850 Tower Drive, Troy, MI 48098, United States
#9 of 16 hotels in Troy
Guests' ChoiceBased on 302 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.4
Staff
8.6
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 6 September 2024
Lakita
United StatesMy only complaint is there wasn’t a fresh roll of toilet paper. And no extra roll in the room . So we had to keep going down to front desk.
Hotel was very nice , loved our room . The breakfast was great as well .
Stayed in September 2024
Reviewed: 4 August 2024
David
CanadaSofa bed wasn't the most comfortable but I don't think they ever are
Couldn't fault the breakfast - it was excellent. It was nice to have a suite that was suitable for our family of 3 adults and 2 children.
Stayed in July 2024
Reviewed: 4 June 2024
Stephanie
United StatesNoisy
I liked the layout and design of the hotel
Stayed in May 2024
Reviewed: 12 May 2024
Ricardo
Mexicolocation is excellent for me
Stayed in May 2024
Reviewed: 3 May 2024
Marilyn
United StatesFold out bed needed top sheet and more pillows. Could also used a blanket.
Clean and the breakfast bar was well stocked.
Stayed in April 2024
Reviewed: 26 April 2024
Jonathan
United StatesLike most hotels in the area, this one is in need of significant investment around fit and finish issues. The property could be considerably brightened with a new code of internal paint and attention to problem areas such as door jambs, fixtures, no
It's really an 8.5 as opposed to an 8.0 The staff are great and the rooms are very quiet.
Stayed in April 2024
Reviewed: 21 December 2023
Chris
CanadaCoffee wasn't the best
Great breakfast, good location
Stayed in December 2023
Reviewed: 21 December 2023
Muzadded
United StatesNo drinking water is provided inside the hotel room.
Breakfast is amazing. Variety of items.
Stayed in December 2023
Reviewed: 5 November 2023
Theresa
United StatesPrice is a bit high for where It’s located
Breakfast was great
Stayed in November 2023
Reviewed: 2 November 2023
Michele
United StatesCleanliness in common areas. Elevators and lobby had same trash items on floors throughout entire stay
Breakfast was great. Bar and bartender were great
Stayed in October 2023
Reviewed: 18 October 2023
Gail
United StatesThe only problem with the room/hotel was that we were on the 3rd floor and it took forever for us to get hot water in the shower and sink. We "wasted" a lot of water just letting it run until it got warm. We never really got hot water, but it was warm enough to take a shower. the water ran for more than 5 minutes before we got warm water. That situation needs to be corrected. Water is too precious to waste.
the location of the property was perfect. It was easy to find. It was only 2 blocks from the medical facility we had an appointment at. the room was clean, spacious and comfortable. We enjoyed the reception in the evening and the made to order breakfast the next morning. Although it was close to the interstate, the room was quiet.
Stayed in October 2023
Reviewed: 15 July 2023
Terrace
United StatesPool was dirty
Breakfast and happy hour
Stayed in July 2023
Reviewed: 10 July 2023
Cytorse
United StatesThe person that checked us in could have been a little friendlier. Maybe even smiled as he was greeting us.
The breakfast location was great because it was right in the center of the first floor. The food was excellent and the staff was very accommodating.
Stayed in July 2023
Reviewed: 6 July 2023
Bolanle
United StatesThe supply for 5 of us was small and when I complained iy as fixed, every other thing was okay
I love the building. I love the staff especially the lady who checked us in the night we came, very professional and friendly, another aspect I love about the hotel is the breakfast area and the chef that was on shift on Tuesday morning , very professional and he knows his job.
Stayed in July 2023
Reviewed: 19 June 2023
Barb
United Statesthe space in the rooms and it was separate from living area
Stayed in June 2023
Reviewed: 16 June 2023
Neville
United StatesBreakfast food was tasty but some of the hot food was barely warm when taken from the trays. We had beakfast about 8am. Limited choice of beer on tap, but it was free, so no real complaints!
Breakfast choice good. Pool good, clean, plenty of towels. Room clean, spacious, and comfortable for me and 2 kids.
Stayed in June 2023
Reviewed: 29 April 2023
Fernando
United StatesNo where to really just sit outside other than a small area by the pool.
Good breakfast, drinks, quiet inside suite.
Stayed in April 2023
Reviewed: 5 April 2023
John
CanadaSwimming pool closed, very disappointed kids
Breakfast was good, location good,
Stayed in March 2023
Reviewed: 4 April 2023
Arnisha
United StatesThe pool was closed
The breakfast is good and I love that they change it up.
Stayed in April 2023
Reviewed: 22 March 2023
Teresa
United Stateslocation, breakfast, size of room.
Stayed in February 2023
Reviewed: 17 March 2023
Danise
CanadaThe fitness room could have more equipments. The pool maintanance took so long that we could not use it.
Great Breakfast!!!!
Stayed in March 2023
Reviewed: 13 March 2023
Seth
United StatesFront desk was VERY rude during night shift. Acted bothered anytime you had a question or asked for anything. Same with the "security." Paid for a premium room with snacks provided, nothing like the details said it would be. 2 chips was all that was there. What did I spend extra money for? App also states made to order room service for breakfast, it's buffet style which is no biggie but booking.com shouldn't falsely advertise for your establishment. Do not put anything in their safe it will lock you out when you try to open it and they have no one there to help reset it until what they tell you is 7am but they won't show up until whenever they stroll into work after 8am, so we woke up for no reason because we were told he would be right up at 7.
Restaurant was awesome. Bar tender was awesome! Destiny was super enjoyable to speak to! Very easy check in.
Stayed in March 2023
Reviewed: 9 March 2023
Blair
CanadaNo hot tub
Happy hour and great breakfast
Stayed in March 2023
Reviewed: 27 February 2023
Bruce
United StatesThey never came and clean the room
The bed lol
Stayed in February 2023
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