Office staff was aloof, seem to be bothering them when simply asking questions. The staff by the pool-bar were great, no issues. Overall good experience

Ideally located for me.

Stayed in May 2024

We did not get the wifi information until our last night despite my many attempts. Sounds whiny, but the service without wifi on the bottom condo was non-existent. Most of the time, I had to go outside to get a signal, and that was very difficult. The other issue was "ghost ants". They were harmless once I found d out what they were, but annoying. The staff was very helpful. However, the situation was never really solved.

The location to the volleyball tournament and other Orlando attractions was excellent and very convenient. The condo was spacious and was walking distance to a variety of food options. For example, Publix for groceries, quick stops like Dunkin Donuts, and a couple of sit-down restaurants as well.

Stayed in June 2023

The code to get in the door didn't work and it took them 3 hours to get the issue fixed.

Room was clean and spacious.

Stayed in May 2023

Very close to OCCC, outlets and supermarkets

Stayed in April 2023

WiFi was horrible in our condo and at the pool area. WiFi dropped every few minutes in our building/4013 however, others told us theirs worked fine. Apparently it is an issue in that building. The shower in the primary bedroom needs updating. It squeaks when you step in and every time you move. It is also too small. The other shower for the other bedrooms was much bigger and better.

The kitchen was well stocked with all necessary dishes, pans, etc. Beds were comfortable and had plenty of pillows. Conveniently located next to Publix, restaurants and other places such as barber shop and nail salon. Pool was nice however the music was so low we could never hear it and you aren’t allowed speakers or alcohol at the pool. Loved the walking trails around the pools and the electronic key system so you did not have to check in. They are working on a new pool which should help with the congestion at the pool at times.

Stayed in March 2023

When we checked in they had to change the washer and dryer. Ceiling fan in master bedroom, light fixtures in bathrooms. Plus the ceiling was leaking but it got fixed as well. Thats why they told me I was getting a 3 day rebate that never happened!

Waiting for a 3day rebate promised by the manager.

Stayed in March 2023

room not very clean. trouble three times with television.

walk to grocery stores and restaurants. pool area very clean

Stayed in February 2023

Very neat around complex. Good value for the cost

Stayed in March 2023

I didn´t like the bed bug issue because first thing they asked me to leave apartment at the same day because i could contaminate everything. Finally they found a solution to clean it up during my stay and I stayed there. This solution was very important.

Yes I liked. I had a bed bug problem in one of the rooms and it was solved safely.

Stayed in February 2023

First accommodations had some cleanliness issues that the staff quickly rectified for us!!

Beautiful. Staff is wonderful to work with and very accommodating to our needs.

Stayed in November 2022

I was waiting on my ride to come pick me up and they needed more time. my checkout was scheduled for 11am, but my ride stated they could not get there until 11:45, when I called to request a short extension just for 45 mins, I was told that I would be charged an additional $50! that to me was insane! I spent so much money being there for the whole week and was still going to be charged more for a little extra time. I ended up taking all of my belongings and waiting outside until my ride could arrive. I just think they could have been a little more understanding and less money driven in that scenario.

clean and comfortable

Stayed in January 2023

what they booked not gave

location and cleaners

Stayed in November 2022

I didn't like the mattress and pillows there were un comfortable at all and I called the office but didn't do anything. The Cabinet of the kitchen was sticky . The cieling of one of the rooms leaked water .but other thing was good

I like the area nice clean the pool and the lake was very nice

Stayed in December 2022

Nothing

Lots of room for extended family

Stayed in November 2022

furniture seemed like it was going to fall apart if used.

furniture was broken and worn.

Stayed in October 2022

The accommodation wasn't the cleanest, it was outdated in terms of furniture although it had everything we needed.

Really good location for Disney & Universal

Stayed in November 2022

I did not like the fact the Air Conditioner didn't really cool the 1st or 3rd floor. It was pretty hot in those rooms and made it hard for us to fall asleep

I really liked the location, the Townhome was beautiful very well kept and clean.

Stayed in October 2022

Stained bed sheets. Had to request a fresh set on arrival.

Great location, pool and facilities.

Stayed in October 2022

Bunk beds were creaky, need more signage around the properties as difficult to navigate due to most of the properties looking the same.

Kitchen and appliances great, especially ice dispensing fridge. Pools were great, Found location of property quite difficult to find. Washing machine great, Balcony great.

Stayed in June 2022

Some of the furniture was past its best, ie wobbly chairs table,

Clean good size, good location

Stayed in May 2022

The photos did not match the room.

Vista Cay is a great place to stay.

Stayed in June 2022

Loved how close to everything it was. everything we needed was there.

Stayed in May 2022

Floor was very very dirty.

space, location

Stayed in June 2022

I didn't like the 1st floor room. The baloncy basically was in the parking lot no privacy. Also, the balcony door didn't lock. I felt unsafe a little, an was told they were booked up and I couldn't change rooms. They also took my trash can and never returned it the whole stay.

The location was great. I loved the express check-in and security gates.

Stayed in June 2022