500 H Street NW, Northwest, Washington, D.C., DC 20001, United States of America
#98 of 155 hotels in Washington, D.C.
Guests' ChoiceBased on 955 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.1
Staff
8.6
Value for money
7.8
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Brent
United States of AmericaOlder, not up to date. Breakfast area HOT and crowded both morning. We tried getting up earlier, but still hot and crowded
The bed and that my car was in a safe space. Helpful staff! Nice care attendee on the afternoon of Saturday June1, 2024
Stayed in June 2024
Reviewed: May 30, 2024
Heaven
United States of AmericaReally enjoyed the continental breakfast, though there's always a line for the waffle makers and one was down. It's right in Chinatown just steps from Gallery Place and the Metro stop. Great location all around and proximity to transit and things to do. The staff was great. Really appreciated all the folks at the front and their friendliness.
Stayed in May 2024
Reviewed: May 28, 2024
Luca
United States of AmericaThe magnetic key card of my room was not working properly. I had to have it fixed at the lobby three times in two days!
The location is great, since it is only a 15 minutes walk from the National Gallery of Art and the US mall. The hotel offers quiet and comfortable rooms and a good breakfast. I recommend it!
Stayed in May 2024
Reviewed: May 28, 2024
Gloesslein
United States of AmericaThe AC wasn't working properly
Great Location to the venue.
Stayed in May 2024
Reviewed: May 27, 2024
Doris
United States of AmericaBreakfast was bad, very small place to eat , no table, no enough chairs, no handicap bathroom accessible
Clean room and comfortable bed, very good location
Stayed in May 2024
Reviewed: May 18, 2024
Diane
United States of AmericaPaying so much to park
Great location. Hot breakfast.
Stayed in April 2024
Reviewed: May 14, 2024
Wendy
United States of Americabreakfast wasn't great
central location, nice pub
Stayed in May 2024
Reviewed: May 10, 2024
Anna
United States of AmericaOur room didn’t have much natural light, but since we spent most of the time exploring DC, that wasn’t a big deal.
Very clean and the breakfast was really good (a lot of options). The location is also convenient, you can walk to the mall in less than 15 mins.
Stayed in May 2024
Reviewed: May 10, 2024
Norman
United States of Americano specific complaints
The Chinese decor -- highly appropriate for a property at the edge of Washington's Chinatown -- was a pleasant surprise. My room was of ample size, clean, and well-equipped.
Stayed in May 2024
Reviewed: May 5, 2024
Ahmed
United Arab EmiratesNo problem
Decent
Stayed in May 2024
Reviewed: April 28, 2024
Theresa
United States of AmericaBreakfast was good and a good variety to choose from. Room was very small. Had a king size bed that was comfortable but there was barely enough room to walk along the sides of it. Outside our window was an alley way with a bunch of dumpsters. Staff was very nice and extremely helpful. No mini fridge or microwave in room was disappointing. Good location for walking, 20mins to Smithsonian’s and 20mins to White House.
Stayed in April 2024
Reviewed: April 25, 2024
Dawn
United States of AmericaGreat location, friendly staff
Stayed in March 2024
Reviewed: April 25, 2024
Jason
United States of AmericaThe breakfast area is too small for the size for the hotel. Even on weekdays, the area was packed for most of the breakfast time. The valet service, although convenient, was very expensive.
The location was good, on the edge of Chinatown. Most of the major Washington Mall attractions were only a 20 minute walk. There are several good restaurants in the area.
Stayed in March 2024
Reviewed: April 23, 2024
Lily245
United States of AmericaThe hotel has no self parking and their valet parks right next to the building for $56. The overall stay for 2 nights was also too expensive.
The room was clean and the staff was friendly. Breakfast was included with our stay. The location was within walking distance to US Capitol grounds and other sites.
Stayed in April 2024
Reviewed: April 23, 2024
Mary
United States of AmericaField trip middle schoolers were loud and kept us up most of the night but Jose switched us to another room- thank goodness!
Staff- Jose was excellent and so was the women at the front desk.
Stayed in April 2024
Reviewed: April 14, 2024
Ellen
United States of AmericaTwice the shower was cold.
Loved coming back to the hotel at night and warming up with a cup of hot cocoa. Great location for walking or riding the Metro to see the sights.
Stayed in April 2024
Reviewed: April 13, 2024
Bassam
United Arab EmiratesHad to change rooms due to no hot water in shower, breakfast was not worth paying for it, little options for vegetarians
Location and comfortable beds & cleanliness
Stayed in April 2024
Reviewed: April 12, 2024
Matthias
GermanyFor me it was too much plastic things. Everything was thrown away. Should be a little more green. Space for breakfast was a little bit too short. When everybody was there not all could sit on thier own table.
Breakfast for me as a German was a little bit too much of sweet things - what is typically for the US. Highlight for the kids was to make their own waffles. Room was nice as expected. Location was perfect because we had tickets for the Wizzards. And the stadium is just cross the street. Also Chinatown is right next corner.
Stayed in March 2024
Reviewed: April 10, 2024
Maranda
United States of Americathe front desk lady gave us ladies(me and my sister) a room next to the stairwell, but she switched us once we voiced our concern.
The room was nice and clean, looked just like the picture online. Costumer service was awesome, they answered all my questions and were willing to help. The breakfast was wonderful, there was a nice variety and the servers always greeted us in the morning.
Stayed in April 2024
Reviewed: April 1, 2024
Kover
United States of AmericaBreakfast is a free for all, kids everywhere and no patents in sight. They don’t keep it filled well so after you fight your way in, there’s nothing left. Also the restaurant food was not great.
It was clean.
Stayed in March 2024
Reviewed: March 26, 2024
Michelle
United States of AmericaValet parking is very expensive
On site breakfast is the biggest convenience. Location also good.
Stayed in March 2024
Reviewed: March 22, 2024
Don
United States of AmericaThe breakfast was cold.
Great location.
Stayed in March 2024
Reviewed: March 14, 2024
Michael
United States of AmericaNot a thing!
Short Stay for a concert at Capital One Arena, great location and the customer service was 2nd to none!
Stayed in December 2023
Reviewed: March 13, 2024
Gerry
IrelandLocation, value for money.
Stayed in February 2024
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