4299 Northwest 36th Street, Miami Springs, Miami, FL 33166, United States
#6 of 203 hotels in Miami
Guests' ChoiceBased on 978 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.1
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 28 June 2024
Aspenml
CroatiaThe male employees were very friendly and helpful, while the women at the front desk weren’t. They were not friendly and any ask for their help for them was a pain, like it was not their job to help us with the key card issues or help us get the bathrobe and slippers which were supposed to be provided in the Deluxe room by default. Also, we were not able to book 4 nights with them immediately but 3, so we kept asking daily if there are any cancellations so we could extend our stay for that one night. They kept insisting that there wasn’t even on the morning of our last day. We checked out and while searching for a new hotel for that one night we stumbled upon EB hotel which had many rooms available and no one at the hotel provided us with such an info, at the hotel upon leaving or a few hours later. That complicated our trip quite a bit.
The room was clean and spacious. The hotel was positioned perfectly for our trip.
Stayed in June 2024
Reviewed: 23 June 2024
Shawndale
United StatesAir conditioning took a while to cool the room
Distance from the airport, shuttle service, bar/lounge service is always amazing with Yuriy
Stayed in June 2024
Reviewed: 22 June 2024
Arlyntha
United StatesI only wish they had microwave and fridge in the room instead of having to request it.
We like the restaurant, the location near the airport, free airport shuttle, the accommodations were modern and clean, and the pool area was really nice and welcoming.
Stayed in June 2024
Reviewed: 22 June 2024
Niamh
United KingdomSurprisingly good for an airport hotel. Very comfortable, lovely shower, food and drink in bar was ok. Staff were great! I’d definitely stay again if I needed somewhere near the airport
Stayed in May 2024
Reviewed: 22 June 2024
Christine
United StatesPleasant and courteous staff, beautiful rooms, excellent linens, comfortable bed.
Stayed in June 2024
Reviewed: 22 June 2024
John
United StatesThe room was spacious and bathroom spa like.
Stayed in June 2024
Reviewed: 21 June 2024
Lisa
United StatesClean, large room, great staff, dining, convenient to airport.
Stayed in June 2024
Reviewed: 20 June 2024
Andy
United StatesEverything was great. I do not have any complaints.
The room was excellent. the cleanliness was certainly great.
Stayed in June 2024
Reviewed: 20 June 2024
Paulo
BrazilOne of the reasons I book this hotel was because of the free shuttle to the airport. When I checked in I asked if I needed to make reservations for said shuttle, they told me that it was not necessary, as it worked on a "first come, first served" basis, but because of the time I'd have to be at the airport (around 7:30AM), that I should take the earlier shuttle at 7AM, as the 7:30AM one was normally packed with flight crew. When I came down at 6:45AM, I was told that the whole van was already "called for" by American Airlines crew. However none of them had came down yet, so by the "first come, first served" logic I should get a place at the shuttle. That was not what happened. The guy from the front desk had to call an Uber for me and my wife (and also another guest), which we had to wait as we saw the shuttle leave. If I knew I could "call for" a place at the shuttle I would, I asked about it. In the end, it all worked out, but it seems that the rules do not apply to every guest.
For a "convenient" hotel, very close to the airport I was not expecting such good service. Ada, in the front desk was really friendly and helpful. The room is gigantic and very very comfortable. Bed is amazing, shower is awesome.
Stayed in June 2024
Reviewed: 20 June 2024
Paul
United KingdomNothing
This was a last minute booking as we had a flight cancelled, from the Airport pickup to the drop off the staff couldn't have done enough for us.
Stayed in June 2024
Reviewed: 20 June 2024
Maureen
United StatesWe stayed at EB when our flight was cancelled. Everything was top-notch —the room was quite large with a BIG bathroom plus a living room; the staff vey helpful; a fabulous lobby bar and restaurant with the best mixologist; and close to MIA. We would stay again.
Stayed in June 2024
Reviewed: 17 June 2024
Alan
United KingdomNothing
Free airport shuttle service, peaceful ambiance of hotel, luxurious room, restaurant food selection
Stayed in June 2024
Reviewed: 15 June 2024
Johan
Cayman IslandsRooms,restaurant,staff,front desk.everything
Stayed in June 2024
Reviewed: 6 June 2024
Pal
NorwayMy credit card was overcharged three times and so far not possible to get in contact with the Hotel message in the booking.com. Still waiting to get this sorted after 2 days.
Nice location, good breakfast and good facilities
Stayed in June 2024
Reviewed: 5 June 2024
Joybell
AustraliaNothing we didn't,t like
Clean ,comfortable hotel close to airport. Good bar and restaurant. Shuttle service to and from airport. Large ,modern room. Excellent hotel for our stopover.
Stayed in May 2024
Reviewed: 3 June 2024
Linda
United StatesNada
Very nice suite. Plus, food at the restaurant was very good.
Stayed in May 2024
Reviewed: 31 May 2024
Sheri
United StatesThe property is always clean and well kept.
Stayed in May 2024
Reviewed: 29 May 2024
Morgan
SwitzerlandThe decor is a little dated, and the hotel is super dark. The room was dark, but yet there were lights that lit up the entire room at night under the dresser that were impossible to turn off, the entire lighting system was very difficult to understand and operate.
Our room was HUGE with a very nicely appointed bathroom. The mattress was very comfortable and the linens were excellent. The staff in the bar/restaurant was very nice and the food was ok for airport hotel food.
Stayed in May 2024
Reviewed: 28 May 2024
Tamara
United StatesNothing
Everything
Stayed in May 2024
Reviewed: 28 May 2024
Pramsay
United KingdomWhilst we enjoyed the included breakfast it was a shame that it didnt include the venezuelan menu. It would have been nice to try some of the different types of food or even offered a chance to upgrade to the venezuelan menu.
We had a couple of nights in Miami before heading on a cruise so we chose the EB as it had free airport pickup and was not to far away from the city. Ubers to Calle Ocho and Wynwood were pretty reasonable so it made staying out of the city really easy. Room was great, really big with fantastic views of MIA runway. Comfy bed, great bathroom and the breakfast at the hotel was very good. We used the gym before our cruise day and the machines worked fine and there seemed to be a decent selection in the gym. Perfect hotel if you have an overnight flight connection or just a couple of days to see the city.
Stayed in May 2024
Reviewed: 27 May 2024
Leo
United StatesThe breakfast was somewhat expensive.
The room had very nice amenities and was accommodating, The bathroom was large and comfortable. The bed was very comfortable. Thank you for the great experience!
Stayed in May 2024
Reviewed: 27 May 2024
Holmes
United KingdomHuge rooms. Great Bathrooms. Very close to airport. Happy to store luggage / receive amazon deliveries. Great hotel to use as a "staging base" for trips around florida / caribbean.
Stayed in April 2024
Reviewed: 23 May 2024
Calvin
United KingdomEverything was great pleasant and welcoming staff
Very clean modern and stylish with lots of complementary styles. Roomy.comfortable and spacious with convenience to all facilities excluding microwave oven. But conveniently located to eat in or out
Stayed in April 2024
Reviewed: 23 May 2024
Tyeesha
Jamaicashower heads and other shower parts need a little tlc :(
close to the airport, stay were helpful and friendly, bed very comfy
Stayed in May 2024
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