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Reviews of Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North 2 stars

1401 West McNab Road, Pompano Beach, FL 33069, United States

#48 of 55 hotels in Pompano Beach

Guests' Choice

Review score

Based on 178 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    7.6

  • Facilities

    6.8

  • Staff

    7.0

  • Value for money

    6.9

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 6 June 2024

    6.0
    Clean, comfortable and affordable.
    • Business trip
    • Couple
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I wish the have in the room the Appliances, so you don’t need to go to the front desk asking for them every time.

    Nice customer service, friendly!

    Stayed in June 2024

  • Reviewed: 28 May 2024

    8.0
    It was ok
    • Business trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Pleasant stay; quiet and provided me with my needs.
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Wanted to use the fitness area and it would not accept my key card to open the door. Staff couldn’t answer why that happened.

    Adequate considering these are suites with their own stove, refrigerator &microwave for people’s own food.

    Stayed in May 2024

  • Reviewed: 2 March 2024

    7.0
    It was ok but wouldn’t stay there again.
    • Leisure trip
    • Group
    • One-Bedroom Suite with 2 Double Beds/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathtub was dirty with hair and paint peeling off.

    The room was spacious.

    Stayed in February 2024

  • Reviewed: 15 January 2024

    6.0
    The room was clean, the hallways always smelled bad. Police showed up to talk to a resident. We checked in late and no o
    • Leisure trip
    • Couple
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It didnt really seem like a good area of the town.

    It was a good location for our needs.

    Stayed in January 2024

  • Reviewed: 10 October 2023

    7.0
    Decent for short stays
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was too small. Not enough personal supplies in the room and the front desk agent was not much of a help with her smart remarks and attitude like we were interrupting her phone time. Did not like that it wasn't a decent breakfast, no basics, such as "eggs, sausage bacon....." all they had was just snacks.

    Room was clean and spacious

    Stayed in October 2023

  • Reviewed: 10 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Your rates

    Everything it was beautiful

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    Over all close to job were i was working
    • Business trip
    • Solo traveller
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night

    A room down from me was making alot of noise and screaming

    Clean room Breakfast there was nothing in refrigerator

    Stayed in June 2023

  • Reviewed: 10 June 2023

    8.0
    Good stay with great accommodations
    • Business trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Some of the neighboring checks in were loud at late hours of the night during last couple of nights.

    I was able to come in and out without having to deal with so much surrounding foot traffic. Parking was always available and close to entry.

    Stayed in June 2023

  • Reviewed: 6 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    no cooking utensils in the room made several trips to the front desk for dishes pots and pans but they kept telling me to come back but when I went back they still didn’t have any with the price that was paid every room should be accommodated with what they need especially when it’s in their accommodation list. so never received any. they don’t have enough to accommodate the customer. I asked for something to load my things on I was told they only had three and they were being used. everything that I asked for they I never got it. they got their money but I couldn’t get what I paid or what was advertised in the booking. other than that everything was good

    Stayed in December 2022

  • Reviewed: 30 December 2022

    8.0
    Would definitely come back and recommend to my friends.
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No access to computer to print stuff. No breakfast available unless you wake up at 6 or 7:00 am. By 8:00 am, it’s all gone !!!

    Very clean and well kept

    Stayed in December 2022

  • Reviewed: 25 August 2022

    6.0
    Will stay there again but I hope I will be compensated
    • Business trip
    • Solo traveller
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    In the morning I was awoke by a guest next to my room shouting and hitting wall and the door. The staff was at trying carm the guest that went for About 45min before the police came and put the guest in handcuffs then remove him from the hotel then business went back to normal. However I checked into the hotel ofter midnight so with that that quest I was up could not go back to sleep had to book another. So the hotel shows no care for what just happened did not even offer me a discount or anything. Not sure what you can do on your end to see if the hotel can offer me something.

    Breakfast was ok could use more variety of Breakfast food..location was just fine.

    Stayed in August 2022

  • Reviewed: 16 May 2022

    8.0
    pretty roomy felt comfortable
    • Leisure trip
    • Family with young children
    • Deluxe King Studio with Sofa Bed - Disability Access- Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    handicap shower head holder was not working properly.

    friendly staff

    Stayed in May 2022

  • Reviewed: 11 January 2022

    7.0
    Nice short term stay, wouldn’t stay too long though.
    • Business trip
    • Solo traveller
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 12 nights
    • Submitted via mobile

    Elevator out of service & carrying your stuff to the 3rd floor through unsecured stairwell kinda difficult. Unusual odor in the room, staff made an attempt to remove it, but no success.

    staff was pleasant.

    Stayed in January 2022

  • Reviewed: 28 November 2021

    7.0
    it was overall okay love the remolded room
    • Leisure trip
    • Couple
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    that the elevators weren’t working when I stayed also I requested more pillows never got them and then to top it all off the water pressure took a minute to get up and so did the hot water like 15 minutes

    they renovated the property it’s always been a nice ducked off property

    Stayed in November 2021

  • Reviewed: 27 November 2021

    8.0
    Great location, easier to locate and in the middle of the city
    • Leisure trip
    • Family with young children
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator was broken when I got there on Thanksgiving. I had my dog, boyfriend and suitcase and had to walk up 3 flights of stairs. Not pleasant.. especially when u have to walk your dog too..

    I liked that the hotel was literally 7 minutes from where my destination and that it was clean rooms and newly renovated. Great location. Pet friendly 😉

    Stayed in November 2021

  • Reviewed: 14 October 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night

    The room and the bed are really great, the bed have a nice height for a wheelchair user

    Stayed in October 2021

  • Reviewed: 20 June 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night

    I had to go to the front desk several times because the key card would not open the door. Very frustrating. Fortunately the staff was very helpful.

    The location was close to my appointment location

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Utensils where not available.

    Location and price were good.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    1.0
    Disgusting, not what you sold me, I no longer trust your company
    • Leisure trip
    • Couple
    • Deluxe King Studio with Sofa Bed - Disability Access- Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We checked in and immediately checked back out. The bed was not the kingsize we paid for, the couch was disintegrating with the cover peeled off in strips. The table was covered in nail polish. The whole hotel smelled like old cigarette smoke. Guests were yelling in the lobby and the outside stunk of weed and a guy who was high was marching up and down in front of the entrance. I have requested a refund.

    Nothing, absolutely nothing

    Stayed in June 2024

  • Reviewed: 31 May 2024

    1.0
    I am waiting to see if I can get a refund
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did not stay canceled my reservations got to the front door all you can smell with cigarette smoke. It was disgusting.

    Stayed in May 2024

  • Reviewed: 3 April 2024

    1.0
    Avoid at all cost
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with 2 Double Beds/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Musty, dirty, waited until 1am to get sheets for pull out bed, phone broken, no deadbolt in room. Was promised a full refund and it's been over a week and still haven't been given the refund.

    Nothing

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Would recommend
    • Couple
    • Deluxe Studio with one queen bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Quiet area. Clean and comfortable

    Stayed in January 2024

  • Reviewed: 10 March 2024

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Terrible staff. Hour to check us in. Said they needed to check rooms before we could get a key. Breakfast was coffee, NO cream and a muffin. Homeless people living there. Halls smell terrible. Absolutely rediculous.

    Nothing

    Stayed in March 2024

Showing 1 – 25

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