2123 Burnham Road, Fort Smith, AR 72901, United States
#22 of 25 hotels in Fort Smith
Guests' ChoiceBased on 231 hotel reviews
6.7Cleanliness
7.3
Comfort
7.3
Location
7.7
Facilities
6.9
Staff
8.1
Value for money
7.0
Free WiFi
9.4
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End of dialog contentReviewed: 17 July 2023
Derek
United StatesMusty smell, a/c didn’t cool the room down. Noisy people partying in the hotel, others talking loudly all hours of the night and dogs barking. I got very little sleep.
Cheap
Stayed in July 2023
Reviewed: 17 July 2023
David
United StatesService
Booked the room and all the electric was off and I didn’t receive a refund
Stayed in June 2023
Reviewed: 13 July 2023
Judy
United StatesEverything was great.
Stayed in July 2023
Reviewed: 11 July 2023
Roberto
United StatesI didn’t like anything
Rundown hotel, dirty and under construction
Stayed in July 2023
Reviewed: 9 July 2023
Sonia
United StatesNone
Location non smoking
Stayed in July 2023
Reviewed: 9 July 2023
Vanscoy
United StatesNo water pressure. No carpet in halls. Blow drier broke. Construction crew ate all breakfast. Booking was supposed to be side by side rooms and were 8 rooms apart. Headboard had holes. Lamps in one room broken.
Staff was nice kept pool open late for us
Stayed in July 2023
Reviewed: 2 July 2023
Christine
United StatesEntire property is under renovation. Hallways with no carpet, refrigerator in the lobby. Once the renovations are completed I am sure it will be nice. I chose not to stay. Charged full price even with all the construction.
Location and value. Staff was very pleasant.
Stayed in July 2023
Reviewed: 27 June 2023
Timothy
United Statesnot clean furniture tore up black marks everywhere
it was disgusting. I will never ever stay there again very nasty
Stayed in June 2023
Reviewed: 26 June 2023
Bigcarlile
United StatesPeople should be informed that a property is being rehabed before the stay is booked.
The location
Stayed in June 2023
Reviewed: 15 June 2023
Kathleen
United StatesBreakfast was not ready on time so we had to go elsewhere, room was dirty, shower pressure was non existent, remit for tv did not work, fridge did not get cold even after setting the temp, AC was cool but did not cool the room enough
Not ready on time, we could not wait
Stayed in June 2023
Reviewed: 2 June 2023
Coursey
United StatesI have already explained everything in the first boxes I have nothing to say about it anymore 😔😭.
The rugs in the hallway is missing and the first room the air conditioner didn't work the breakfast was not there remodeling I got changed 98 dollars for my second night I paid 3 dollars to wash a load of laundry and 3dollers to dry the laundry 6dollers to wash one load of laundry.no alarm clock in the second room I was moved to and no place to plug in the microwave or coffee pot internet didn't work. I'm very dissatisfied with the hotel and the condition of the place.somthing needs to be done and I should get at least part of my money back and I got charged a 40doller deposit for the room when I have the receipt from you telling me I don't owe nothing to the hotel when I got there and I was.
Stayed in June 2023
Reviewed: 22 May 2023
Patricia
United StatesDisruption due to remodel. Bathroom had bad stains near the toilet.
Location
Stayed in May 2023
Reviewed: 1 May 2023
Jerald
United StatesSince a tremendous amount of remodeling was being done to change the facility from a Baymont by Wyndham to a Days Inn by Wyndham, there was no carpet in the hallways, there was tremendous construction noise and, thus, the $91.58 charge was outrageous and should have been at least reduced by half. Also, the fact that we booked our stay in the Baymont & that name was still on the facility, yet the charge to my credit card was for Days Inn Fort Smith US shows FRAUD! Our booking was well enough in advance that the management was derelict in not communicating with us in advance about the changes and construction. Even the written communication posted by management on the check-in window was full of grammatical and spelling errors. SHAME ON THE BAYMONT/DAYS INN MANAGEMENT, SHAME ON WYNDHAM AND SHAME ON BOOKING, COM!!!
Stayed in April 2023
Reviewed: 28 March 2023
David
United StatesOld and run down
Friendly staff
Stayed in March 2023
Reviewed: 15 March 2023
Jason
United StatesBreakfast. Greetings. Location
Horrible
Stayed in March 2023
Reviewed: 7 February 2023
Riley
United StatesAbsolutely filthy room. Small specks on blood splatter on wall by toilet. Sink clogged, stained lamp shade, body fluid on bed skirts. Dirt and hair in shower drain. Sheets smelled of old cooking oil.
Nothing
Stayed in February 2023
Reviewed: 6 February 2023
Mike
United StatesRoom was old, smelled. Beds were horrible. Shower looked scary. TV was small. Breakfast was below average.
It was quiet
Stayed in February 2023
Reviewed: 11 November 2022
Courtney
United StatesCouldn't get help from the staff. Waited for 45 minutes to get some to the front desk. And when she got there she was rude. I thought maybe I was being mean. But I walked back in 10 minutes later. And another guest was arguing with the same lady. I will never go back here again.
Nothing.
Stayed in October 2022
Reviewed: 18 October 2022
Sandy
United Statesthere was no hair dryer in the room.
Stayed in October 2022
Reviewed: 11 October 2022
Sonia
United Stateselevator did not work, I carried a heavy bag with files up 3 flights of stairs, walls had stuff all over them, mold in the corners and a spot on the bed sheet looked like mold.
nothing
Stayed in September 2022
Reviewed: 9 October 2022
Aisha
United StatesThe bathtub was not clean. The caulk around the tub was coming a way from the wall. Definitely not the best value for what I paid.
The staff was friendly.
Stayed in October 2022
Reviewed: 23 September 2022
C
United Statesmold in the bathroom walls. wall paper peeling from wall
located near interstate
Stayed in September 2022
Reviewed: 9 August 2022
James
United Statesthe location
Stayed in August 2022
Reviewed: 8 August 2022
Karla
United StatesI didn't like that there was not a sign that you could put out on your door to keep from being bothered I was woke up at 12:30 at night again at 8:30 that morning and then again somebody banging on my door at 2:30 in the afternoon. Didn't care for the tub the tub sunk in the middle and held water. Needs to be cleaned better looking underneath the Shelf where the sink is there was a lot of trash underneath the siding on the wall is coming off.
The beds was comfortable had a refrigerator and a microwave and a pool
Stayed in August 2022
Reviewed: 1 August 2022
Terrero
United States Minor Outlying IslandsCleaning wet carpet, odor in the room.
It was o.k.
Stayed in July 2022
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