15806 Interstate 10 West, San Antonio, TX 78249, United States
#2 of 315 hotels in San Antonio
Guests' ChoiceBased on 794 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.4
Staff
9.6
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 26 September 2024
Malcolm
United Kingdomnothing everything was good
Great hotel comfortable and clean helpful friendly staff and great location.
Stayed in September 2024
Reviewed: 25 September 2024
Amanda
United StatesLocation
Stayed in August 2024
Reviewed: 22 September 2024
James
United StatesThe bed. Its the only bad thing, but it was bad. I haven't slept on springs without a decent topper in over 20 years. I have no idea why those beds have not been updated, but... do that.
We loved the location. It was absolutely perfect for our needs. The staff was beyond accommodating. I came in with my 8 year old daughter, who wanted to stay on the highest level and they made sure it happened for her. Service was quick and accommodating.
Stayed in September 2024
Reviewed: 15 September 2024
Claudia
United StatesGreat location, I will stay there again. Friendly staff. We enjoy the social hour very much, was very relaxing.
Stayed in September 2024
Reviewed: 9 September 2024
Amanda
United StatesUnfortunately nothing you could change that is the construction on roads
Snacks and happy hour - great breakfast as well
Stayed in September 2024
Reviewed: 9 September 2024
David
United StatesClean, convenient location, comfortable, great staff, good amenities.
Stayed in September 2024
Reviewed: 3 September 2024
Ana
MexicoThe elevators are too busy and take too much time waiting
Stayed in August 2024
Reviewed: 3 September 2024
Brook
United StatesHaving to wait long times for elevator. During our 4 night stay, we were very fortunate that out vehicle did not get broken into. While there, 2 cars was broken into.
Staff very friendly and helpful
Stayed in September 2024
Reviewed: 2 September 2024
Brook
United StatesThe wait for elevators. 10+ minutes to get on and off elevator is ridiculous.
The staff was wonderful!
Stayed in September 2024
Reviewed: 27 August 2024
Mmaku
United StatesParking in the garage
Breakfast and dinner
Stayed in August 2024
Reviewed: 19 August 2024
Teylor
United StatesThe toilet in the inside didn’t look to clean
The room was big and the parking was great
Stayed in August 2024
Reviewed: 19 August 2024
Roberto
United StatesThe following were the issues with my room, the refrigerator was not really cooling, the water for the shower was either hot or cold, no warm. Not sure it was a busy time however, the elevators when I checked-in took a long while got get to the 5th floor with bags in hand.
The room (713) was awesome, great location, lots of entertainment near. Staff was great, I just did not understand what was meant by the free drink voucher. The parking garage was awesome!
Stayed in August 2024
Reviewed: 19 August 2024
Kennean
United StatesElevators can be extremely slow during higher traffic periods.
Very clean and easy to navigate to where you needed to go minus the construction. Free breakfast/ dinner and 3 adult drinks a day.
Stayed in August 2024
Reviewed: 19 August 2024
Smith
United StatesI liked the property!
Extremely clean. Very friendly. Comfortable.
Stayed in August 2024
Reviewed: 17 August 2024
Victoria
United StatesWhile at a nearby restaurant the evening we arrived our truck was broken into. Nothing much was taken but the lock in now damaged and in need of repair. Having the parking garage, rather than just an open lot, was a huge plus. We wish guest would have had to use the key card to exit the garage.
It was very convenient to have the meal area both morning and evening. We were not in San Antonio for vacation; I had knee replacement surgery. The hotel was close to the hospital so it was easy for my husband to go back and forth. It was very nice for him to be able to have a couple of beers and a snack in the early evening right there at the hotel. Also the breakfast made things easier for him just to grab a quick meal before he had to be at the hospital.
Stayed in August 2024
Reviewed: 15 August 2024
Elida
United StatesIt’s a good location for our trip.
Stayed in July 2024
Reviewed: 9 August 2024
Kenice
United StatesHuge gab under room door and no liners in trash cans.
Room size and the breakfast and dinner
Stayed in August 2024
Reviewed: 9 August 2024
Liliana
United StatesI would say I "didnt" like but what could improve on is maybe clean the elevator they look a bit dirty. We stayed in a suit and we didn't have hand soap maybe add dish soap for the kitchen and 2 hand soaps one for bathroom and one for kitchen.
This is our 2nd visit and the staff is very friendly.
Stayed in August 2024
Reviewed: 6 August 2024
Kimberly
United StatesN/A
Everything was great
Stayed in August 2024
Reviewed: 5 August 2024
Emmanuel
United StatesN/A
Very nice and friendly staff great food
Stayed in August 2024
Reviewed: 5 August 2024
Julian
United StatesThe elevators
The staff and room
Stayed in August 2024
Reviewed: 4 August 2024
Tim
United StatesThere is construction on the highway right next to it
Free breakfast, happy hour bonus with free drinks and food that the kids loved
Stayed in July 2024
Reviewed: 4 August 2024
Abbie
United StatesNothing.
Everything was great. Exceptional value. Very nice rooms, pool and breakfast.
Stayed in July 2024
Reviewed: 3 August 2024
Tienyen
United StatesThe location
Breakfast, free drinks
Stayed in August 2024
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