1755 North First Street, San Jose, CA 95112, United States
#24 of 64 hotels in San Jose
Guests' ChoiceBased on 364 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 27 September 2024
Mark
United StatesNearby amenities were okay. Traffic was busy in area around hotel. Not very walkable.
Proximity to the airport was ideal. Courtyard setup made enjoying lounging outside very pleasant in a bustling area. Breakfast was spot on for a hotel of its caliber.
Stayed in September 2024
Reviewed: 5 September 2024
Nancy
United StatesDidn't see any security around there
The rooms were nice and the beds were very comfortable
Stayed in September 2024
Reviewed: 31 August 2024
Gail
United StatesThe first room I checked in to has a STRONG perfume smell, perhaps from the last guest. I called the front desk and they happily moved me to a different room.
I liked the courtyard side room. It was very quiet.
Stayed in August 2024
Reviewed: 27 August 2024
Annette
Netherlands-
Pool and breakfast
Stayed in August 2024
Reviewed: 15 July 2024
Stephanie
United StatesRoom was large enough for a sitting chair to be added. Other than that, everything was great.
Check in staff was quick and professional. Extra special touch was that he called our room after check in to see if everything was okay. I have not had a check in call in years. Great customer service.
Stayed in July 2024
Reviewed: 14 July 2024
Dana
United StatesShuttle wasn’t available either at 11 pm or at 5:15. No driver. However hotel did provide a taxi to the airport.
Access to pool
Stayed in July 2024
Reviewed: 11 July 2024
Sanjay
Indiathe safe wasn't working. changed the room. wasn't working in next one too. didn't complaint further
stay, shuttle, breakfast was okay
Stayed in June 2024
Reviewed: 27 June 2024
P
United StatesSmell near entry door…..like pet using.
Close to airport yet very quiet. Loved the pool and spa. Comfy bed!
Stayed in June 2024
Reviewed: 14 May 2024
Julie
United StatesThe hot tub was not working. No one returned my call and could not tell me when the hot tub would be fixed.
The room was comfortable. I like the security on site
Stayed in May 2024
Reviewed: 23 February 2024
La
United StatesThe room did not have a lounging chair. That would have been a good plus as my wife, and I like to sit as we relax.
Breakfast was good, a potato option would have been nice..
Stayed in February 2024
Reviewed: 19 February 2024
Elisabeth
United StatesNot enough elevators.
Spacious room and bathroom. Comfy bed. Decent breakfast.
Stayed in February 2024
Reviewed: 9 February 2024
Valdepena
United StatesThe layout was a little confusing
Staff was nice, rooms were clean and modern, breakfast was hot and fresh. Loved the size of the balcony in the one bedroom suite. I also loved how close it was to food and the airport
Stayed in January 2024
Reviewed: 28 December 2023
Elizabeth
United StatesNothing
Convenient to the airport and large rooms.
Stayed in December 2023
Reviewed: 11 December 2023
Margaret
United StatesNothing
Convenient clean and affordable
Stayed in December 2023
Reviewed: 7 November 2023
Richard
United Stateshomeless and people who like to piggyback into the back door. Security should have cameras back there to protect the people staying there.
Property is close to restaurant and Starbucks.
Stayed in November 2023
Reviewed: 31 October 2023
Mingqi
CanadaBreakfast was promised to be prepared as I was leaving for airport on 5am, but the staff did not record it on the list, turned out there was no breakfast for me at the reception in the morning. But the staff on duty went to the kitchen and got me something, not too bad.
Location and the staff
Stayed in October 2023
Reviewed: 26 October 2023
Carol-anne
United StatesRooms away from main road, no outside noise. Great sleep
Stayed in October 2023
Reviewed: 18 September 2023
Miranda
United StatesIf you're planning to have a day at the pool, like I did, you're limited to gas station snacks if you don't want to venture far to get things. I also had to use Door Dash to drop off my booze because there isn't a place selling any nearby.
Appreciated the close proximity to the airport and free hotel parking in their large lot. Also utilized their complimentary airport shuttle with no problems. The surrounding food & coffee shops were nice to have so close by to walk to. Being on the rail line was good for convenience too. The king room with balcony had a nice view of the pretty pool area. It was a large room with good A/C and bath facilities. Enjoyed watching the giant TV. Was also great to have the fridge & microwave.
Stayed in September 2023
Reviewed: 17 September 2023
Cuc
United StatesTowels are old, not white anymore
Quiet, easy check in, good breakfast
Stayed in September 2023
Reviewed: 15 September 2023
Joe
United StatesClose to airport,shuttle service was fantastic. Great that we could park no charge and quick pick by shuttle
Stayed in September 2023
Reviewed: 13 September 2023
Tamra
United StatesMaid service was mostly just a change of towels and sheets. In general room was clean, it just felt like carpets needed cleaning.
Pool and spa. Bed was great. Friendly staff. Very good breakfast. Convenient and good choice of restaurants in same parking lot. Good location. Good door security. Shampoo and conditioner was decent. TV was very large and worked well. Controller seemed clean. It really was a very nice place to stay!
Stayed in September 2023
Reviewed: 5 September 2023
Robert
United StatesShuttle was not available until 3pm and not advertised on the hotel or Booking Site. Hence, I have to pay $30 to get to the hotel!! Also the light rail was down, not their fault, but also incurred $50 extra cost to get to my destination.
Very helpful, friendly staff.
Stayed in September 2023
Reviewed: 31 August 2023
Chris
United StatesNothing it was just fine thanks for asking
Very Clean !!! Thanks
Stayed in August 2023
Reviewed: 28 August 2023
Richard
United StatesBed mattress was old and lumpy. You sink in bed.pillows paper thin, got very little sleep.
Like size of room.
Stayed in August 2023
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