1515 Hotel Circle South, Mission Valley, San Diego, CA 92108, United States
#198 of 237 hotels in San Diego
Guests' ChoiceBased on 856 hotel reviews
6.8Cleanliness
7.3
Comfort
7.4
Location
8.1
Facilities
7.1
Staff
8.1
Value for money
6.7
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End of dialog contentReviewed: 12 June 2024
David
United StatesHotels a little out dated
Stayed in June 2024
Reviewed: 11 June 2024
Jodi
United StatesNo coffee in the lobby. Took 2 calls to get extra towels. Parking $30 a night.
Room service was available
Stayed in June 2024
Reviewed: 10 June 2024
Veronica
United StatesThere was no kitchen in any of the room
Stayed in April 2024
Reviewed: 3 June 2024
Barbara
United StatesThe daily parking fee is exhorbitant
Stayed in June 2024
Reviewed: 4 May 2024
Brittney
United StatesThe pool area needs to be redone badly. The floor is falling apart and you walk around with floor/paint chips stuck to your feet that get into the pool and jacuzzi.
Conveniently located- close to many restaurants! The staff was friendly and helpful
Stayed in April 2024
Reviewed: 30 April 2024
Norma
United StatesBreakfast (continental) was not included in the package. There will be a fee per meal.
Near of San Diego downtown and fashion valley.
Stayed in April 2024
Reviewed: 13 April 2024
Lalli
United StatesParking rate, very expensive for paying guests.
We liked everything! Room was great, pool was spa were fabulous as well!
Stayed in March 2024
Reviewed: 5 April 2024
Maria
United StatesThe room seemed like it hadn't been cleaned for a while.
Location and quiet rooms.
Stayed in April 2024
Reviewed: 25 March 2024
Ronda
United StatesShower curtain was covered in black mold which my son is highly allergic to, the door to the balcony was so hard to open the front staff asked if we could switch rooms so they could repair the door, the carpet was filthy, and the pool was cold even though it stated it was heated.
I liked the room as it accommodated my family of 6 comfortably.
Stayed in March 2024
Reviewed: 13 March 2024
Czarina
United StatesNo complimentary bottled water; somewhat outdated plugs; chips on the wall. Alarm clock was also not working albeit plugged.
Comfortable beds and absolutely clean room and bathroom. Provides everything you need.
Stayed in March 2024
Reviewed: 8 March 2024
Pinaula
United StatesParking place was a nightmare, I pay 30 dollars a night for parking where there was none and had to park on red zones or in a very super tiny spot if any available in the parking structure. there was no lotion that was provided by the hotel, unfortunately I forgot mine.
Almost everything was great, the room was great clean, bathroom was good n clean facilities was great clean nice decoration. The staff was very nice on cordial.
Stayed in March 2024
Reviewed: 19 February 2024
Rick
United StatesThe heater in the room did not work…
The price was right
Stayed in February 2024
Reviewed: 8 February 2024
Amandria
United StatesIt was a old room and felt dirty to stay in , carpet was dirty shower was old just a very old room
Staff was nice
Stayed in February 2024
Reviewed: 23 December 2023
Biggavel
United StatesWasn't told that we had to pay for parking that was if i can remember 50 or 60 dollars a night 🤔
The cookies that we were told by some staff they were for first day visitor but other gave them out every day. We didn't see any breakfast and we was up 6:30 7am every morning 🤷🏿♂️
Stayed in November 2023
Reviewed: 30 November 2023
Stacey
United StatesI think it is over priced. Not that clean hair in the shower and floors dirty.
Stayed in November 2023
Reviewed: 17 November 2023
Peter
United StatesThe entrance driveway is VERY NARROW and difficult to navigate. The parking garage is EVEN WORSE ! The ramps between levels are EXTREMELY NARROW, and you can see where patrons have hit the railings on either side. I own a Ford F150 truck and I decided to park it behind the multilevel garage. *** Separate topic: the maid service was substandard. I had no coffee cups, no coffee, no water glasses. I had to go to Winchell's donuts for coffee in the morning.
The location cannot be beat! Close to the 5 and 8 Freeways, which will take you anywhere in San Diego. Very close to Old Town.
Stayed in November 2023
Reviewed: 30 October 2023
Gutierrez
United StatesQuality of room... needs to be updated.
Location
Stayed in October 2023
Reviewed: 29 October 2023
Latisha
United StatesThe hotel was dated.. Need to be updated… for the money that was spent and the area… There was a smell../
The staff and the area was definitely helpful…
Stayed in October 2023
Reviewed: 24 October 2023
Carla
United StatesEvery thing was fine. I have no complaints.
Every thing went well.
Stayed in October 2023
Reviewed: 3 October 2023
Amber
United StatesI had the expectation that I was reserving 2 queen beds and a sofa bed to accommodate my family. Although there were 2 queen beds, the sofa was not a bed and my family had to sleep on the floor. We were also confused as to why there was a fridge but no microwave in the room.
Service was good
Stayed in October 2023
Reviewed: 29 September 2023
Deborah
United StatesThe room could use a little updating but was overall clean and comfortable. The mattress on the pull out sofa bed, which our daughter slept on, was worn to where you could see and feel the springs and probably should be replaced. At minimum should have some sort of a mattress topper on it. Carpeting was a little old, and although the room was cleaned well, there was one area that had a bad smell like something biological, maybe from a pet or baby accident or something. It was only in one spot so we just avoided it. Probably needs to be professionally cleaned with an enzymatic cleaner.
The hotel had everything we needed for our short stay. It was clean, conveniently located, beds we’re comfortable, pool area was nice, and it had all the amenities we needed. Customer service was excellent. Sophia was so friendly and helpful when she checked us in, and the warm cookies were a nice touch. The service at the Seaglass restaurant was excellent and so was the food. Wish I could remember the name of our server/bartender because he was great! Every interaction with staff during our visit was pleasant.
Stayed in September 2023
Reviewed: 4 September 2023
Rodrigo
PortugalNot greatly cleaned. Room wasnt cleaned everyday.
Good location and confortable beds
Stayed in September 2023
Reviewed: 29 August 2023
Darren
United KingdomThe whole place felt really tired and in need of a huge amount of TLC. The potential for the property is huge, but it felt neglected. The area itself was also really quiet, which could be seen as a positive, but very few places withing walking distance to eat or drink, if any.
The staff were great and the location was really peaceful
Stayed in August 2023
Reviewed: 22 August 2023
Daniel
United StatesI didn't like the parking set up and the pool needed to be cleaned up from debris of plants. Not every room had the same amount of space and no microwave.
I like the room but the couch was smaller than what picture in room view showed.
Stayed in August 2023
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