3974 Northwest South River Drive, Miami, FL 33142, United States
#117 of 199 hotels in Miami
Guests' ChoiceBased on 887 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.3
Facilities
8.2
Staff
7.9
Value for money
7.8
Free WiFi
7.4
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End of dialog contentReviewed: 26 September 2024
A
Sint MaartenThe face wash napkins in the bathroom were smelling of clorox ....
Evening meet up with all guest Got drinks All staff v helpful
Stayed in September 2024
Reviewed: 24 September 2024
Deanda
United StatesHad hair in our bath tub from the previous person that stayed in the room.
Close to the airport
Stayed in September 2024
Reviewed: 23 September 2024
Debra
United StatesStaff was very professional 👏🏾 👌
Stayed in September 2024
Reviewed: 23 September 2024
Daniel
United StatesElevators were busy all the time but to be fair both times I stayed the hotel was at full capacity !!
Everything with the stay was good
Stayed in September 2024
Reviewed: 23 September 2024
Janely
United StatesPaying for parking, I think it should be included
Very spacious Rooms
Stayed in September 2024
Reviewed: 20 September 2024
Cleare
BahamasThe elevator 🛗
I always stay there every year because it's a very nice place for cruise passengers and just love ❤️ the impressive things going on with the property
Stayed in August 2024
Reviewed: 19 September 2024
Shalonda
United StatesThe property had two roaches in the room
The property was great
Stayed in August 2024
Reviewed: 17 September 2024
Gilbertha
Cayman IslandsThe room exceeded my expectations. Breakfast was good
Stayed in September 2024
Reviewed: 16 September 2024
Amber
United StatesThe food was not that good
Location
Stayed in September 2024
Reviewed: 14 September 2024
Ed
United StatesToo old needs upgraded stuff like USB ports for phones
The lobby
Stayed in August 2024
Reviewed: 13 September 2024
Melinda
United StatesPlanes when trying to sleep
It was good
Stayed in August 2024
Reviewed: 9 September 2024
Lucy
United KingdomThere were a few dead cockroaches in the bathroom. I know these are common in Florida but I can't help but think the room could have been just a bit cleaner than it was. Breakfast could do with starting a bit earlier for an airport hotel to accommodate those with early flights.
I really liked the general layout of the hotel, it was unique. The staff were friendly, the room was a great size and the facilities seemed to be on point even though I didn't experience much else except the room as it was short stopover for me. The complimentary evening reception was a nice touch.
Stayed in August 2024
Reviewed: 3 September 2024
Hector
United States2 elevators not working, big no no. $4.50 for battle of water for non members? Ridiculous. Too many taxes, suit taxes, state taxes, and misc tax??? $24 for parking?? I left $50 of deposit which I'm only getting back $11. Why???
Breakfast espectacular, 2 lines, cleanliness, overall, delicious 😋. Hot tub. Pool closing at 10:30 pm.
Stayed in September 2024
Reviewed: 30 August 2024
Riley
United StatesWe found multiple roaches in our room, have to change room
I'm not a fan of the breakfast
Stayed in August 2024
Reviewed: 29 August 2024
Kenneth
Curaçaono shuttle bus to go to the shoppingmall
Breakfast....dinner...the room....the service from the staff
Stayed in August 2024
Reviewed: 29 August 2024
Kutluk
United StatesNo reason charged me $4.5 extra, I didn’t call to ask, but feel really uncomfortable!
It is good place
Stayed in August 2024
Reviewed: 28 August 2024
Lemes
United StatesThere was no valet when we arrive and we were traveling with old folks and had to take all luggage are self’s
Close to places to go, spacious self parking
Stayed in July 2024
Reviewed: 26 August 2024
Shelley
United StatesBreakfast Excellent! Not thrilled with the location.
Stayed in August 2024
Reviewed: 26 August 2024
Lennie
United Stateslarge spacious room.
Stayed in August 2024
Reviewed: 25 August 2024
Andy
United KingdomNothing
Close to airport and free shuttle and breakfast
Stayed in August 2024
Reviewed: 24 August 2024
Dale
BahamasAt the restaurant, the options are limited
The location to the airport. Warm welcome The breakfast, large variety The shuttle to the airport, the driver was very nice and helpful
Stayed in August 2024
Reviewed: 24 August 2024
Tiago
PortugalStaff at the desk not very friendly Breakfast with not many options (fruit,bread,milk)
Big bedroom, very comfortable bed, staff at the restaurant was very nice, amazing apple pie there
Stayed in August 2024
Reviewed: 20 August 2024
Khadenia
Trinidad and TobagoWe were booked for 6 days and had to ask for change of sheets and towels. Persons who stayed overnight and paid the same got changed automatically. We did not get any discounts for extended stay so we're entitled to the same amenities as those who stayed one day. Internet was poor. No foot towels in the shower. No towels by the pool.
Tasty food. Increased variety recommended. Large enough room.
Stayed in August 2024
Reviewed: 20 August 2024
Wesly
United StatesSame food every day
I didn't like the breakfast...no diversity...same food every day
Stayed in July 2024
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