The bathroom door in our room jammed and I could not get out without it being open from the outside, so someone needs to fix the bathroom door in room 618. Thanks so much.

Stayed in June 2024

Toilet uncomfortable with shift like handle.

Location excellent. Great hotel

Stayed in June 2024

Nothing everything was wonderful

We were unexpectedly upgraded to the top floor and are room was very spacious with kitchen small living room. The bed was extremely comfortable and the view was beautiful in the morning. The staff was very friendly

Stayed in June 2024

Nothing

Friendly staff, big room and great location

Stayed in June 2024

The toilet was awful and took several flushes just to get paper down. The AC unit didn’t circulate well and although the temp was set to 67 at night, we kept waking up hot (maybe it was something about the blankets?) but it was very cold within a few feet of the AC. Parking was $18 per day but reset at midnight, so we ending up paying mid-$20s each day. It also reset each time we entered and left. It would be nice if parking could be paid by the day ($18 and no more) at the desk with a barcode to scan in and out of the garage throughout the stay so that no more than the daily rate would be charged.

The room was a decent size and the beds were comfortable (although a bit small). Location was fantastic; right on King Street with plenty to do within walking distance. The staff were pleasant and helpful. The room had a Smart TV and I was able to cast directly to the TV from some of my phone apps (Netflix, Amazon, etc). There was a mini fridge that we used to keep our bottled waters.

Stayed in June 2024

the hotel is an old landmark hotel and u mainly feel it with the very slow elevators and the small undated bathroom. the drapes in the room need an update as well.. very old decor.

good size room with a comfortable bed. central location with a starbucks at the street level.

Stayed in June 2024

Bathroom was tiny, but given the year it was built- it was cute Parking is insane!!!! When booking, info provided was $20/day.. there’s a parking garage that says $2/hr with max of $18 “per day”.. (new charge when you come and go)..they failed to mention that “per day” means 12hrs, not 24.. valet on site was $40/day but you could come and go as you please

Rich in history.. grand lobby.. free cookies and fruit infused water.. Starbucks attached.. comfortable mattress

Stayed in June 2024

Small bathroom

Location

Stayed in June 2024

Nothing

Loved the location The staff were great and professional

Stayed in June 2024

Two main things detracted from our stay - the elevators are very slow, and packed. Only 2 of 3 were working while we were there and we were crammed in like sardines. The bathroom was also the smallest I’ve ever seen in a hotel. Too small to get dressed in with the door closed after a shower. TINY. And old feeling. The rooms also have a bit of an “old” smell to them.

Great, central location. Close to much of what we wanted to see, very walkable area right across from the park. Room was good sized, bed was comfy.

Stayed in June 2024

It just took 10 to 15 min to warm up the shower

Beautiful. Great location.

Stayed in June 2024

Bathroom was small in our room. We had a King suite.

Here for our 25th anniversary. Perfect location to walk anywhere. Nice inside. Spacious room on corner so could see views of water from both sides. Food at Swamp Fox for breakfast was amazing.

Stayed in May 2024

Great location

Stayed in May 2024

Staff couldn't find my booking and didn't seem to notice the distress this was causing my elderly relatives

Great location with beautiful, charming lobby.

Stayed in May 2024

The room, a superior king bed was spacious and comfortable, but facing a wall. It provided all amenities that added comfort to our stay.

Stayed in May 2024

Elevators don't go down to ground floor.

Stayed in May 2024

See above

One Elevator was out of service for 5 days during holiday week. It took a long time to get down when people were checking out Front desk person was RUDE and did not care to please people No hot water for first 3 days of our visit Would never go back there

Stayed in May 2024

Nothing.

Great location. Comfortable and clean room. Room serviced every day. Old world charm.

Stayed in May 2024

Elevators take minimum 10/15 mins to arrive. When checking out with luggage we waited 20 mins for elevators but eventually dragged out engage down the stairs. Met a member of staff who advised the elevator issue has been ongoing further years.

Good location at end/beginning of Jung Strret. 25 min walk to French quarter.

Stayed in May 2024

Bathroom was tiny. No floor space to move around , little shelf above sink.

Lobby is beautiful and comfortable for chatting with people over a coffee or cocktail. Location cannot be beat when attending events in CofC campus.

Stayed in May 2024

Very small bathroom, old noisey aircon. We did have the cheapest room, but still £200 a night

Location was fantastic, very friendly staff. Coffee and cookies in reception.

Stayed in May 2024

The lastnight we were there it was very loud when it came time for us to go to bed.

Great location and very comfy bed.

Stayed in May 2024

We didn’t get the room we reserved but they accommodated us the best they could. The sink had a huge crack in it and the soap dish was also chipped.

Close to everything! Valet staff were all great. And Neil at the front desk was amazing!

Stayed in May 2024

Very cordial staff, responded quickly when we had an issue with the A/C

Stayed in April 2024