225 Stephenson Highway, Troy, MI 48083, United States
#1 of 16 hotels in Troy
Guests' ChoiceBased on 187 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
8.7
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 4 September 2024
Krikor
United StatesN/A
Everything was perfect
Stayed in September 2024
Reviewed: 9 August 2024
Oi-cheong
United StatesThe staff is polite
Stayed in July 2024
Reviewed: 5 August 2024
Bethany
United StatesPillows weren’t the greatest, my husband and I used two
Breakfast was pretty good. Really liked the frittatas. Kids loved the waffles.
Stayed in August 2024
Reviewed: 5 August 2024
Sandra
United StatesN/A
Location
Stayed in August 2024
Reviewed: 1 August 2024
Jeff
United Statesn/a
cleanliness
Stayed in July 2024
Reviewed: 15 July 2024
Elizabeth
United Stateswell appointed room, updated, clean
Stayed in April 2024
Reviewed: 14 July 2024
Oi-cheong
United StatesGood location and staff
Stayed in July 2024
Reviewed: 8 July 2024
Haileigh
United StatesPool should be open for adults much later than 11pm. I was there for a sports event and my body could have used the pool and hot tub time.
Very clean, friendly staff, nice breakfast. The entire lobby smelled fresh and clean every time I stepped into it.
Stayed in June 2024
Reviewed: 20 June 2024
Angelique
United StatesFridge is small
Great location close to shopping mall and restaurants. Breakfast options were decent. The hotel always smelled fresh and clean.
Stayed in June 2024
Reviewed: 28 April 2024
Kara
United StatesConstruction
Stayed in April 2024
Reviewed: 6 April 2024
Victoria
United StatesPillows were flat. Not comfortable at all. Sand in bottom of the hot tub was unpleasant.
Pool/hot tub were great. A lot of options for breakfast and staff were very friendly.
Stayed in April 2024
Reviewed: 18 March 2024
Roslyn
United StatesClean!!!!!
Stayed in March 2024
Reviewed: 22 January 2024
Amanda
United StatesEverything was good other than the beds were kind of messy when we arrived in the hotel.
The staff were understanding and very nice overall. I loved how they helped and made sure I was ok.
Stayed in January 2024
Reviewed: 13 October 2023
Dell
United StatesGreat location,.comfy bed,.clean room and good breakfast. I appreciated the hot coffee and tea station in the lobby that was maintained throughout the day and evening. I was rushing upon checkin and planned to stop for coffee but I was too busy, so it was a major convenience to see they offered fresh coffee steps away. I'm a bit of a coffee snob and their brew was decent... and free. So no complaints from me. Next time I will use the Jacuzzi. Thanks Fairfield!
Stayed in October 2023
Reviewed: 7 October 2023
Jalaine
United StatesThe half and half containers were spoiled. I brought this to attendants attention and e brought out a new box.unfortunately they also curdled in my coffee. ( you have already responded to this issue in my first review) However, I keep getting emails telling me you are waiting for my review!🤔
Clean environment and helpful staff that responded to issues in a very timely manner.
Stayed in September 2023
Reviewed: 27 September 2023
Rhea
United StatesSink in room did not drain well.
Food was good. Area clean. Staff friendly & helpful.
Stayed in September 2023
Reviewed: 26 September 2023
Greg
United StatesN/a
The breakfast is much better than our last several stays. Had a staff on hand restocking and cleaning in a timely manner. Staff was friendly and helpful!
Stayed in September 2023
Reviewed: 13 September 2023
Jalaine
United StatesResponded to previous comment
Issue already addressed
Stayed in September 2023
Reviewed: 8 September 2023
Danielle
United StatesWe understand that this location is short staffed and that we stayed on the busy Labor Day weekend. However, the bathroom looked like it had not been scrubbed out in a while. It wasn't anything major for us so no complaints. But make sure to give the bathroom a peek before settling in.
The hearing impaired rooms are brilliant. Staff was lovely. Good brekkie and nice pool area. It's a comfy place. And there's a Timmy Hortons should you be brave enough to venture across the road. Otherwise, there is not much around to see, do, or eat at.
Stayed in September 2023
Reviewed: 30 August 2023
Patricia
United StatesNo one came to pick up and/or exchange the towels for 4 days - other people complained also!
it was nicely decorated, breakfasts were very nice, elevators were fast, market place was well stocked!
Stayed in August 2023
Reviewed: 28 August 2023
Matthew
United StatesN/a
One of few places who have an actual hot tub that is up to temp. Very big on that wjen I travel for relaxing. Thank you
Stayed in August 2023
Reviewed: 11 August 2023
Kisha
United StatesI didnt like the breakfast eggs, sauages, and oatmeal. Bacon strips, pancakes, and fruit would have been nice options to have. Not enough towels in the pool area. The next morning was the same as the night before. The dirty towels remained in the bin and no clean towels were put out, so had to use my room towel.
Pool, Jacuzzi, Breakfast (so so)
Stayed in July 2023
Reviewed: 31 July 2023
Kevin
United StatesVery clean and comfortable. Breakfast was great. Staff was excellent.
Stayed in July 2023
Reviewed: 10 July 2023
April
United StatesN/A
Location was perfect
Stayed in July 2023
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