3900 Wailea Alanui Drive, Wailea, Wailea, HI 96753, United States
#2 of 63 hotels in Wailea
Guests' ChoiceBased on 120 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.4
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 8 June 2024
Gary
United StatesThroughout or stay, our sleep and restful periods at night were interrupted by some type of maintenance or construction to the rooms or facilities around us. A slight disturbance that may have been unavoidable, but non the less mentionable. Our room was booked a Garden Room but with mostly views of a vegetable garden and a view above the hotel valet entrance and reception area. The room itself was very nice and comfortable with amenities and awesome housekeeping.
Everything was exceptional. The buffet breakfast was loaded with a great variety of items to choose from. The resort staff went out of their way to make sure our needs were met, from our room attendant to the pool and beach accommodation staff.
Stayed in June 2024
Reviewed: 23 May 2024
Harris
United StatesLit
Everything
Stayed in May 2024
Reviewed: 15 May 2024
Mikhail
United StatesWe had noise issues, trucks in the neighboring property and loud roosters in the morning which seem to be just roaming free there
It's a typical high quality Four Seasons.
Stayed in April 2024
Reviewed: 19 February 2024
Nathalie
United StatesEverything was perfect.
It was the best stay ever! The staff pays attention to every possible detail. They even remembered that I mentioned my sister got engaged and offered us a complementary drink. The facilities are wonderful, the staff is the best, and the beach is beautiful. Would come back anytime and very much recommend staying here.
Stayed in February 2024
Reviewed: 15 January 2024
Brian
United Statesour room was backed up to a road hence early morning noise.742 to the elevator is a long long walk.
enjoyed the coffee bar and smoothies in the morning. privacy pool was good.valet car service was excellent ++++ Spagos dinner was Excellent.....
Stayed in January 2024
Reviewed: 14 October 2023
Noria
SwitzerlandNothing
Everything :)
Stayed in September 2023
Reviewed: 11 October 2023
Martin
United StatesThe whole resort is awesome. The service is exceptional.
Stayed in October 2023
Reviewed: 10 September 2023
Dario
United StatesElegant, clean and high profile service Great restaurants and bars
Stayed in August 2023
Reviewed: 7 September 2023
Will
United KingdomMinor critique that the breakfast options/quality/value were not as good as anticipated. Expected the buffet to be a bit more varied given the size of the hotel.
Exceptional service and amenities. Superb hotel.
Stayed in September 2023
Reviewed: 25 April 2023
Niall
United Kingdomsome of the guests were there to be seen (and unfortunately heard!!!). overly expensive food and beverages
beautiful location, magical setting, wonderful staff, all needs taken care of
Stayed in April 2023
Reviewed: 8 April 2023
Kelly
United StatesVery expensive, which may not be assessable to some
Loved everything about Four Seasons! The grounds, the employees, the food, our room and amenities were all top notch!
Stayed in April 2023
Reviewed: 29 March 2023
Junko
JapanN/A
perfect stay with perfect service, hospitality and quality of the facility.
Stayed in March 2023
Reviewed: 24 March 2023
Joy
United Statesdirty beach. bad restaurant service
staff, rooms,location
Stayed in March 2023
Reviewed: 14 March 2023
Faith
United StatesComplimentary juices as part of breakfast.
Wide choice.
Stayed in March 2023
Reviewed: 9 January 2023
Fem
United Arab Emirateslong lines of breakfast buffet and never able to get a sunbed in the adult pool were not acceptable for a four seasons (and it was not the highest season) hopefully they will find a way
great staff even though we had initially issues with the wifi and other things they were very accommodative
Stayed in October 2022
Reviewed: 10 November 2022
Yuqi
ChinaBoth shower and hair dryer are too old and ropy.
Nice location and survive, great view. everything is pretty good except shower and hair dryer.
Stayed in November 2022
Reviewed: 13 October 2022
Royster
United StatesEverything. Serenity pool, restaurants, room all excellent. Service was probably the best of all.
Stayed in October 2022
Reviewed: 3 October 2022
Sara
United StatesNothing!
We ate breakfast at Duo, lunch & dinner at Ferraro's, lunch at the pool. All our meals were outstanding with prompt and friendly service. We enjoyed flexibility in ordering menu items.
Stayed in September 2022
Reviewed: 1 September 2022
Katherine
CanadaMore seating available for adult pool. More options available for lunch.
Staff throughout hotel were better than excellent. Service outstanding.
Stayed in August 2022
Reviewed: 24 June 2022
Neal
United Stateslocation restaurants staff
Stayed in June 2022
Reviewed: 9 June 2022
Marie
SpainFrom the moment we stepped out of the car the level of service exceeded any expectation. From the friendly staff through to the complimentary leis, bottles of water and tea area set up throughout the day with the special refreshing drink, the resort was a wonderful experience.
Stayed in May 2022
Reviewed: 29 May 2022
Jenifer
United StatesPrice of food, some of the food, no self parking
Room, location, amenities, pool
Stayed in April 2022
Reviewed: 24 May 2022
Soo
SingaporeNothing really
Pampered. We felt so pampered during our stay, everything and anything we asked for was provided to us. The room was luxuriously comfortable, the hotel facilities were amazing. I could just go on. There was a slight hiccup - I requested for floral decoration in the room as we got married that day and I wanted to surprise my wife. This was supposed to be done while we were out having our ceremony, however to my horror, the room was not made by the time we got back, and the petals were arranged on an unmade bed. In fact we walked in together with the maid who was doing our room. Talk about awkward. Anyways, guest services did an amazing service recovery. We had a reservation at Ferraro's that evening - they arranged the best table for us (in my opinion) and treated us to a bottle of wine and an antipasti. This was completely unexpected, and they went above and beyond, I want to recognise the team for that.
Stayed in May 2022
Reviewed: 14 May 2022
Deborah
United KingdomNothing it was perfect
The staff was amazing
Stayed in May 2022
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