3974 Northwest South River Drive, Miami, FL 33142, United States
#126 of 203 hotels in Miami
Guests' ChoiceBased on 665 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.3
Facilities
8.1
Staff
7.8
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 21 June 2024
Barlow
United StatesRoom was great as well as the location
Stayed in May 2024
Reviewed: 21 June 2024
Entela
United StatesNothing
Every one was nice and helpful
Stayed in June 2024
Reviewed: 14 June 2024
Ericka
United StatesGood everything
Love my room view
Stayed in June 2024
Reviewed: 13 June 2024
Gennel
GrenadaFood area felt unsanitary and grimey … poor breakfast
Balcony .. close to airport
Stayed in June 2024
Reviewed: 13 June 2024
Ladyunique
United KingdomOverall really nice hotel. Staff, room and amenities were good and I especially liked having balcony access with view.
Stayed in May 2024
Reviewed: 13 June 2024
Cheung
NetherlandsChecking in did not go very smoothly because I got into this dissatisfying conversation with a guy from the reception who I felt was not too friendly. However, the manager did her best to solve the issue (an administrative matter). Airplanes noise but that's what you get when you book in this area, just to be prepared, you hear the planes on and off.
The pool is nice. The bed is comfortable. The breakfast is okay, although the choice is not so broad—good egg station but for the rest just plain. Free drink, happy hour.
Stayed in May 2024
Reviewed: 12 June 2024
Johnnie
United Statesnothing
I liked the breakfast, room, and airport
Stayed in June 2024
Reviewed: 9 June 2024
Henry
United StatesPhone service didn't work. Trash cans were to small.
Food
Stayed in June 2024
Reviewed: 6 June 2024
Juan
United StatesGood breakfast but with few options
Stayed in March 2024
Reviewed: 5 June 2024
David
New ZealandThe free shuttle service was not up to standard. It was meant to be 24 hour shuttle from and to the airport. We were delayed in Houston because of a storm so we phoned the hotel and shuttle of our delay and they said no problem just call us when you land. We tried calling them several times when we landed just after midnight but no answer. We had to take a $20 cash taxi. Thank goodness because we didn’t know how else to get to the hotel. The late night reception guy said the shuttle guy must’ve been sleeping. Not helpful when we had flown from New Zealand and were super tired and disoriented. We also had problems going back to the airport a few days later at 5am in the morning because the driver had sleep too long. There were several of us waiting this time with tight flight schedules and he finally turned up 15 minutes late.
Proximity to Airport and Breakfast was pretty good standard.
Stayed in May 2024
Reviewed: 5 June 2024
Cindi
United StatesSome staff members were not helpful.
Room was comfortable
Stayed in May 2024
Reviewed: 4 June 2024
Deborah
United StatesAll of breakfast was good. Could have more hot food.🍱
Stayed in May 2024
Reviewed: 2 June 2024
Micchael
United Statesbreakfast was very good and good variety
Stayed in May 2024
Reviewed: 2 June 2024
Leonardo
BrazilNo ice machine is a huge negative point
The location helped me to get to the airport very quickly. That’s a great thing
Stayed in May 2024
Reviewed: 31 May 2024
Margarita
United StatesConfor
Stayed in May 2024
Reviewed: 30 May 2024
Keytchla
Puerto RicoBathroom not clean.
Breakfast and comfy bed.
Stayed in May 2024
Reviewed: 29 May 2024
Joshua
Trinidad and TobagoClean environment, friendly staff. Room was well provisioned and well maintained. Close to the airport was useful.
Stayed in May 2024
Reviewed: 28 May 2024
Catherine
United StatesThe dogs. One pooped on the elevator and the owner did not pick it up.
The whole atmosphere was very nice
Stayed in May 2024
Reviewed: 27 May 2024
Tracie
United StatesIce machines need replacement
Check in and early check in
Stayed in May 2024
Reviewed: 26 May 2024
Nazih
CuraçaoBig room & easy to find
Stayed in May 2024
Reviewed: 25 May 2024
Tyirenda
CanadaThat we had to pay 50$ for early check in. They told us our room was ready and sent us to a room that was still being cleaned and we had to go back to the front desk to advise and get a new room. The 50$ should have been waived as a customer service gesture. However the staff was great overall
Room was great and the facilities were lovely
Stayed in May 2024
Reviewed: 25 May 2024
George
United KingdomOnly issue was distance to shops
Location is a little remote need taxi to get anywhere. Breakfast was excellent
Stayed in April 2024
Reviewed: 25 May 2024
David
New ZealandShuttle from and to the airport service was average. We had a delayed flight coming in so ended up arriving after midnight. We called the 24 hour number for their 24 hour shuttle and no answer. Took a taxi. Then to the airport the shuttle guy was late
Approximately to the airport
Stayed in May 2024
Reviewed: 22 May 2024
Chosewood
United StatesLocation not that great. Very pricey. You get charged an extra $50 if they let you in your room early.
The hotel is great. Rooms are exceptional.
Stayed in March 2024
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