823 North Loop 1604 East, San Antonio, TX 78232, United States of America
#7 of 319 hotels in San Antonio
Guests' ChoiceBased on 757 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.3
Staff
9.5
Value for money
9.0
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 19, 2024
Janett
United States of AmericaNa
Wonder hotel, the dinner (kickback 5:30-7:00pm) with 3 adult beverages was amazing, the kids enjoyed it and the amenities. We had an issue but the hotel compensated our issue, other than that it was great.
Stayed in June 2024
Reviewed: June 17, 2024
Michael
United States of AmericaAC in room was very weak.
Amazing staff and super clean!
Stayed in June 2024
Reviewed: June 9, 2024
Bragg
United States of AmericaThe pool was small.
The breakfast. The room. The staff.
Stayed in June 2024
Reviewed: June 8, 2024
Kathy
United States of AmericaNeeded makeup mirror
Like social hour
Stayed in June 2024
Reviewed: June 7, 2024
Nancy
United States of AmericaNothing
Very clean!!!! Beds were comfortable and food was great for both afternoon and breakfast.
Stayed in June 2024
Reviewed: May 31, 2024
Cheryle
United States of AmericaLove the place
Stayed in May 2024
Reviewed: May 28, 2024
Garry
New ZealandClean,tidy,value for money. Happy hour & evening nibbles we're a surprise. Breakfast goof Staff helpful & friendly
Stayed in May 2024
Reviewed: May 25, 2024
Andrew
United States of AmericaNitpicking, but bed pillows were small.
Stayed one night. Convenient to the airport. Very nice hotel and staff! Loved the complimentary evening reception and the complimentary breakfast. Each was delicious. The eating area was huge with good views and the lobby was well decorated and comfortable. We sat with our drinks in the lobby while we read. Way better than sitting in the room the whole time. The room was nice and the bed comfortable. Just what you would expect from Drury.
Stayed in May 2024
Reviewed: May 20, 2024
Mireles
United States of AmericaLoved the property. Loved the easy access to restaurants and movie theater.
Super friendly staff!
Stayed in April 2024
Reviewed: May 14, 2024
David
United States of AmericaLocation pool and spa rooms were big and beds were comfortable
Very clean very attractive everything was very close for us the staff was very polite and helpful
Stayed in May 2024
Reviewed: May 13, 2024
Avila
United States of AmericaNo complaints! Everything was outstanding
Stayed in May 2024
Reviewed: May 8, 2024
Celia
United States of AmericaNot a thing.
My favorite hotel. Love being able to park on the same level as room. Love the breakfast and the evening kick off. Makes the cost of a room very fair. Rooms are always comfortable.
Stayed in May 2024
Reviewed: May 2, 2024
Edna
United States of AmericaThere was nothing negative about this property!
The Drury Plaza Hotel was a beautiful hotel! It was so clean, comfortable and the staff were very friendly!
Stayed in May 2024
Reviewed: April 30, 2024
Nesloney
United States of AmericaThe property was easy to find
Stayed in April 2024
Reviewed: April 29, 2024
Carolina
United States of AmericaI LOVED everything!!!! Quiet, peaceful, friendly staff, VERY CLEAN. This location is very close to alot of restaurants and fast food also close to walmrt and trgt which was very convenient!! I loved that they have the happy hour for food and drinks Free!! Food was very delicious and breakfast too! The room is got was so spacious im a family of 6 so it was perfect!! I will definitely be staying here from now on when traveling to SA ! And of course I’ll recommend this place 10/10!!
Stayed in April 2024
Reviewed: April 13, 2024
Justin
United States of AmericaGood breakfast just no bacon. Need better cereal selection for kids
Stayed in April 2024
Reviewed: April 8, 2024
Gayla
United States of AmericaHealthier food choices. Bacon. 🥓
Food was ok. Location was excellent!
Stayed in April 2024
Reviewed: April 8, 2024
Monica
United States of AmericaThe location
Stayed in April 2024
Reviewed: April 7, 2024
Alison
United KingdomNothing
Good sized room for 3 adults (2 x queen), clean and comfy beds. Breakfast good. Snacks and drinks are served between 5-7pm (free), but we got there too late for those.
Stayed in April 2024
Reviewed: April 5, 2024
Avalos
United States of AmericaN/A
Great customer service, cleanliness.
Stayed in March 2024
Reviewed: April 2, 2024
Claus
United States of AmericaCleaning staff repeatedly tried to enter my room the morning of my departure. I ended up putting the placard hanger on the door which they then stopped.
Clean Rooms
Stayed in March 2024
Reviewed: April 1, 2024
Katherine
United States of AmericaI wish they had real eggs for breakfast. Not the fake powder eggs. The kickback was nice in the evening. But not a fan of their meatballs and the sausage at breakfast looks questionable. Also the pull out sofa bed is not comfortable at all. Other than that everything else was great. We will stay again.
Clean, comfortable, good location, friendly staff
Stayed in March 2024
Reviewed: April 1, 2024
William
United States of AmericaNo hot water Sunday morning was not able to take a shower.
Clean and location
Stayed in March 2024
Reviewed: March 24, 2024
Donna
United States of AmericaThe guests were noisy when I was trying to sleep.
Close sent the hospital s I could visit my son everyday
Stayed in March 2024
Saint-Maur, France
Lucerne, Switzerland
Saint-Rémy-de-Provence, France
Big Sky, USA
Nashville, USA
Bovec, Slovenia
Nha Trang, Vietnam
Cannobio, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content