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Reviews of Texas Inn and Suites City Center at University Dr. 3 stars

202 North 25th Avenue, Edinburg, TX 78541, United States

#20 of 20 hotels in Edinburg

Guests' Choice

Review score

Based on 156 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.5

  • Location

    6.4

  • Facilities

    5.0

  • Staff

    6.2

  • Value for money

    5.5

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 23 June 2024

    5.0
    Meh, if you have to stay here do it, but if not find another place.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The grounds itself was kind of dirty, like there’s lots of trash just floating around. With that being said during my stay there we discovered that there was a roach infestation.

    The one thing that stood out to me the most was the super nice cleaning staff, they were wonderful people!

    Stayed in June 2024

  • Reviewed: 28 April 2024

    4.0
    Wouldn’t stay here again
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    It didn’t say in the site that it was in construction or didn’t have a pool , They didn’t have no pool , no breakfast and when my husband had ask the guy in the front of there’s anywhere we could get ice that guy told him no go buy some , If I knew this place was like this we wouldn’t had stayed there..

    Stayed in April 2024

  • Reviewed: 23 March 2024

    5.0
    Good place over all
    • Family with young children
    • Queen Room with Two Queen Beds Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Toilet did not work

    Cold AC comfortable beds

    Stayed in February 2024

  • Reviewed: 12 December 2023

    4.0
    Last time staying there
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no breakfast. The tv didn’t work at all, the pool is still out of order. Water pressure is terrible

    Parking was ok

    Stayed in December 2023

  • Reviewed: 22 October 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    smell of room

    the rooms

    Stayed in October 2023

  • Reviewed: 22 July 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Price

    Stayed in July 2023

  • Reviewed: 11 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The website is misleading. The pool was not operational, and no breakfast as stated. Building looked abandoned. Bedsheets were stained and had cigarette burns. The room was patched with tape. Won't be back.

    It was clean.

    Stayed in April 2023

  • Reviewed: 28 March 2023

    5.0
    comfortable
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    loacation

    Stayed in March 2023

  • Reviewed: 24 October 2022

    4.0
    you get what you pay for
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    the front desk said they didn’t have a plunger when our toilet got clogged. for a king size bed, they only had 3 uncomfortable pillows, the tv didn’t work, and they didn’t have a decent blanket to sleep with only a sheet

    plenty of parking and close to a few fast food places

    Stayed in October 2022

  • Reviewed: 6 September 2022

    4.0
    Rooms need a lot of maintenance, & upgrades.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing worked in the room (lamps, restroom vent, hair dryer), shower tub was clogged, there wasn’t enough towels, toilet paper. shampoo/soap, etc.

    Stayed in September 2022

  • Reviewed: 6 September 2022

    6.0
    ok
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    tv was not working

    availability for booking

    Stayed in September 2022

  • Reviewed: 20 March 2022

    5.0
    Not cheap, low quality.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff at the front desk was slow, even after my room was paid for already, place looked run down, old and out of date. Paint chipped walls, wall plugs missing the cover plate.

    I liked that it was convenient.

    Stayed in March 2022

  • Reviewed: 23 February 2022

    5.0
    I wouldn’t repeat my stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Smoking
    • Stayed 1 night
    • Submitted via mobile

    there are cockroaches. and the shower looks terrible. I wouldn’t even shower.

    the room looked nice. but there were no blankets.

    Stayed in February 2022

  • Reviewed: 20 February 2022

    4.0
    It was unsatisfactory
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds had a hole in the middle me and my wife both rolled into a hole in the middle of the bed and rooms were not clean right and my wife seen roaches in the bathroom

    Stayed in February 2022

  • Reviewed: 7 December 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Look like they were going through a renovation, Very messy outside

    Employees were nice

    Stayed in December 2021

  • Reviewed: 16 November 2021

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    When I first arrived the staff told me to wait outside for a half of an hour because I booked online. I explained to them that it doesn't take 30 minutes for an online booking to show up on their computer system. I convinced the staff to check it and there it was. I booked a non-smoking room and the staff told me that there was not a non-smoking room available that I had to have a smoking room. Reluctantly I agreed to it because there was no other rooms she claimed. When I got to that room the TV did not work. She assigned me to another room after telling me there was no other non-smoking rooms and this room happened to be a non-smoking room the air conditioner did not work. Finally the third room I got had a TV that worked and air conditioning that worked and it was a non-smoking room. The parking lot for truck parking had craters the size of my truck. I also ask for my money back and refuse to stay. Apparently that was not an option to get my money back because the general manager did not come in until the morning. Luckily they got me to a room that was satisfying enough to stay.

    The only staff member I was in contact with was friendly even though she lied to me about not having other non-smoking rooms available and tried to get me to settle for a smoking room with a TV that did not work. It was clean.

    Stayed in November 2021

  • Reviewed: 15 November 2021

    4.0
    Expectations not met.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had a fowl smell to it.

    Location

    Stayed in November 2021

  • Reviewed: 16 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    No breakfast

    Stayed in August 2024

  • Reviewed: 23 July 2024

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Got put next to the trash and all the remodeling items there was no pool

    Room was clean

    Stayed in July 2024

  • Reviewed: 10 June 2024

    1.0
    Dont stay here its like a motel for drug users
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that did not have water at all times during the few days i was there. I couldn’t shower before i checked out or when i checked in. Had to shower at a friends in the area. Upon arrival they tried to over charge me had to call customer service to get it corrected. There was no pool as advertised it’s cemented. There in breakfast as advertised so if your expecting that or a pool stay somewhere else. It looks like a drug user motel and there been 2 murders here in the past few months check the news.

    Nothing, there nothing to like at all.

    Stayed in June 2024

  • Reviewed: 7 May 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was messy and really bad , smelled like good weed tho

    Nothing really

    Stayed in May 2024

  • Reviewed: 12 April 2024

    3.0
    Very good staff
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean

    Stayed in April 2024

  • Reviewed: 15 January 2024

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Bad artificial cleaning chemical products used in the cleaning that are hazardous to health.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    1.0
    want my refund!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    more respectfull did not want to give me my refound since i did not stay that night due to them giving me a smoking room when i asked for none smoking

    did not like it we didnt even stay there , they gave us a smoking room when i asked for none smoking due to having my babys

    Stayed in October 2023

Showing 1 – 25

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