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  5. Reviews of Fairfield Inn and Suites by Marriott San Jose Airport

Reviews of Fairfield Inn and Suites by Marriott San Jose Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1755 North First Street, San Jose, CA 95112, United States of America

#24 of 64 hotels in San Jose

Guests' Choice

Review Score

Based on 364 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 27, 2024

    9.0
    Great hideaway for the traveler.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nearby amenities were okay. Traffic was busy in area around hotel. Not very walkable.

    Proximity to the airport was ideal. Courtyard setup made enjoying lounging outside very pleasant in a bustling area. Breakfast was spot on for a hotel of its caliber.

    Stayed in September 2024

  • Reviewed: September 5, 2024

    9.0
    My stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't see any security around there

    The rooms were nice and the beds were very comfortable

    Stayed in September 2024

  • Reviewed: August 31, 2024

    7.0
    Other than changing rooms, the stay was good.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The first room I checked in to has a STRONG perfume smell, perhaps from the last guest. I called the front desk and they happily moved me to a different room.

    I liked the courtyard side room. It was very quiet.

    Stayed in August 2024

  • Reviewed: August 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Pool and breakfast

    Stayed in August 2024

  • Reviewed: July 15, 2024

    9.0
    Great experience
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Room was large enough for a sitting chair to be added. Other than that, everything was great.

    Check in staff was quick and professional. Extra special touch was that he called our room after check in to see if everything was okay. I have not had a check in call in years. Great customer service.

    Stayed in July 2024

  • Reviewed: July 14, 2024

    9.0
    Comfortable good location
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Shuttle wasn’t available either at 11 pm or at 5:15. No driver. However hotel did provide a taxi to the airport.

    Access to pool

    Stayed in July 2024

  • Reviewed: July 11, 2024

    7.0
    an okay hotel near airport
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    the safe wasn't working. changed the room. wasn't working in next one too. didn't complaint further

    stay, shuttle, breakfast was okay

    Stayed in June 2024

  • Reviewed: June 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Smell near entry door…..like pet using.

    Close to airport yet very quiet. Loved the pool and spa. Comfy bed!

    Stayed in June 2024

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hot tub was not working. No one returned my call and could not tell me when the hot tub would be fixed.

    The room was comfortable. I like the security on site

    Stayed in May 2024

  • Reviewed: February 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The room did not have a lounging chair. That would have been a good plus as my wife, and I like to sit as we relax.

    Breakfast was good, a potato option would have been nice..

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Good choice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough elevators.

    Spacious room and bathroom. Comfy bed. Decent breakfast.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with King and Sofa Bed - Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    The layout was a little confusing

    Staff was nice, rooms were clean and modern, breakfast was hot and fresh. Loved the size of the balcony in the one bedroom suite. I also loved how close it was to food and the airport

    Stayed in January 2024

  • Reviewed: December 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Convenient to the airport and large rooms.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Transfer Shower - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Convenient clean and affordable

    Stayed in December 2023

  • Reviewed: November 7, 2023

    9.0
    Breakfast is wonderful to have before starting your day.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    homeless and people who like to piggyback into the back door. Security should have cameras back there to protect the people staying there.

    Property is close to restaurant and Starbucks.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    9.0
    Very nice stay
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights

    Breakfast was promised to be prepared as I was leaving for airport on 5am, but the staff did not record it on the list, turned out there was no breakfast for me at the reception in the morning. But the staff on duty went to the kitchen and got me something, not too bad.

    Location and the staff

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms away from main road, no outside noise. Great sleep

    Stayed in October 2023

  • Reviewed: September 18, 2023

    8.0
    Nice stay near San Jose airport
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    If you're planning to have a day at the pool, like I did, you're limited to gas station snacks if you don't want to venture far to get things. I also had to use Door Dash to drop off my booze because there isn't a place selling any nearby.

    Appreciated the close proximity to the airport and free hotel parking in their large lot. Also utilized their complimentary airport shuttle with no problems. The surrounding food & coffee shops were nice to have so close by to walk to. Being on the rail line was good for convenience too. The king room with balcony had a nice view of the pretty pool area. It was a large room with good A/C and bath facilities. Enjoyed watching the giant TV. Was also great to have the fridge & microwave.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Good
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Towels are old, not white anymore

    Quiet, easy check in, good breakfast

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Close to airport,shuttle service was fantastic. Great that we could park no charge and quick pick by shuttle

    Stayed in September 2023

  • Reviewed: September 13, 2023

    8.0
    It was a good value and a place I would stay again and would recommend to others.
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Maid service was mostly just a change of towels and sheets. In general room was clean, it just felt like carpets needed cleaning.

    Pool and spa. Bed was great. Friendly staff. Very good breakfast. Convenient and good choice of restaurants in same parking lot. Good location. Good door security. Shampoo and conditioner was decent. TV was very large and worked well. Controller seemed clean. It really was a very nice place to stay!

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Served it's purpose
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night

    Shuttle was not available until 3pm and not advertised on the hotel or Booking Site. Hence, I have to pay $30 to get to the hotel!! Also the light rail was down, not their fault, but also incurred $50 extra cost to get to my destination.

    Very helpful, friendly staff.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was just fine thanks for asking

    Very Clean !!! Thanks

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Location great. Bed terrible. Also microwave didn’t work.
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bed mattress was old and lumpy. You sink in bed.pillows paper thin, got very little sleep.

    Like size of room.

    Stayed in August 2023

Showing 1 - 25

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