Subway tracks go right past the hotel and can be seen from the window of north facing rooms, it can be quite loud but become less frequent overnight. I am a heavy sleeper so it didn’t bother me. The hotel also provides white noise machines but I can imagine this may still be problematic for light sleepers

Super convenient location with a short subway journey downtown, station 5 min walk away. Not too far from Harvard campus either. Concierge were very helpful with checking in and helping me with my luggage. Beds are comfortable and rooms are plenty big enough. Breakfast buffet is very good and accommodates to dietary restrictions

Stayed in August 2024

We were greeted with "Ok what are we doing?" How about hello, welcome to Fairfield Inn and Suites. Self parking was fine but not sure why I had to pay $40.00 for it.

Breakfast was excellent, staff at breakfast were friendly and professional, very attentive and helpful.

Stayed in August 2024

the room was very small, and there didnt appear to be any soundproofing in the walls or ceiling. We could hear and feel the heavy footsteps of the people walking in the room above us

The room was clean and updated. Bed was comfortable. Bathroom was clean and well lit. Breakfast was very good with a great selection of foods offered.

Stayed in August 2024

A smelly carpet, although it wasn't something that would ruin our stay there. Breakfast had no veggies but seem this is a standard in US.

Extremely comfortable beds that gave us a very good sleep. The location was also great for us. Overall we can highly recommend this hotel.

Stayed in July 2024

Wished the sofa bed was more comfortable

Relatively new property

Stayed in July 2024

Room wasn’t cleaned. We weren’t told about asking for it to be done so I assumed it would be cleaned each day.

Good location, nice breakfast, cold lemonade in the afternoon. A very nice surprise.

Stayed in July 2024

Our flight to Boston was delayed a day - we called to ensure our ‘no show’ would be understood and the rest of the reservation be OK. We arrived and that person had cancelled our entire stay. Stupid. The towels were thin and frayed. There were 12 drawers in the room and only 7 inches of closet. We had to hang clothes on knobs around the room. There was a permanent night light in the bathroom that could not be turned off or blocked.

We enjoyed the location and the hot breakfast with a variety of options. Some staff were great - the breakfast staff were friendly, and the man who checked us in helped untangle a big mistake. The bed was very comfortable (although there was a queen sheet on a king bed, so it was skimpy). The window could open for fresh air.

Stayed in June 2024

How much it cost!!!! Crazy for one night! Too far from event at Harvard U Basically not around anything!!! Bad location!! No bar/lounge/restaurant, as advertised!!

Clean. Modern.

Stayed in May 2024

Even though breakfast was included, there weren't many options to choose from, but besides that, everything was wonderful.

Great location, close to Lechmere station and the tourist spots at the beginning of the Freedom Trail. The hotel seems to be quite new, with comfortable rooms and spacious, clean bathrooms.

Stayed in May 2024

We requested early check-in at noon but the hotel refused to accomodate any arrival before 3:00 p.m. When we tried to check in at 3:40 p.m., the room was not ready, occassioning a further delay. We had to pay a $40 per night parking fee, imposed by the City of Cambridge, that had not been prominently advertised on Booking.com. The hotel is fronted by an busy street and in the back, where our room was, a noisiy, elevated commuter train passes in both directions every 5-10 minutes. With the Sumner Tunnel from East Boston closed for repairs, this hotel is difficult to access from Logan Airport. It took us one hour by road to cover just a few miles. I would not stay there again.

Facility is very good. Breakfast was good. Room was excellent.

Stayed in May 2024

I couldn't open the window to let fresh air in, and sometimes, the air was poor in the room. I didn't sleep well in bed. Maybe there were exhaustion days, or the bed was too soft. Sometimes, there was an empty jar of juice, so I reported it to the personnel, who filled it in.

I liked that there was a different selection of breakfast each day. The room was excellent and clean, with an air conditioner. There are many places around, like shops and restaurants, that you can choose from. For example, I was in the star market next to the hotel and the Chinese restaurant.

Stayed in April 2024

That they charged me $40 to park. The room already expensive.

Very clean, breakfast wonderful.

Stayed in April 2024

The breakfast could use more fresh fruit. Perhaps some cheese and bacon as well. The shower and tub need fixing in room 401

Very clean, friendly staff Great breakfast

Stayed in April 2024

Approximately

Stayed in April 2024

The bfast spread was very limited

The front desk staff was super helpful and friendly

Stayed in March 2024

Close to rails

clean , comfortable rooms

Stayed in March 2024

Poorly insulated walls allow you to hear lots of corridor noise, as well as outdoor traffic. Staff were generally a bit aloof, rather than especially proactive or welcoming.

Clean and fresh property, very well kept up, with a free breakfast. When the Green Line is running, it’s right by the T station (tho often offline for construction). Comfortable beds and excellent value for money, given proximity to downtown Boston.

Stayed in January 2024

Friendly and helpful receptionist and staff. Clean and roomy room. Great location Excellent breakfast with options hot and cold.

Stayed in December 2023

A king size bed should have king size pillows, not small ones.

Close to the T station, which was perfect for doing some sightseeing in Boston.

Stayed in October 2023

Disappointing to see so much disposable cutlery and plates used.

Breakfast was plentiful but same every day. All staff very friendly and helpful.

Stayed in September 2023

Noisy room, breakfast could have more options,

Location, fast lift, gym

Stayed in September 2023

Additional fee to park a car. The trains a bit noisy

Walkable to T stop. Clean room, 2 TVs, nice shower. I liked that the window could open a bit for fresh air

Stayed in August 2023

My shower was not clean when I arrived. The recycling from the previous guest had not been emptied. Breakfast is a complete sh*t circus: self-service is a small, cramped room. Very difficult to navigate. Food wasn’t that good either.

The property was incredibly close to the metro line which was very convenient. The staff I interacted with were all very nice and helpful.

Stayed in August 2023

The location is a bit too close to the sound of trains and traffic, but not overwhelmingly loud.

The room was nice and the check-in was good. Breakfast was also good.

Stayed in July 2023