Pool was not maintained. Half full and dirty until our last day of visit. Room needed to be wiped down more. Visible sain on wall by toilet.

Great location, friendly and accessible staff. Loved the night swimming I was able.to do my last Nighy once they fixed the pool. Loved the water station at front desk. Great lobby and courtyard

Stayed in September 2024

Free parking

Nice location.

Stayed in August 2024

Parking

Nice outdoors area and amenities.

Stayed in July 2024

That breakfast and the coffee closed down too soon.

The location and how nice the rooms were.

Stayed in July 2024

No microwave in the room of course

Away from home

Stayed in July 2024

Jerks revving their engines on the street below.

The staff was friendly. The property felt safe.

Stayed in May 2024

The staff was very helpful. accommodating and knowledgeable of the area.

Stayed in May 2024

The pool area could use a thorough cleaning and the outside front should be swept daily.

The staff were amazing. They were welcoming and went out of their way to be helpful. Every time you walked in or out they had a smile and a kind word.

Stayed in May 2024

The hotel does not have microwaves in the rooms. It also lacks free parking.

The location was near River Street - less than a mile away.

Stayed in April 2024

The room was not as clean as I feel like it should have been. There was also a roach that we saw and my husband thought he killed but it ran away.

The location was great, the customer service was great, and I loved the outside fire area!

Stayed in December 2023

Not very clean and tv channels were not correct.

Location, staff

Stayed in October 2023

I felt that the floor in restroom and entry to room need a better cleaning.

The place was in a good location. Staff was welcoming and helpful. Restaurant in location was a place, food was good, and good selection. The bed were comfortable. Lobby was nice. Having water with fruit at enter was nice after walking in from sun. Snacks to purchase was als a plus. Room good siz.

Stayed in July 2023

The toilet was made for a six year old. It was very low to the floor and not useful to a 75 year old. We had to request a handicap room which they did. They said that they would meet us at the new room. They never showed up to let us in the room. Luckily a cleaning woman finally let us in.

No breakfast

Stayed in June 2023

We asked around 6pm to receptionnist to order a taxi for 5 am the next day and reconfirmed with evening receptionist. Notes were left by receptionists as it is the night receptionist who orders taxi. At 5 am Saturday morning, no taxi and we had to phone after night receptionist gave us a phone number. Taxi arrived 30 minutes later. We should have been told the method to order cab--ghost cab by the way. Very troublesome for us who had to catch a plane early morning.

Terrasse outside

Stayed in May 2023

everything

Stayed in April 2023

The valet attendant, Ricky was exception. He was welcoming, friendly and so accommodating.

Stayed in March 2023

bathroom

location

Stayed in April 2023

I reserved a room with a king size bed and sofa bed. I called that morning to MA sure room was paid for and available. When I get to the hotel I'm 1st given a room with just a king size bed. I have to go back downstairs and tell the person at the desk that I reserved a king with sofa bed. She checks and has me wait for a little while then tells me that the room isn't available. I wanted that particular room because I wanted space. We were in town for a 3 day volleyball tournament and I wanted myself and the kids to be comfortable. I had to settle for 2 double beds. It was late and the kids were tired and because so much was going on in town there were no other options for us to get another room. I was told that I should have received a phone call letting me know that the room wasn't available. I didn’t receive a call from anyone. I reserved exactly what I needed and called to make sure to get there and not have what I reserved was annoying and unprofessional because no one called me.

The hotel was clean the staff was great. Room was clean.

Stayed in February 2023

We stayed for 5 nights and our room never once got cleaned. We asked the staff several times and no one would come. Every day we had to call for extra towels.

Friendly staff and quick valet service

Stayed in February 2023

Coffee pot in room did not work. Hotel is large and pretty busy staff was great but I think overworked

We love the location and it is reasonably quiet. Close to good restaurants and parking

Stayed in February 2023

trash cans at pool and on patio room service spotty restaurant/bar hours too brief

Hours spotty service slow but people were nice

Stayed in February 2023

Need an indoor pool.

Ordered Stoners pizza and ate as a group at the big table in the lobby. Paid for Starbucks coffee at the hotel o the morning. Staff was helpful and pleasant!

Stayed in January 2023

The location was great as far as being close to the Savannah Civic Center where the event we were going to was held. Our room was right on the busy street and it was very loud.

Stayed in February 2023

More food options in the Hotel resturant

Location. friendliness of the staff

Stayed in January 2023