225 Stephenson Highway, Troy, MI 48083, United States of America
#1 of 16 hotels in Troy
Guests' ChoiceBased on 187 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
8.7
Value for money
8.4
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 4, 2024
Krikor
United States of AmericaN/A
Everything was perfect
Stayed in September 2024
Reviewed: August 9, 2024
Oi-cheong
United States of AmericaThe staff is polite
Stayed in July 2024
Reviewed: August 5, 2024
Bethany
United States of AmericaPillows weren’t the greatest, my husband and I used two
Breakfast was pretty good. Really liked the frittatas. Kids loved the waffles.
Stayed in August 2024
Reviewed: August 5, 2024
Sandra
United States of AmericaN/A
Location
Stayed in August 2024
Reviewed: August 1, 2024
Jeff
United States of American/a
cleanliness
Stayed in July 2024
Reviewed: July 15, 2024
Elizabeth
United States of Americawell appointed room, updated, clean
Stayed in April 2024
Reviewed: July 14, 2024
Oi-cheong
United States of AmericaGood location and staff
Stayed in July 2024
Reviewed: July 8, 2024
Haileigh
United States of AmericaPool should be open for adults much later than 11pm. I was there for a sports event and my body could have used the pool and hot tub time.
Very clean, friendly staff, nice breakfast. The entire lobby smelled fresh and clean every time I stepped into it.
Stayed in June 2024
Reviewed: June 20, 2024
Angelique
United States of AmericaFridge is small
Great location close to shopping mall and restaurants. Breakfast options were decent. The hotel always smelled fresh and clean.
Stayed in June 2024
Reviewed: April 28, 2024
Kara
United States of AmericaConstruction
Stayed in April 2024
Reviewed: April 15, 2024
David
CanadaNothing to complain about
I travelled with my family. Everything was just amazing. Staff, rooms, breakfast - fantastic. The pool was a bit cooler than I expected, but still great.
Stayed in March 2024
Reviewed: April 6, 2024
Victoria
United States of AmericaPillows were flat. Not comfortable at all. Sand in bottom of the hot tub was unpleasant.
Pool/hot tub were great. A lot of options for breakfast and staff were very friendly.
Stayed in April 2024
Reviewed: March 18, 2024
Roslyn
United States of AmericaClean!!!!!
Stayed in March 2024
Reviewed: October 13, 2023
Dell
United States of AmericaGreat location,.comfy bed,.clean room and good breakfast. I appreciated the hot coffee and tea station in the lobby that was maintained throughout the day and evening. I was rushing upon checkin and planned to stop for coffee but I was too busy, so it was a major convenience to see they offered fresh coffee steps away. I'm a bit of a coffee snob and their brew was decent... and free. So no complaints from me. Next time I will use the Jacuzzi. Thanks Fairfield!
Stayed in October 2023
Reviewed: October 7, 2023
Jalaine
United States of AmericaThe half and half containers were spoiled. I brought this to attendants attention and e brought out a new box.unfortunately they also curdled in my coffee. ( you have already responded to this issue in my first review) However, I keep getting emails telling me you are waiting for my review!🤔
Clean environment and helpful staff that responded to issues in a very timely manner.
Stayed in September 2023
Reviewed: September 27, 2023
Rhea
United States of AmericaSink in room did not drain well.
Food was good. Area clean. Staff friendly & helpful.
Stayed in September 2023
Reviewed: September 26, 2023
Greg
United States of AmericaN/a
The breakfast is much better than our last several stays. Had a staff on hand restocking and cleaning in a timely manner. Staff was friendly and helpful!
Stayed in September 2023
Reviewed: September 13, 2023
Jalaine
United States of AmericaResponded to previous comment
Issue already addressed
Stayed in September 2023
Reviewed: September 8, 2023
Danielle
United States of AmericaWe understand that this location is short staffed and that we stayed on the busy Labor Day weekend. However, the bathroom looked like it had not been scrubbed out in a while. It wasn't anything major for us so no complaints. But make sure to give the bathroom a peek before settling in.
The hearing impaired rooms are brilliant. Staff was lovely. Good brekkie and nice pool area. It's a comfy place. And there's a Timmy Hortons should you be brave enough to venture across the road. Otherwise, there is not much around to see, do, or eat at.
Stayed in September 2023
Reviewed: August 30, 2023
Patricia
United States of AmericaNo one came to pick up and/or exchange the towels for 4 days - other people complained also!
it was nicely decorated, breakfasts were very nice, elevators were fast, market place was well stocked!
Stayed in August 2023
Reviewed: August 28, 2023
Matthew
United States of AmericaN/a
One of few places who have an actual hot tub that is up to temp. Very big on that wjen I travel for relaxing. Thank you
Stayed in August 2023
Reviewed: August 11, 2023
Kisha
United States of AmericaI didnt like the breakfast eggs, sauages, and oatmeal. Bacon strips, pancakes, and fruit would have been nice options to have. Not enough towels in the pool area. The next morning was the same as the night before. The dirty towels remained in the bin and no clean towels were put out, so had to use my room towel.
Pool, Jacuzzi, Breakfast (so so)
Stayed in July 2023
Reviewed: July 31, 2023
Kevin
United States of AmericaVery clean and comfortable. Breakfast was great. Staff was excellent.
Stayed in July 2023
Reviewed: July 10, 2023
April
United States of AmericaN/A
Location was perfect
Stayed in July 2023
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