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  5. Reviews of Comfort Inn Flagstaff Lucky Lane I-40

Reviews of Comfort Inn Flagstaff Lucky Lane I-40 2 stars

2480 East Lucky Lane, Flagstaff, AZ 86004, United States

#6 of 8 B&Bs and Inns in Flagstaff

Guests' Choice

Review score

Based on 180 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.1

  • Staff

    7.7

  • Value for money

    7.1

  • Free WiFi

    3.8

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Showing 1 – 25

  • Reviewed: 15 April 2024

    8.0
    I like comfort inns and the way they are set up.
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had no issues on the night we stayed on April 9th, everything was great.

    Location, clean, safe polite respectful staff

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    Weird/Upsetting
    • Couple
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This stay was not as good as it usually is. First I was given a room that was already occupied with another guest, it was midnight when I arrived and the clerk gave me my key, I went to my room opened the door and there were people in the room that I woke up and we were all shocked, I immediately apologized and closed the door, I told the clerk and she said there shouldn’t be anyone in that room but there was! She gave me another room on the second floor, we settled in and when I went to get ice the ice machine didn’t work (no sign on it) and the sanitizer dispenser was empty…I told the morning clerk what happened when she asked me how my stay was and she was also shocked. Anyway this was the only time I have had issues with this property, if I decide to stay there again I hope my experience will be better.

    I like the location and the way the property is set up

    Stayed in April 2024

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Refrigerator - Non-Smoking
    • Stayed 1 night

    Needs an update but it was ok for overnight stay

    Very basic, good location for our overnight stay en route to other locations.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom toilet had poop stains, bath not well cleaned

    Stayed in August 2023

  • Reviewed: 16 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness of the room

    Staff was great

    Stayed in January 2023

  • Reviewed: 17 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The window didn't have a screen and with toddlers... it's kind of scary. Our bathtub didn't plug so there's no way to take a bath. Again, with toddlers it wasn't the ideal situation.

    The location was great. It was nice to have the free breakfast option but the food wasn't very good. Our room was comfortable but had a few issues.

    Stayed in December 2022

  • Reviewed: 22 October 2022

    8.0
    Great stay, clean rooms but not very quiet.
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not very quiet. I think the walls are thin. I could hear other people in other rooms talking and laughing.

    The bed was very comfortable. The room was clean.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    6.0
    Try Smiling and greet your guests with an attitude thanks for staying.
    • Leisure trip
    • Couple
    • King Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    freeway side is noisy,OJ for breakfast was water,having to go downstairs for ice ,toilet to close to door.

    location

    Stayed in September 2022

  • Reviewed: 26 September 2022

    6.0
    location
    • Leisure trip
    • Couple
    • King Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    morning staff what happened to a welcome smile, did not like dealing with front desk. oj machine didn’t work. highway side is noisy.

    location

    Stayed in September 2022

  • Reviewed: 18 September 2022

    8.0
    Very pleased.
    • Leisure trip
    • Family with young children
    • King Room with Sofa-Bed and Wet Bar - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some of the building just needs spruced up.

    The breakfast was really good!

    Stayed in September 2022

  • Reviewed: 10 September 2022

    6.0
    Average
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in September 2022

  • Reviewed: 8 September 2022

    7.0
    We didn’t expect luxury but you do expect basic things to work and breakfast items to be available.
    • Leisure trip
    • Couple
    • King Room with Refrigerator - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our tv didn’t work. The gentleman at the front desk tried to get it working but it was a hardware issue I think. He could have offered us a change of room but he didn’t, though to be fair, we didn’t ask for it. It was not taken care of the next day either. The air conditioner was extremely noisy and disturbed our sleep.

    For a free breakfast it was ok. The second morning the bread and eggs had run out. More bread was bought out eventually (the lady looking after breakfast was also taking care of the front desk).

    Stayed in September 2022

  • Reviewed: 1 August 2022

    7.0
    would stay here again if the price wasn’t so high. it definitely wasn’t worth 200 bucks a night.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the location

    it was clean and comfortable

    Stayed in July 2022

  • Reviewed: 27 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night

    Not much of anything to pick from

    Not a good selection at all.

    Stayed in June 2022

  • Reviewed: 27 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pet fee is too high.

    Beds were comfortable.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Refrigerator - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not enough pillows. The pillows they had were way too small. Had to go to Walmart down the street and buy a couple to get a decent night's sleep. First night was terrible and I was tired the next day due to lack of sleep.

    The location was in a good area, by everything, which was convenient. Didn't get a chance to try out the pool or gym. The employees were friendly.

    Stayed in April 2022

  • Reviewed: 26 April 2022

    6.0
    The stay was good to stay though
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The floor look dirty a little an could see little black ants

    Didn't get to have break fast there an the location was good place

    Stayed in April 2022

  • Reviewed: 25 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There were sugar ants on the bathroom floor. The linen smelt funky. The thicker blankets had spots on them like they weren't properly cleaned. The staff had attitude and was rude.

    I liked the location and how easy it was to get there. I also liked how there was nearby restaurants and grocery stores.

    Stayed in April 2022

  • Reviewed: 16 April 2022

    6.0
    Adequate
    • Leisure trip
    • Couple
    • King Room with Refrigerator - Non-Smoking
    • Stayed 1 night

    Don’t advertise breakfast unless you’re referring your guests to a nearby restaurant. No eggs, bacon, sausage potatoes, fresh fruit. Whe you confirm a room level in a confirmation, keep it.

    Confirmed a room on the 1st floor, changed it when I got there. Breakfast was not breakfast. $140 room with a microwave breakfast biscuit something. Bed was excellent

    Stayed in April 2022

  • Reviewed: 9 March 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty elevator and poor breakfast

    Stayed in March 2022

  • Reviewed: 15 January 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    You charge too much for a pet. Most of the other places only charge 10 to $15 at night. Some places that's actually free.

    Stayed in January 2022

  • Reviewed: 5 January 2022

    6.0
    For such a nice hotel and the price I paid, I expected a much better breakfast option.
    • Leisure trip
    • Family with young children
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was the most pathetic I've seen in years. There was nothing but one mini fridge with a couple of cold egg muffins or burritos and some microwaves. No warm food, nothing I could eat because of my food allergies. Usually worth a continental breakfast I can at least eat the eggs and bacon, but there was nothing I could eat.

    The room was nice, spacious and clean.

    Stayed in January 2022

  • Reviewed: 21 October 2021

    8.0
    Quiet and great location made for a good day.
    • Leisure trip
    • Couple
    • King Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast ok. Great location. Quiet.

    Stayed in October 2021

  • Reviewed: 16 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet flush was not working properly. Staff was not very friendly. What they offered as ‘breakfast’ is an insult to the guests. It looks like hotels now figured out a way to cheat guests out of what used to be a decent breakfast. I am afraid that this is how it is going to be permanently. Booking sites like Priceline should stop stating that these hotels offer ‘breakfast’. What they offer does not qualify as ‘breakfast’. It’s a shame.

    Room was very good, comfortable and clean.

    Stayed in October 2021

Showing 1 – 25

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