851 Congaree Road, Greenville, SC 29607, United States
#44 of 82 hotels in Greenville
Guests' ChoiceBased on 487 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.2
Staff
8.5
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 10 June 2024
Sharon
United StatesThe room had a opened soda in the refrigerator. The second day the bed was made up but nothing else was done.
The staff was friendly and helpful.
Stayed in June 2024
Reviewed: 13 May 2024
Steve
United StatesThe rooms are very dated and do not match the feel of the common areas at all. So as much as I loved the common areas I wouldn’t stay there again because of the rooms
The hotel lobby, bar and common areas are very nice. I also loved that there is a Ruth’s Chris steakhouse attached.
Stayed in May 2024
Reviewed: 11 April 2024
Carol
United StatesThe sink was very slow to drain and the bathroom door wouldn’t shut properly without lifting the door up to align
Bed was comfortable
Stayed in April 2024
Reviewed: 4 April 2024
Jasmine
United StatesThe staff was horrible. I avoided the lobby because my check in interaction was terrible. They didn’t even act enthusiastic to see me for check in. Just dry. Acted like I had been there already and spoke to me like I knew where to go and what to do already. They were very unprofessional. I work in luxury hospitality settings and they need to be trained again.
We didn’t eat there but the rooms were nice and clean
Stayed in March 2024
Reviewed: 6 November 2023
Vyacheslav
United StatesWe had an issue with the thermostat, but it was fixed by the next morning. Cold water in the pool, I've seen other people just turned around and didn't want to swim there. Breakfast could be better. Almost No choice for people with milk allergies. Fried potato? For breakfast? (Mashed potatoes would be more popular) boiled eggs would be nice too. Almond milk, almond yogurt. Basically I could eat only fried potatoes and sausages. So I had a choice to have an allergy and diarrhea or heartburn. But it's ok I'm survived. Some people at the front desk could be more friendly.
Location
Stayed in November 2023
Reviewed: 18 October 2023
Shelly
United Statesthe room we were given it looked dated and needed a bit more cleaning . A C unit was a bit loud
location and price
Stayed in October 2023
Reviewed: 28 September 2023
Rhonda
United StatesIt would be nice to have a ventilation system in the bathrooms. The room had dust on the dresser and the trash cans did not have bags in them.
The hotel was nice, easy access to the area. The beds were comfortable.
Stayed in September 2023
Reviewed: 12 September 2023
Kayla
United StatesThe company took more money from me than what I was supposed to pay. The employees lied to me and didn’t not help me at all. They put me on hold for 45 minutes to come back and lie to me. Horrible experience. Paid double for a room.
The bed was comfortable
Stayed in July 2023
Reviewed: 5 September 2023
Keller
United StatesMy room didn't get cleaned everyday.no microwave
Like the location and easy check in
Stayed in September 2023
Reviewed: 23 August 2023
Rob
United StatesI didn't like that breakfast was available but I had to purchase it before hand. Wasn't a big deal because there was places near that served breakfast.
Everything was clean. Everyone was friendly and helpful. Met a maintenance worker who was very helpful as well.
Stayed in August 2023
Reviewed: 14 August 2023
Kimyada
United StatesI did not like how our toilet ran all night in the room. And the breakfast you pay $16 for the same foods that o can get at another hotel for free that was a major rip off!
It’s nice clean and quiet.
Stayed in August 2023
Reviewed: 7 August 2023
Colonel
United StatesOur room door was very difficult to open. You literally had to jam the handle down and then push with your shoulder. there was also a deep red stain on the hall carpet that I kept walking around.It was a pleasant stay.
The breakfast was too expensive so we did not eat there.
Stayed in August 2023
Reviewed: 7 August 2023
Harold
United Statesregulate smoking in the rooms because it flows through the AC system.
The breakfast was tasty.
Stayed in August 2023
Reviewed: 2 August 2023
Xiaolei
United StatesI never do reviews, except this time. The housing keeping lady started knocking on all doors around 9am. All the doors around my room has “do not disturb” hanged, including mine. She woke me up by knocking on my door. After I said come later, she moved on to the next room, regardless the sign. I worked in housing keep when I was young. Do not disturb sign does disrupt my work schedule in some way. This knocking door gesture is a way to say”wake up, I need to do my job”. So if you don’t want to be disturbed the next morning, call front desk and ask your room not to be on house keeping schedule the next day. That may give you a undisturbed morning.
Stayed in August 2023
Reviewed: 22 July 2023
Josephine
United StatesThe pillows are to high and hard, bed not so comfortable
Clean and staff was great
Stayed in July 2023
Reviewed: 15 July 2023
Meneltha
United StatesRooms need an upgrade
Smells really good
Stayed in July 2023
Reviewed: 3 July 2023
Jason
United StatesThe price of the food was a bit too much for the mid quality. If I pay high price for food, I expect either a lot of food or high quality
Overall location and staff was amazing.
Stayed in June 2023
Reviewed: 1 July 2023
Cd
United Statesrestaurant cost was too expensive for menu choices
Stayed in May 2023
Reviewed: 12 June 2023
Breahna
United StatesThe rooms seemed to be a bit outdated and not fully clean while the lobby was up to date and very clean
the management and location were amazing
Stayed in June 2023
Reviewed: 6 June 2023
Shamaya
United StatesThe bathroom wasn't cleaned.
The hospitality of the staff
Stayed in April 2023
Reviewed: 5 June 2023
Felisa
United StatesPrice
Did not eat
Stayed in June 2023
Reviewed: 27 May 2023
Tawanda
United StatesThere was no microwave in the room
Size of the room
Stayed in April 2023
Reviewed: 17 April 2023
Steven
United StatesN/A
Good trip.
Stayed in April 2023
Reviewed: 17 April 2023
Rebecca
United StatesRoom 518 was very dated. Carpet was atrocious, Very stained and dirty. Toilet ran and made noise all night.
Staff were great. Bed was comfortable. Large TV. Proximity to Ruth’s Chris.
Stayed in April 2023
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