7611 Katy Freeway , Houston, TX 77024, United States
#189 of 433 hotels in Houston
Guests' ChoiceBased on 837 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 15 June 2024
Chan
United StatesKinda old and no ice on 2nd floor
Location
Stayed in June 2024
Reviewed: 13 June 2024
Moore
United StatesNot getting a king bed like I wanted
Smoking at the pool
Stayed in June 2024
Reviewed: 31 May 2024
Eric
United StatesHotel room
Stayed in May 2024
Reviewed: 13 May 2024
Felix
NigeriaThe breakfast was great.
Stayed in May 2024
Reviewed: 15 April 2024
Christy
United StatesThe staff wasn’t so nice at the front desk or in the restaurant I was ignoring several times and at the bar I just walked off and didn’t get anything. She seen me there. I asked her about a drink and she walked off, so I decided I didn’t want anything and walked up as well when I first walked into Check in it was too ladies, checking in was actually checking someone in and the other was standing and she seen me and never asked me or said anything to me and then someone else walked up. She helped them I was like wow I was standing here.
The property was nice and clean
Stayed in April 2024
Reviewed: 20 March 2024
Jackie
United StatesNo fridge/microwave in the room
Staff was friendly and the place was super clean
Stayed in March 2024
Reviewed: 18 March 2024
Hamilton
United StatesNA
Ok
Stayed in March 2024
Reviewed: 12 March 2024
Valerie
United StatesWe were next to a room that says staff only and when we were getting ready for bed you could hear them moving things around probably getting stuff ready for the next day. Kind of wish that since I booked for 4 that the breakfast covered us 4 not just 2 of us since we would of ended up paying 40 more dollars for my kids to eat there we just went else were.
We loved the size of the room. There was enough room for us to move around comfortably and not feel like we were all smushed.
Stayed in March 2024
Reviewed: 26 February 2024
Luis
United StatesBreakfast variety and room cleanliness
Stayed in February 2024
Reviewed: 20 February 2024
Alicia
United StatesTv restrictions. Like using Netflix which is already on the tv was impossible
The convenience and staff were amazing
Stayed in February 2024
Reviewed: 16 February 2024
Loriann
United StatesCrazy area for me
Easy to get too
Stayed in February 2024
Reviewed: 31 January 2024
Joyce
United StatesFurnishing in the room was a bit outdated, but was quite adequate.
The hotel is located centrally along the I10 and 610 interchange with easy access to Uptown/Galleria area, Memorial Park, MId-town and Museum District. The hotel staff was friendly and professional. Generous size room with comfortable bed. Typical amenities.
Stayed in January 2024
Reviewed: 13 January 2024
Fernando
United StatesN/a
Cleanes & food
Stayed in December 2023
Reviewed: 18 December 2023
Tara
United StatesN/A
We had an excellent comfortable stay. The staff was friendly and the hotel was away from the hustle and bustle, but close to the city, shopping, restaurants and more.
Stayed in December 2023
Reviewed: 27 November 2023
Chialin
TaiwanYes
Stayed in November 2023
Reviewed: 18 November 2023
Brittany
United StatesObvious aging of facility and rooms
Location
Stayed in November 2023
Reviewed: 14 November 2023
Michael
United StatesLocation was great
Stayed in November 2023
Reviewed: 17 October 2023
Jaime
United StatesToo noisy at night. Hard time falling sleep.
Very friendly, polite staff
Stayed in October 2023
Reviewed: 13 October 2023
Jada
United StatesThey were in the middle of construction so only one microwave and it was in the ice room, it was filthy.
Location, lobby area was nice
Stayed in October 2023
Reviewed: 27 September 2023
Roach
United StatesWe couldn't get the 2 double beds we requested. My friend and I shared a king.
The smell of the lobby. The cleanliness.
Stayed in September 2023
Reviewed: 26 September 2023
Sedrick
United StatesThe elevators were down to 2 and with staff also needing the elevators if 4 people were in the elevators they were crowded, it could take you 2-3 passes before you, your guests and luggage could take an elevator! For it to only be 6 floors there should be more elevators or it should be faster!
The location off the freeway was great! You didn’t have to navigate all through Houston to get to the location! A lot of available open free parking and if you’re there looking for fun a huge entertainment mall across the freeway!
Stayed in September 2023
Reviewed: 26 September 2023
Samantha
United Statesvery clean and friendly staff. britney was awesome!
Stayed in September 2023
Reviewed: 24 September 2023
Jessica
United StatesWe rented two rooms and had to move to a third due to an overwhelming bas smell all the rooms have. One of the rooms still had a wet carpet until later the next day. These rooms have musty smell due to the lack of fresh air after cleaning the carpet. The staff was accommodating by moving us to another room but forgot our small refrigerator requested. The third room wasnt as clean as the first two
I felt safe, the room is spacious and the bed was comfortable.
Stayed in September 2023
Reviewed: 18 September 2023
Robert
United StatesRowdy guests were not held accountable for a mishap. dangerous interaction between hotel 2 separate guests in parking lot 9/17/23, 7AM. Security did nothing.
Value
Stayed in September 2023
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