78 Charles Street South, Theater District, Boston, MA 02116, United States of America
#79 of 95 hotels in Boston
Guests' ChoiceBased on 2205 hotel reviews
7.8Cleanliness
8.3
Comfort
8.1
Location
9.2
Facilities
7.7
Staff
9.0
Value for money
7.6
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 26, 2024
David
SwitzerlandIt was a bit chilly in the room. Thin blankets. I coudn't switch off the air condition.
Friendly staff. All I needed for one night. Not too expensive.
Stayed in September 2024
Reviewed: September 26, 2024
Thomas
United KingdomBoiler was out while i was there so the shower was cold
The staff were super freindly and very helpful in showing me where i should visit in Boston
Stayed in September 2024
Reviewed: September 22, 2024
Karen
United KingdomWe knew the room was going to be small - the pictures showed that do not s problem but the mattress needs replacing , we ended up sleeping the other way around on it so that there wasn’t a dip! It’s a beautiful old building and that’s its charm however the air conditioning had a mind of its own! Dillon tried to remedy it but it still decided to rattle at three in the morning and we were unable to turn it off .
The reception staff were amazing - informative, helpful ,friendly and the best 👍🏻 we had met in our 33 day travel across USA .
Stayed in September 2024
Reviewed: September 21, 2024
Liz
United States of AmericaIt’s an old building but that’s part of its charm for me.
Very close to Boston Commons. The room had everything I needed, new upgraded bathroom. Staff was so nice.
Stayed in August 2024
Reviewed: September 19, 2024
Vincent
United States of AmericaLocation was great
Stayed in September 2024
Reviewed: September 19, 2024
Robert
United States of AmericaI was expecting a larger room, but understand it is an older building.
Staff was very helpful and location wasgood
Stayed in September 2024
Reviewed: September 19, 2024
Cristina
United States of AmericaThere was no coffee in the hotel but Dunkin’ was close by. Bathroom needed more towel racks/pegs.
Loved the location. Close to the Green and Orange line. Pay parking was across the street and is 1/2 the price if validated by hotel.
Stayed in September 2024
Reviewed: September 18, 2024
Rogeresdelrojo
ArgentinaRoom size very small. doesn´t have a vending machine neither a water dispenser, neither a microwave at lobby or general use room
Great Location and the staff always help us with our requirements
Stayed in September 2024
Reviewed: September 17, 2024
Bruce
United States of AmericaEasy in and out to go tour Boston.
Stayed in September 2024
Reviewed: September 17, 2024
David
United KingdomStruggled to sleep well in a dormitory.
Value for money.
Stayed in September 2024
Reviewed: September 15, 2024
Dovid
United States of AmericaNo frills or bells and whistles. Gets the job done in a good location. Clean and very small rooms.
Stayed in September 2024
Reviewed: September 10, 2024
Benjamin
CanadaNot so many services on-site. One machine coffee, that's it that's all. A bit expensive, but not specific to the hotel (it's just Boston overall).
Perfect location. Charming place (special mention to the stylish old elevator). Discount for exterior parking near the hotel.
Stayed in July 2024
Reviewed: September 8, 2024
Phil
United Kingdomcould do with new beds
our room was very spacious
Stayed in September 2024
Reviewed: September 7, 2024
Katy
United KingdomThe room was very basic and dark, the window wasn’t really a window - just expected a little more for the price
The location is good and the staff were lovely and friendly.
Stayed in September 2024
Reviewed: September 4, 2024
Sara
United States of AmericaThe elevator was small so don’t go with a ton of luggage, But for me it was just a small nick.
Central location to where I needed to be and with walking distance to food, Boston Commons, and theater district.
Stayed in August 2024
Reviewed: September 1, 2024
Patra
IndiaSize of the room was too small. There was a mouse in the room. Hence I had to change the room
Location is good and cleanliness was maintained
Stayed in August 2024
Reviewed: September 1, 2024
Jessica
United States of AmericaThe bed was very uncomfortable and the AC unit was loud. The receptionist when we went to check out was swearing
Close to the Wilbur, clean and the receptionist Kendall was wonderful and even upgraded our room !
Stayed in August 2024
Reviewed: August 31, 2024
Thom
United KingdomGood location. Friendly staff. Nice room
Stayed in August 2024
Reviewed: August 27, 2024
Vivek
IndiaRooms are tiny and not value for money.
Excellent location, friendly staff (in particular, Kendall), clean room, morning coffee and tea in the lobby.
Stayed in August 2024
Reviewed: August 20, 2024
Samuel
United KingdomThe rooms were a little small but this did not impact our experience.
Location to the centre of Boston was key to our booking, the property was lovely and small with coffee available in the morning.
Stayed in August 2024
Reviewed: August 19, 2024
William
United States of AmericaThe cost it kind of expensive
The location is very close to many nice places .
Stayed in August 2024
Reviewed: August 18, 2024
Devjani
GermanyVery small room.
Convenient location near theatre district and Chinatown. Short walk to Beacon Hill.
Stayed in August 2024
Reviewed: August 17, 2024
Shamit
IndiaWiFi could be better. Connection kept dropping
Room was clean, hotel is in a good location
Stayed in July 2024
Reviewed: August 15, 2024
Rosemary
IrelandSmall room. Tiny double bed up against wall. No room for a luggage stand and hardly any luggage floor space
Good location. Friendly staff.
Stayed in July 2024
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