115 Troy Plaza Loop , Troy, AL 36081, United States
#2 of 7 hotels in Troy
Guests' ChoiceBased on 213 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.4
Free WiFi
8.3
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End of dialog contentReviewed: 13 January 2023
Deidra
United StatesI basically couldn't shower how I wanted due to the issue with the tub. And not being able to turn it on.
They say serve breakfast but doesn't go into details of paying from the restaurant
Stayed in December 2022
Reviewed: 12 December 2022
Keysor
United StatesI liked everything.
The staff was absolutely amazing!!!!!
Stayed in December 2022
Reviewed: 27 November 2022
Jacqueline
United Statesmicrowave tray kept getting off track and making a loud noise.
customer service was phenomenal!!!
Stayed in November 2022
Reviewed: 25 October 2022
Roscoe
United StatesPaying for breakfast and coffee. with all the taxes we paid , parking recapture fee, restaurant tax, city, state occupancy tax. courtyard used to have a fairly good breakfast items. NO veterans discounts either.
Stayed in October 2022
Reviewed: 18 September 2022
Jane
United StatesHad dirty sheets on. The brought clean sheets I had to put on bed. Don't like breakfast set. We left and ate breakfast at Hardee's. Upon check out I complained about the bedding and did get 50.00 off room.
Stayed in September 2022
Reviewed: 18 September 2022
Gammons
United StatesThe pool looked horrible it was cloudy and had leaves all in the bottom! No chlorine!
Nice faculty, clean rooms, and good extras
Stayed in September 2022
Reviewed: 13 September 2022
Morgan
United Statesthey wanted to charge me 200 for one night room stay with no breakfast or anything available to us.
that it had a breakfast bar and everything included however they chose to close it on the morning we stayed and we chose that hotel for the breakfast since he was traveling.
Stayed in August 2022
Reviewed: 14 August 2022
Bogusia
United Statesit would be nice to have a hot tub and sauna
the front desk staff and bar/restaurant staff were excellent-very patient, thoughtful, dinner was amazing, and they helped me feel at home.
Stayed in August 2022
Reviewed: 4 August 2022
Sherry
United Statescould use a better cleaning, there was a dirty rag still hanging on the shower rod
staff was friendly breakfast was fine
Stayed in July 2022
Reviewed: 13 July 2022
Mary
United StatesNothing
The hotel room was extremely clean and comfortable
Stayed in June 2022
Reviewed: 11 July 2022
Lindsey
United Statesrooms weren’t ready at check in time manager was rude facilities weren’t clean
close to everything
Stayed in July 2022
Reviewed: 9 July 2022
Mandy
United StatesHair on sheets , dirty carpet, stains all over furniture
Location and friendly staff
Stayed in June 2022
Reviewed: 26 June 2022
Jo
United Statesclean
great location
Stayed in June 2022
Reviewed: 24 June 2022
Katie
United StatesWe were visiting the hotel on travel for a cheer competition and this hotel was recommended. When we arrived the sheets on one of the beds was full of grit and hair. We called the front desk and they told us no one was there to change the sheets but they could bring us some. My daughter then went to take a shower and there was a used dry washcloth hung over the shower rod which told me that the shower had not been properly cleaned.
Check in was fast and easy.
Stayed in June 2022
Reviewed: 17 June 2022
Niquitha
United StatesThe location was great only a few min away from Troy University.
Stayed in June 2022
Reviewed: 20 May 2022
Henderson
United StatesThere wasn't anything that I didn't like
I like how friendly the staff was it was like I was coming home after a long time of being away. The staff made me feel like a favorite family member that they haven't seen in a long time
Stayed in April 2022
Reviewed: 14 May 2022
Roberta
United StatesStaff was borderline rude. I was told if I wanted water , I had to pay for it. Bathroom was not well cleaned.
Location good. I asked about getting water as I was leaving prior to ‘breakfast’ and was told I had to pay for it.
Stayed in April 2022
Reviewed: 2 May 2022
Wilkes
United StatesSink was very, very slow draining. Sheets were thicker than the towels. You could hold them up and see light through them!
Stayed in May 2022
Reviewed: 2 April 2022
Thomas
United Statesnot a thing
not a thing
Stayed in March 2022
Reviewed: 19 March 2022
Ivy
United StatesGreat hotel!
Stayed in March 2022
Reviewed: 12 March 2022
Susan
United StatesThe room thermostat was not easily adjusted. The digital readout of the temperature never was completely lit up and only a portion of the temperature was readable. We awoke during the night several times to turn on the air because it got too hot,
Stayed in March 2022
Reviewed: 17 February 2022
John
United StatesDoor key card failed at last entry. Second one did same. Supervisor had to open the door. Bath shower knob only diverted 50% of tub water, resulting in half-shower, half tub.No breakfast.
Room clean and spacious .Location.
Stayed in February 2022
Reviewed: 25 January 2022
Katie
United StatesEverything was so comfy, and enjoyed everything. Safe feeling. Easy to find. Love it. Nothing was bad.
Everything about my stay. Sweet girls at check. So close to the university. My son is in the sound of the south and I come for events and this was the best hotel I have stayed at. So relaxing and bed was amazing. Would definitely stay again and recommend to anyone. I love they still take cash. I used my debt as a deposit but prefer cash when I travel so this place was so great.
Stayed in November 2021
Reviewed: 28 December 2021
Jackson
United Statesdid not have daily room cleaning. first room bathroom unsat, hard stains of human waste under toilet seat visible when using toilet, i tried to scrub would not come off so i changed room. shower very dirty bad mold spots, turn-0ff. second room water in toilet ran the whole stay.
location
Stayed in December 2021
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