115 Troy Plaza Loop , Troy, AL 36081, United States
#2 of 6 hotels in Troy
Guests' ChoiceBased on 200 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.5
Value for money
7.4
Free WiFi
8.3
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End of dialog contentReviewed: 19 August 2024
Patrick
United StatesNo dislikes
The Bar and Food Area and Service
Stayed in August 2024
Reviewed: 24 June 2024
Susan
United StatesPower was not working on one side of the room the morning of checkout.
Nice and clean.
Stayed in June 2024
Reviewed: 18 June 2024
Lauren
United StatesThe plugs by the lights were loose and I could not charge my phone on nightstand.
Stayed in June 2024
Reviewed: 26 May 2024
Carolyn
United StatesThere was a group of people out side around cars drinking and Bri g loud at night
The hotel was clean and ni e the bartender was fun as a group of us sat and he talked to us as he gixed our drink .,
Stayed in May 2024
Reviewed: 15 April 2024
Kristi
United StatesThe shower barely trickled the first day and did not work at all the second day.
The location was perfect for my event.
Stayed in April 2024
Reviewed: 11 April 2024
Vivienne
United StatesSee above.
The breakfast was no Hampton Inn. I paid a breakfast included rate which turned out to be one item only from a limited list. The right management could turn the “restaurant” area into a money maker, but has no idea how to do it. Many customers were frustrated and irritated just trying to get a cup of coffee. If you can’t train some staff and have a proper functioning restaurant, then put in a self serve coffee machine and call it a day.
Stayed in April 2024
Reviewed: 18 March 2024
Michelle
United StatesPrices
Clean
Stayed in March 2024
Reviewed: 4 March 2024
Kevin
United StatesWish they had a free breakfast!!
Stayed in February 2024
Reviewed: 25 February 2024
David
United StatesAir in the room. Would not hold temp
Lobby
Stayed in February 2024
Reviewed: 9 February 2024
Yancey
United StatesFree Breakfast or fruit, pastries.....
We did not partake with breakfast, It was not complimentary, like most Marriot Properties!
Stayed in February 2024
Reviewed: 12 January 2024
Beth
United StatesRoom felt a bit dated & not as clean
Lobby style is great for a Courtyard, happy hour and dog friendly with great outdoor spaces for our dogs.
Stayed in January 2024
Reviewed: 1 December 2023
Juanita
United StatesHad a ant problem and toilet issues
Location
Stayed in November 2023
Reviewed: 16 October 2023
Karen
United StatesAlcohol prices
Nice and clean. Friendly staff. Thought there would be breakfast but there was not. Prices in bar were way to high.
Stayed in October 2023
Reviewed: 3 October 2023
Henderson
United StatesI liked everything about my stay it was like coming home after being away for a while
I liked how friendly the staff was
Stayed in September 2023
Reviewed: 21 August 2023
Kwame
United StatesThe tv is messed up. Picture quality was poor with black lines going down the screen
Stayed in August 2023
Reviewed: 2 August 2023
Sharon
United StatesThe maintenance was a little lacking. The bedroom TV was missing, however, we were compensated for that with some complementary breakfast coupons. Also missing were remote batteries and some light bulbs. The shampoo and conditioner bottles were available, but had been taken off the mounting on the wall.
The Manager and staff were so friendly and eager to please! We loved the food, which was prepared and cooked fresh to order! The cleaning staff was friendly and always asked if we needed anything. Our room was clean and the bed was very comfortable.
Stayed in July 2023
Reviewed: 13 July 2023
Tamara
United StatesThe towel bar in the bathroom looked as if it was going to fall off the wall. I did not like the pillows on the bed.
The beds were very comfortable. The temperature of the room very comfortable. Loved having a refrigerator in the room.
Stayed in July 2023
Reviewed: 9 June 2023
Catherine
United StatesPool was small. No complimentary breakfast.
The facility was clean. Staff was great!
Stayed in June 2023
Reviewed: 4 June 2023
Aeriell
United StatesWater bottles should come complementary for the rooms.
It was close to Troy University and convenient!
Stayed in May 2023
Reviewed: 13 May 2023
Jacqueline
United StatesNeed a better variety
Didn’t eat
Stayed in May 2023
Reviewed: 27 March 2023
Timothy
United StatesNA
The breakfast was great, location was less than 5-minutes.
Stayed in March 2023
Reviewed: 27 February 2023
Tingy47
United StatesHair was everywhere in the bathroom. Even on the towels. Pretty gross!
The rom was nice. Very quite like I like it.
Stayed in February 2023
Reviewed: 21 February 2023
Larry
United StatesThe electric plugs on the wall between the beds wouldn’t keep a plug in them.
Stayed in February 2023
Reviewed: 2 February 2023
Marilyn
United StatesThe desk clerk made no eye contact. His head was down like he was reading a script during check in. There was no free breakfast. Not even coffee.
Clean. Very clean bedroom and bathroom
Stayed in January 2023
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