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Reviews of Hilton Santa Monica 3 stars

1707 Fourth Street, Santa Monica, Los Angeles, CA 90401-3310, United States

#152 of 391 hotels in Los Angeles

Guests' Choice

Review score

Based on 1056 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 September 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Loud, bad views, faulty sliding door onto balcony which can be accessed from rooftop on second floor and no facilities to heat up my toddlers food. I had to ask for a pack and play even though I had booked one.

    Comfortable bed and clean. Friendly staff and good gym.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Lovely staff in a beautiful modern hotel
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Doona on one of the beds was very thin like a sheet. And not glass cups for all 4 of us. Minimal coffee facilities.

    Big and spacious room. Very modern and bright and light rooms and communal area. View to beach. Staff very accomodating and we were able to arrange to pay for a late checkout. Thank you.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Great price and nice rooms, but expected a little more for the price.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff could be friendlier when asked for recommendation’s for restaurants nearby they were reluctant to help. Less plastic for wrapping up cups/sugars etc in the room and use ceramic coffee cups in the room.

    Close walking distance to everything

    Stayed in September 2024

  • Reviewed: 7 September 2024

    7.0
    Nice spacious room.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No shower's at the pool. We arrived earlier than the 4pm check in time. Our room was ready but only if we paid $100! Hotel was a little further from the beach than expected.

    Attractive lobby and nice pool

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Air con was so annoying, very loud and constantly reboots which wakes you in the night!

    Really clean, spacious rooms with comfortable beds.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Great stay, we loved it and will return in the future! Walking distance to Santa Monica Pier!
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    One thing I would change is an option for a room with a bathtub instead of just a shower (for little kids to bathe). Also, the glass on the shower nearest to the on/off handle does not open so you either have to get in all the way and turn it on when you’re ready to shower or turn it on by leaning in from the far side and getting wet in doing so.

    Great location, great staff and great breakfast/facilities! Very affordable for a family of 5 especially saving on breakfast costs for the 4 days we stayed.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Overall I would definitely stay at the Hilton Santa Monica again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The price was too high.

    The room service dinner was over priced for chicken strips and salmon but food was good.

    Stayed in August 2024

  • Reviewed: 2 September 2024

    7.0
    Clean, friendly staff, & reasonably priced
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom shower was leaking water out of the shower, onto the bathroom floor & outside the bathroom door by the coffee machine

    Attentive staff

    Stayed in September 2024

  • Reviewed: 30 August 2024

    7.0
    Staff friendly and attentive location within easy walking distance of the pier
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    We had to request a room change due to black mildew on the wall and window frame, probably caused by air conditioning’s unit

    Staff friendly location close to main amenities

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    We had a great time and would definitely come again!
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    The air conditioner was noisy and we spotted a few ants in the room.

    Very attentive staff. Would like to commend Ramon and Consuella from the breakfast staff who were extremely helpful and attentive to our requests. The beds were comfortable, as was the entire room.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Fantastic
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Nice hotel and facilities. Great personal and atmosphere. Everything was great

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Great location, clean but somethings lacking for the price
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    Hotel had a corporate feel. Not enough sunbeds or towels by the pool. Guest had to literally stand by the pool waiting for a bed or chair to become free. Room was a great size but Double beds in room were much smaller than any other hotel I stayed in

    Spotlessly clean and a great location Good facilities

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Nice Hotel, great location.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast staff asking for a tip when I served myself, the breakfast had already cost us $140 for 5 people, on top of the hotel room. There was no showers or restroom at the pool. You could use the gym toilet and sink, but dripping wet all-over the gym floor was a hazard. No showers for use after checkout and using the pool. We travelled home smelling of chlorine. The carpark is $50 per day. However, you can go in and out as many times as you like. (Tip. Use the car park across the road it cost $28 at most. $22 another day and only $8 from 9pm Friday evening until 3pm Saturday afternoon. However, you need to pay each time you leave and return)

    The breakfast was great. Clean room. Big bathroom. Able to use the pool after checkout. Laundry facilities. Towels at the pool.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    Great stay in Santa Monica
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great location and very helpful staff

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Great location and staff, comfortable rooms and a yummy breakfast.
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Mobility Accessible
    • Stayed 4 nights

    Everything went well

    The staff at the hotel was exceptional; everyone was kind and helpful.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    7.0
    A 6-7/ 10.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The food options for breakfast were limited. The food was dry and not very nutritious. When we asked for peanut butter spread for toast they said they had none. Kids only got fruit or yogurt with muffins.

    The location was great. Easy access to the beach, cafes and the motor way.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Bar prices. $18 for single shot of scotch whisky and parking was way too expensive

    Room and location were great.

    Stayed in July 2024

  • Reviewed: 4 August 2024

    9.0
    Great location, nice room, big sitting area and bar in lobby
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location (close to Santa Monica beach and restaurants!), clean.

    Stayed in July 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Hearing Access
    • Stayed 5 nights
    • Submitted via mobile

    The Hotel definitely should receive a 4 stars rate. Ramon from Monica’s restaurant was excellent. Thank you for your service. We had a great time in Santa Monica.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Convenient, clean, modern hotel
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Valet parking very expensive on top of room rate

    The hotel was clean and handy for the beach. The first room we were given was tiny but the very nice front desk manager sorted us another room with no issues and it was so much better. Great gym with Pelaton. Small pool but nice to chill at the end of the day.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Parking was extra or park opposite in public parking Not cheap at £350 per night with no breakfast. Pool and surrounding area a little small.

    Comfy bed, fast check in and out

    Stayed in July 2024

  • Reviewed: 26 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Anything that needed to be paid for breakfast etc seemed a little bit costly, around $120 for breakfast a day 2 adults 3 kids ??

    The location and the hotel are great and friendly staff .

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The overpriced breakfast.

    Very smooth stay. The staff was great!

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Nice stay
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Mobility Accessible
    • Stayed 1 night

    Great location Nice place Good Service

    Stayed in May 2024

Showing 1 – 25

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