710 Monroe Avenue NW , Grand Rapids, MI 49503, United States
#6 of 62 hotels in Grand Rapids
Guests' ChoiceBased on 505 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 17 June 2024
Lawrence
United StatesElevators kept breaking and were super slow. We had to take the stairs more than once. Beds were really uncomfortable.
The location, it felt like a safe area within walking distance to a lot of stuff.
Stayed in June 2024
Reviewed: 17 June 2024
Julie
United StatesSlept amazing
Stayed in June 2024
Reviewed: 28 May 2024
Helen
United StatesGreat hotel. Spacious rooms!
Stayed in May 2024
Reviewed: 26 May 2024
Larry
United StatesOnly one of three elevators worked, my mobile key did not work, and the omleette station wait was extremely long
Managers reception was good, nice atmosphere throughout! Staff was friendly
Stayed in May 2024
Reviewed: 25 May 2024
Toshiba
United StatesBreakfast
Clean and friendly
Stayed in May 2024
Reviewed: 20 May 2024
Christina
United StatesCould not get the thermostat in the room to work properly, the shower caulking needed some TLC, on tap options at the bar were disappointing.
Good location, comfortable bed, good breakfast options and on site coffee.
Stayed in May 2024
Reviewed: 20 May 2024
Tollinchi
United StatesProperty was very clean and staff was friendly and accommodating. Breakfast was very good and filling.
Stayed in May 2024
Reviewed: 16 May 2024
Maayan
United StatesThe water stream in the shower was a bit weak.
Breakfast was great, comfortable bed.
Stayed in May 2024
Reviewed: 14 May 2024
Carlene
United StatesThe room was beautiful, breakfast was great, loved the hot tub area.
Stayed in May 2024
Reviewed: 4 May 2024
De
United KingdomGreat breakfast and spacious rooms.
Stayed in April 2024
Reviewed: 28 April 2024
Dontae
United StatesVery nice bar and rooms
Stayed in March 2024
Reviewed: 26 April 2024
Rachel
United Statesnothing
the happy hour, the patio, the morning breakfast, the location close to the river walk, the staff, and the rooms setup!
Stayed in March 2024
Reviewed: 13 April 2024
Caryl
United StatesStarbucks was closed.
Nice selection of breakfast items.
Stayed in April 2024
Reviewed: 7 April 2024
Katrina
United StatesLot's of kids unattended in breakfast bar
STAFF WAS AMAZING
Stayed in April 2024
Reviewed: 3 April 2024
Zachary
United StatesI'm not a fan of having to pay extra for onsite parking. I don't think it's necessary to have side charges for paying customers. $200+ a night should be more than sufficient.
Breakfast was excellent, the location was nice, and overall I was surprised by the quality of the hotel.
Stayed in March 2024
Reviewed: 3 April 2024
Brenna
United StatesWe liked that the hotel was on the river. Parking was very easy to go in and out. It was walking distance to a good amount of restaurants etc. there was a little park across the street so our kids enjoyed they. We loved the pool and lounge area being on the second floor so you could swim or hang out and be on the balcony enjoying the view. Rooms were very generous size. We liked the attached restaurant so the option was there to get take out to the room or not have to leave the actual building to get food which was nice with hungry kids at dinner time. The general feel of the lobby and rooms is modern but in a comfortable way.
Stayed in March 2024
Reviewed: 23 March 2024
Stephanie
United StatesNeed increased organization to maintain amenities offered! Long wait at bar, no towels at pool,
Location and amenities
Stayed in February 2024
Reviewed: 9 March 2024
Sara
United StatesBeautiful, clean, friendly
Stayed in March 2024
Reviewed: 4 March 2024
Alyssa
United StatesAll the kids in the hot tub screaming and not being supervised by an adult
The breakfast was amazing. The view from the room was beautiful and the staff was very friendly and helpful
Stayed in March 2024
Reviewed: 3 March 2024
Melissa
United StatesI didn't like that booking.com didn't actually reserve my reservation. We got all the way there and nobody from booking booked my room with the actual hotel.
Stayed in February 2024
Reviewed: 21 February 2024
Ted
United StatesParking was hard to figure out at first. Access to our room thru the bar area was less than desirable but wasn't a big deal
Our room was excellent. Comfortable, clean and more than expected.
Stayed in January 2024
Reviewed: 11 February 2024
Hailey
United StatesI wish I could say the room was perfect but we did find items from a previous guest in the room behind the curtain in the corner. Everything else seemed to be very clean but that was off putting.
The breakfast was awesome. We really enjoyed the pool and jacuzzi as well. Our room was a good size & was very cozy.
Stayed in February 2024
Reviewed: 31 January 2024
Brooke
United StatesNothing! Everything was lovely.
Welcoming staff, easy check in process, absolutely beautiful space!! The room had a welcome message on the TV specific to me, and someone from the hotel checked in a few hours after we arrived to see how everything was going.
Stayed in January 2024
Reviewed: 25 January 2024
Matteo
Italynothing
All
Stayed in January 2024
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