4924 Sunset Road, Charlotte, NC 28269, United States
#157 of 181 hotels in Charlotte
Guests' ChoiceBased on 205 hotel reviews
5.5Cleanliness
6.4
Comfort
6.3
Location
6.9
Facilities
5.5
Staff
7.0
Value for money
6.0
Free WiFi
6.0
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End of dialog contentReviewed: 28 September 2024
Smith
United StatesNo cord on the phone ,no ice bucket,no smoke detectors and no hot water!
Stayed in September 2024
Reviewed: 2 August 2024
Shrini
United StatesElectric switches were broken, no adequate toiletries, area outside of room was dirty
Stayed in August 2024
Reviewed: 26 July 2024
Steven
United StatesWell let me begin. The room didn’t have a microwave The room was warm and the AC Room smelled of smoke and was a non smoking room daughter has allergies No coffee pot but had coffee. Ice machines???? With buckets in room Fridge was in bad shape freezer part had ice build up The main bed sheet had burnt holes from cigarettes The floors were a lil dirty. Breakfast said was included was just cereal and bread.
They did have a shower and bathroom.
Stayed in July 2024
Reviewed: 1 July 2024
Kiarra
United StatesCould have fruit or something besides toast, oatmeal, and bread for breakfast. Only give 2 large towels, even though we have more than 2 people.
housekeeping is daily
Stayed in June 2024
Reviewed: 28 March 2024
Kurt
United StatesLocation as twice as far as what was on the website. Room was run down, a/c vents were dirty, broken outlet covers and huge gap between floor and door. Also don't get points from Wyndhamwhen biking through 3rd party.
The staff was good, I only stayed in room a short time due to unscheduled layover. Had to depart early for flight and staff open breakfast early for me. They only had cereal and toast for the most part.
Stayed in March 2024
Reviewed: 15 March 2024
Johnson
United StatesIce machine was not workung
Stayed in March 2024
Reviewed: 14 March 2024
Ashley
United StatesWhere it was an it was loud
It was ok
Stayed in March 2024
Reviewed: 8 March 2024
Tyasia
United StatesThe beds were kinda small like two twin beds. The room could have been a lot better. That bathroom is so far off from up to date. The bathtub was peeling and discolored made me not want to bathe.A/C was loud and creaky.
I liked the location and the front desk girl Jerri was the coolest I think the African guy is her boss but he was very sweet and helpful too.
Stayed in February 2024
Reviewed: 1 September 2023
Dean
United StatesElevator wasn't working
Peace
Stayed in August 2023
Reviewed: 23 July 2023
Allen
United Statesbreakfast was stale cereal or toast coffee and orange juice
the hotel was being remodeled most of the rooms were not rentable
Stayed in July 2023
Reviewed: 17 July 2023
Richard
United StatesSeems like a high crime area. Unsightly renovation of another building on the property.
Rooms were renovated recently but still had a lot of wear and tear
Stayed in July 2023
Reviewed: 30 April 2023
Jessica
United Statesbathroom light didn’t work toilet ran all night
Stayed in April 2023
Reviewed: 4 April 2023
Shakena
United StatesThe door bolt lock was broken, the bottom of the door rubber was gone so all the light came right thru the door, the floor leaked somewhere by the toilet when taking a shower so the floor got really wet, the noise was loud and hearing people just walk loud, the comforter had holes in it from cigarette, and the location didn’t feel like a good spot or area. Should have bigger pillows on the bed. By the bed the wall was coming apart at the bottom and looked like mold happening. The good thing I didn’t see and bed bugs.
That all the appliances worked and the heating system worked, got really hot water in the bathroom.
Stayed in April 2023
Reviewed: 26 December 2022
Kaela
United Statesdirty towels in the bathroom
Stayed in December 2022
Reviewed: 15 November 2022
Belinda
Canadathe breakfast was very sparse, not clean around the food counter asked for more OJ and what was out was it and this was before 8 am
Stayed in November 2022
Reviewed: 10 November 2022
Sirensong
United StatesWalking to the room the exterior walkways, stairs and such were dirty. One elevator was iffy in that it didn't work for us. The towels were very tiny. We had a non-smoking room but the bathroom smelled like an ashtray due to others smoking around us. We asked the person at front desk about the smoke in bathroom and they said it was probably due to other smoking rooms around the room and did not offer to change room. There was a used bar of soap left in the shower and the toilet seat was about to come off. Cleanliness was questionable.
No carpet in room was a bonus, made me feel like the floors were cleaner. The price was right and the location was good for our needs.
Stayed in November 2022
Reviewed: 28 October 2022
Kasondra
United Statesmicro didn’t work and there was no coffee pot in the room
the beds were comfortable and the inside was clean
Stayed in October 2022
Reviewed: 24 October 2022
Shentelle
United Statestheir heater wasn’t working plus they had nothing for breakfast but orange juice
Stayed in October 2022
Reviewed: 23 October 2022
Jimy
United StatesAfter 8 am there is too much noise..the cleaning ladies they need new cart...the noise is extremely loud
Fast service when you go to the counter to check in
Stayed in October 2022
Reviewed: 29 August 2022
Felipe
United StatesMain thing it’s that they don’t clean the rooms properly I have 2 years old kids they like to walk without shoes after one minute walking I noticed that their feet was black like never before they don’t Mop the floor
I like the location it is close to everything
Stayed in August 2022
Reviewed: 22 August 2022
Kennyatta
United StatesWhen we was checking in the lady with the red hair was very rude and drunk she said she wasn’t checking us In until 11 o’clock but once the man came in he told her to leave in check us in
Stayed in August 2022
Reviewed: 1 May 2022
Roy
United Statesbreakfast bar
bed comfort
Stayed in April 2022
Reviewed: 25 April 2022
Pickett
United StatesThere were zero bath towels to take a shower, thankfully that wasn't an issue. On a king size bed they had 3 SAMLL pillows and when we asked for more we were denied.
That they had a room because the other booking .Com holtel canceled our reservation half hour before we arrived
Stayed in April 2022
Reviewed: 6 April 2022
Reinhold
United StatesBoarded up window near lobby.
Location and price.
Stayed in April 2022
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