1600 N Freedom Blvd, Provo, 84604-2517, United States
#10 of 17 hotels in Provo
Guests' ChoiceBased on 590 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.5
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 22 June 2024
John
Irelandsome of the decor really needs upgrading or refreshing (rooms, corridors); the breakfast area (and available time) was very limited
Very convenient location for Brigham Young University (you can walk); very large room/suite; nice breakfast; complementary coffee and tea; while the hotel had no kitchen for evening meals, the Indian restaurant next door had wonderful quality and great value food (and drink), wonderful staff there too.
Stayed in June 2024
Reviewed: 20 June 2024
Dale
United StatesThe breakfast was pretty good with some good choices. Particularly enjoyed the fresh strawberries.
Stayed in June 2024
Reviewed: 30 May 2024
Marilyn
United StatesThe breakfast buffet is lacking in variety and hot foods.
The room the hotel is very nice!
Stayed in May 2024
Reviewed: 27 May 2024
Jorge
United StatesEverything was good
Good location
Stayed in May 2024
Reviewed: 25 May 2024
Bernard
United StatesHave your inns become number one sustainable. Switch to ecological flatware and do away with the plastic which is not recyclable. There are many options out there.
Stayed in May 2024
Reviewed: 24 May 2024
Christine
CanadaThe drainage is very bad,the sink is awful drainage. Shower was very slow too
Good breakfast , the bed was comfortable
Stayed in May 2024
Reviewed: 18 May 2024
Darcy
United StatesCheck in was a zoo. It was graduation weekend and everyone coming at same time. Could have started checking in individuals earlier even if rooms were not ready, just to ease the congestion at 2pm. But instead, they made us all wait until 2pm regardless. I've travelled a lot and not had this experience before--even if arriving early, staff have allowed us to complete check-in and come back later for keys when rooms were ready.
Great location near BYU. Room clean and comfortable. Breakfast good each day. Staff very helpful. Pool and hot tub were clean and enjoyable.
Stayed in April 2024
Reviewed: 10 May 2024
Joseph
United StatesThe breakfast was awesome and the staff was very nice
Stayed in May 2024
Reviewed: 8 May 2024
Terry
United StatesThe toilet was running off & on all night. We reported it to the lady at the desk and she thanked me for reporting it. Hopefully it will be fixed before the next guests arrive
Very clean and the breakfast from 6:30 to 9:30 was excellent. Very well maintained inside & outside
Stayed in May 2024
Reviewed: 8 May 2024
Brian
United StatesThe bed was a little too firm for my back, the staff was usually not at the desk, the price was high.
The property was very clean, we LOVED the breakfast, we enjoyed the pool.
Stayed in April 2024
Reviewed: 3 May 2024
Yen
United StatesStuck in the elevator, management was apologetic and compliment 1 night stay
Good breakfast
Stayed in April 2024
Reviewed: 22 April 2024
St
United StatesJacuzzi looked dirty. 😔
Breakfast was good! Bed was comfy!
Stayed in April 2024
Reviewed: 18 April 2024
Joseph
United StatesLittle out dated facility.
Nice property, very clean, comfy beds, good breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Judy
United StatesGood selection, food staff was very good at keeping everything stocked.
Stayed in April 2024
Reviewed: 3 April 2024
Hans
United StatesBreakfast was good. A step above the basic continental breakfast.
Stayed in March 2024
Reviewed: 2 April 2024
Jane
CanadaOur room was located close to a main road which was a little noisy from stop and go traffic.
The Breakfast was top notch! Many hot and cold food choices. Great coffee. The eating area was appealing, open and modern, and inviting and comfortable. The hotel was easy to find and conveniently located. The room was very clean with a most comfortable king size bed. The gym, spa and pool were wonderful.
Stayed in March 2024
Reviewed: 28 March 2024
Megan
United StatesThe rooms felt a bit dirty and dingy.
Stayed in March 2024
Reviewed: 12 March 2024
Seth
United StatesI wasn't a fan of the breakfast. There were several options, but it wasn't very fresh.
The hotel was fairly clean and the staff were excellent and helpful.
Stayed in March 2024
Reviewed: 11 March 2024
Wattenbarger
United StatesClose to BYU
Stayed in March 2024
Reviewed: 11 March 2024
Maureen
United StatesNeed Gluten free options at breakfast. No one.was at the desk to check out on 3-10 around 830!am
Stayed in March 2024
Reviewed: 7 March 2024
Pia
United StatesVery easy to book Super comfortable beds Low price Incredibly huge breakfast
Stayed in March 2024
Reviewed: 23 February 2024
Kimberly
United StatesThe staff was not very personable except for the lady working the night shift. When I tried to go to them about a problem and told them they charged me for an extra night that I didn’t ask for they were rude and told me it was my fault and wouldn’t fix it!
The room was nice and clean and spacious. The beds were comfortable and.
Stayed in February 2024
Reviewed: 10 February 2024
Milton
United StatesSeveral of the electrical plugs would not hold plugs. The pillows were soooo hard we were uncomfortable all night.
The breakfast was well prepared and very good.
Stayed in February 2024
Reviewed: 29 January 2024
Michele
United StatesThe hot tub looked like it needed a good cleaning.
The breakfast was hearty and delicious with plenty of variety every day. The beds were comfortable.
Stayed in January 2024
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