701 Penn Street , Reading, PA 19606, United States
#2 of 14 hotels in Reading
Guests' ChoiceBased on 636 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.5
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 28 September 2024
Suzanne
United StatesLocation is not great but perfect if you are in town to go to arena which is what we did.
Great room, very nice lobby, fun bar and they had a great breakfast for $15 p/person with an omlette bar as well as free parking.
Stayed in September 2024
Reviewed: 22 September 2024
Rhiannon
United StatesCreepy people hanging around outside the building. No continental breakfast.
Location
Stayed in September 2024
Reviewed: 16 September 2024
Filip
BelgiumBest hotel in Reading. Good breakfast. Very good bar with good food. Excellent service. Good restaurants on walking distance.
Stayed in September 2024
Reviewed: 13 September 2024
Cheryl
United StatesThe location of the hotel to the concert venue.
Stayed in September 2024
Reviewed: 11 September 2024
Rhonda
United StatesNothing
The friendly staff upon checking in. The adjacency to Santander arena. The accommodation for early check in to allow me to work in my room.
Stayed in September 2024
Reviewed: 9 September 2024
Luigi
United StatesAll good
Good facility and location, although Reading is not the ultimate tourist attraction. We were there to see a show for the night.
Stayed in June 2024
Reviewed: 5 September 2024
Lambert
CanadaThe property was nice and the rooms were also nice had a good restaurant and was right across the road from where we were going
Stayed in September 2024
Reviewed: 2 September 2024
Jose
United StatesSome guesses make a lot of noise . But not your fault.
Location , staff, clean and service.
Stayed in August 2024
Reviewed: 28 August 2024
Theodore
United StatesThe hotel was very nice very clean and a lot of space great restaurant cocktails and food very good the bartender were very friendly free parking in the garage easy in and out
Stayed in August 2024
Reviewed: 13 August 2024
Bob
United StatesThe room was amazing and also the breakfast buffet
Stayed in August 2024
Reviewed: 12 August 2024
Jeffrey
United StatesNothing
Very clean, modern and stylish
Stayed in August 2024
Reviewed: 1 August 2024
Bingaman
United StatesIt was so close to the venue
This hotel is so close to the santandare arena! It was nice that the police even closed down the street Infront of the hotel for the concert we attended. There is a restaurant on the first floor with good food/drinks. We also got breakfast the next day,wasn’t the best.
Stayed in July 2024
Reviewed: 31 July 2024
Shannon
United StatesNothing
Very clean. Very convenient if going to a.concery across the street.
Stayed in July 2024
Reviewed: 29 July 2024
Alexis
United StatesThe fridge didn’t keep things very cold, but we only had water in there so wasn’t a big deal!
Directly across the street from the arena which is what we stayed for. Staff was very friendly, rooms were clean and beds were comfy!
Stayed in July 2024
Reviewed: 29 July 2024
Sheri
United Statesnothing
everything
Stayed in July 2024
Reviewed: 29 July 2024
Kristin
United StatesWe found several items in our room from other people prior to us, which makes me wonder if they are properly cleaning everything like they should. The chlorine in the pool was really really strong. My sons eyes were extremely red after swimming for a half hour. I wasn't even swimming and my eyes burned sitting on the chairs.
The staff was extremely friendly and courteous. The restaurant in the hotel was delicious. The swimming pool area was very nice and well kept. The location of the hotel is in a great area.
Stayed in July 2024
Reviewed: 29 July 2024
Seth
United StatesStyle and quality of the room, hidden monitor fridge and built in safe
Stayed in July 2024
Reviewed: 28 July 2024
Keith
United StatesAlways saw someone cleaning it was nice and clean everywhere you went.
Staff was amazing and attentive! Loved Tina in the bar!!!
Stayed in July 2024
Reviewed: 22 July 2024
Lisa
United StatesWhen we checked in, the front desk attendant was less than friendly and welcoming. She was texting on her phone when we arrived. Perhaps we interrupted her but nonetheless, everyone else at the front desk was attentive, warm and welcoming. Maybe she needs to take the same class that they took in hospitality?
Breakfast Buffet was absolutely perfect. We were so lucky to be there the first month it was offered. The dinner team as well as the bartenders were second to none. Very engaged with their customers and their jobs. The food was absolutely phenomenal and it was only cheesesteaks and wings but the best we have had so far in this area or most anywhere! We really liked that management staff was around all weekend and very engaging as well as available for the guests.
Stayed in July 2024
Reviewed: 21 July 2024
Winsome
United StatesThe facility is clean and well kept. The staff was very welcoming and helpful.
Stayed in July 2024
Reviewed: 15 July 2024
Wendy
United StatesN/a
Clean, wonderful staff
Stayed in July 2024
Reviewed: 15 July 2024
Tracy
United StatesIt had very nice amenities. The pool was clean and relaxing and the food at the lounge was excellent. It made for an enjoyable evening the night before an event
Stayed in July 2024
Reviewed: 14 July 2024
Tina
United StatesN/A
Didn't try the breakfast. Hotel was very nice and convenient to the venue we were visiting.
Stayed in July 2024
Reviewed: 11 July 2024
Meade
United StatesBreakfast buffet is no longer included with room. Room was slightly warm.
Stayed in July 2024
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