jose
United StatesThey didn't accept our IDs or form of payment to check in. They still charge our card.
Nothing hotel charged my girlfriend card but they didn't accept us at the hotel. Employee said hotel reservation had to be under her name.
Stayed in June 2024
Reviewed: 20 May 2024
Nicasio
United StatesThe front desk man did not display any kind of hospitality. He had just argued with another guest about a dirty room. No professionalizom.
The hotel did not meet my handicapped accomodations. The front counter man started making excuses as to why he couldn't provide me in handicap accessible room
Stayed in May 2024
Reviewed: 15 April 2024
Diane
United StatesThere was roaches in the drawer, dirty bathroom floor. The shower knob was opposite, hot side was actually cold and vise versa. The Outlets in the restoom didn’t work. My husband asked for an iron from the front desk, first one didnt work had to make another trip to the office to switch it out.
The price was good for the perfect location. It had us close to where we needed to go. The Room got nice and cold and the bed was comfortable.
Stayed in April 2024
Reviewed: 12 April 2024
Susan
United StatesOur feet and socks were very dirty, the floors had not been cleaned. There was black hair in the tub, on the tub, on the floors and even on the nicely hung towels and washcloths.
The room appeared nice and tidy.
Stayed in April 2024
Reviewed: 8 April 2024
Brissa
United StatesWhen I showed up the lobby was closed after telling them that I was arriving at a certain time. The “owner” or whoever he is was rude and kept telling me that room I booked is a no-smoking room. Like duh? He kept repeating it to me three times like I’m dumb or slow and I don’t even smoke. Plus there was his child in his little office.
Leaving the place.
Stayed in April 2024
Reviewed: 2 April 2024
Kym
AustraliaService, and staff
Plenty of parking
Stayed in March 2024
Reviewed: 18 March 2024
Angelia
United StatesN/a
Very spacious to park and very clean
Stayed in March 2024
Reviewed: 11 March 2024
Miranda
United StatesThe staff was rude, housekeeping would come by and pound on the door until you answered. When you would answer they were rude when asking if we needed towels. (They did not enter the room to clean anything while we were there.)
The rooms were clean.
Stayed in March 2024
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